We performed a comparison between Microsoft Identity Manager and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"I appreciate all the support we receive from Omada."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"User-friendly solution."
"The most valuable feature of the solution is the fact that I can use it to track who is sending which email, who is accessing which documents or which files, etc. These tools help me improve security within the enterprise environment."
"The feature that I find most valuable is the security layer of the identity and access management solution. The ability to secure on-premises and cloud-based workloads and to provide seamless authentication into hybrid workloads, which is also both on-premises and in cloud environments."
"Microsoft integration products are strong. That is what I like about the product."
"It is a stable product. You will experience some issues with it, but it's a good product."
"The most valuable feature is that it provides protection for our company documents."
"I appreciate how Microsoft keeps adding new features to Microsoft Identity Manager."
"MIM's most valuable feature is its connectivity with Exchange."
"The product’s simplicity and integration are valuable."
"The scalability potential is there if a company needs to expand."
"It has improved our user management. It is definitely streamlined."
"Connector Xpress and Policy Xpress and the new interface."
"It offers a nice price. It's mid-range."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."
"Governance."
"Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"Omada's reporting functionality is limited and could benefit from greater customization."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"The user interface should have a more flexible design, where you can change it to your requirement."
"The product's pricing and integration features could be improved."
"The governance reporting of the solution can be improved, as it can be difficult to get good, intelligible reports. Microsoft could implement an API of some sort to allow report customization or some form of SQL model, to further customize modules and improve the reporting. That would be a major improvement to the product."
"In terms of the identity and access management solution for on-premises environment, I think Microsoft needs to eliminate or minimize the number of workloads for the solution to run in on-premises environment."
"All actions require logging in to the server."
"MIM's reliability could be improved."
"Some valuable features might go unused because they are not well-documented or connected clearly in user guides."
"This product was only launched two or three years ago and it is still in the process of becoming stable."
"They have to improve the User Entity and Behavioral Analysis."
"The product's technical support could be better."
"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
"Reporting could be improved."
"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."
"I find the API boring. I also faced issues while integrating with CA SSO."
"Integration capabilities with other solutions and formats, including JSON, could be improved."
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Microsoft Identity Manager is ranked 8th in Identity Management (IM) with 18 reviews while Symantec Identity Governance and Administration is ranked 19th in Identity Management (IM) with 65 reviews. Microsoft Identity Manager is rated 7.8, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of Microsoft Identity Manager writes "Constantly evolving while being a crucial feature for today's security needs". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". Microsoft Identity Manager is most compared with SailPoint IdentityIQ, Microsoft Entra ID, Saviynt, Microsoft Entra Permissions Management and CrowdStrike Identity Protection, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, SAP Identity Management, BeyondTrust Endpoint Privilege Management and OpenIAM Identity Governance. See our Microsoft Identity Manager vs. Symantec Identity Governance and Administration report.
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