We performed a comparison between MuleSoft Composer and Zapier based on real PeerSpot user reviews.
Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The advantage of using MuleSoft as part as the Salesforce ecosystem is that anything new they build is guaranteed to work with the new features that are coming from the other side."
"The product is easy to use. You don't need programming skills to use it."
"The way Composer organizes and manages integration processes is most beneficial. We can easily monitor what's running and what isn't and troubleshoot any data integration issues."
"The prebuilt connectors have saved our customers a lot of time and money."
"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."
"Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market."
"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."
"The connection between Facebook lead forms and MailChimp integrations is the most valuable feature."
"We can connect Zapier with Zoho CRM for lead generation. I like the tool's drag and drop feature."
"Zapier’s most valuable feature is its ability to interconnect applications or devices."
"Zapier luckily has a wide range of integrations, I would say."
"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."
"The technical support team's response time must be improved."
"MuleSoft Composer needs to improve its interface and scalability."
"One additional feature they could add might be something like regional prices. Since we're based in Brazil, we pay in dollars but earn in Brazilian Real."
"This solution could be improved by offering more integrations with other platforms."
"I would like to see them improve the Quickbase integration. Currently, it only allows triggering actions when records are added, but it would be more useful if we could also trigger actions when records are modified or deleted."
"Zapier needs more YouTube or video tutorials or more training for people. That would help a lot. In particular, Zapier should have documentation for every connector. Its documentation needs to be more detailed and visual."
"At the moment, they allow a limited number of apps. I look forward to getting more apps for each package."
"The solution does not work properly when we apply filters and we get errors."
"After mapping them out, and they'd worked for a while, I've had Zapier fail."
"It is not worth the money if you have a little bit of a technical mind...Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work."
"It could support various languages along with Python."
"Some apps are not available yet. For instance, a connection with Joomla! would be great. In general, all the most-used apps are available, but I bumped into Joomla! with a client."
MuleSoft Composer is ranked 13th in Cloud Data Integration with 4 reviews while Zapier is ranked 10th in Cloud Data Integration with 41 reviews. MuleSoft Composer is rated 8.0, while Zapier is rated 8.6. The top reviewer of MuleSoft Composer writes "Handles a wide variety of data sources and efficiently organizes and manages integration processes". On the other hand, the top reviewer of Zapier writes "A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team ". MuleSoft Composer is most compared with Mule Anypoint Platform, Workato, Celigo Integration Platform, Microsoft Azure Logic Apps and Jitterbit Harmony , whereas Zapier is most compared with AWS Glue, Alteryx Designer, Tray.io, Coefficient and Coupler.io. See our MuleSoft Composer vs. Zapier report.
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