We performed a comparison between N-able Cove Data Protection and Unitrends based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's extremely important that Cove provides cloud-based data protection with backup, disaster recovery, and archiving. That is a necessity for my insurance. As an IT company, my insurance would cost more if my backups were not offsite and off-network."
"The most valuable feature by far is the Virtual Disaster Recovery. On top of that is the bare-metal recovery. The recovery options that we have are great. We have tested the Virtual Disaster Recovery and the bare-metal recovery in just about any scenario you can think of. We have even restored bare metal, a full server, to a laptop, and had full functionality. It's just insane how well it works and how simple it is. It does most of the work for you."
"The initial setup of N-able Cove Data Protection was very easy."
"Because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily."
"The ease of use and the console are great."
"The product is simple to use and manage. The customers have access to verify the backups."
"The monitoring makes it very easy to check whether a backup has gone bad."
"The most valuables feature is the alerts and monitoring that catches the failed backups."
"It is fairly stable."
"Backup/archive to multiple locations."
"It's not easy to scale it."
"It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes."
"Iinstant recovery (allows a spin-up of your image as a VM on the appliance)."
"It is an easy system to use. The support, if needed, is always willing to help."
"What I found most valuable in Unitrends is its simple user interface. It also works reliably."
"They have great support."
"The recovery side, the restore side, could be a little more optimized."
"A disaster recovery console would be an improvement for the product."
"Having the licensing available for partners to be able to take advantage of testing without paying would make a big difference."
"For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."
"For small amounts of data, recovery is easy, but when it's large amounts of data, it takes forever. So, if they can have a service where they put our data on a hard drive and ship it to us as fast as possible, it would be great. Even if there's a fee associated with it, it's fine."
"The only area that needs improvement is that it is a little bit difficult when you get into virtual machines. The initial deployment of Cove is a little tedious, not for standard machines, but when you get into specialty stuff, like Hyper-V."
"The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."
"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."
"The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release."
"Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."
"There are some questions as to how safely they are storing backup data."
"No appliance update notifications."
"I would like to see more storage options for the free version."
"There are a few quirks where the GUI, agent, and back-end are not precisely meshed."
"Network-based storage stability could be improved."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
N-able Cove Data Protection is ranked 8th in Backup and Recovery with 20 reviews while Unitrends is ranked 42nd in Backup and Recovery with 34 reviews. N-able Cove Data Protection is rated 9.2, while Unitrends is rated 7.8. The top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". On the other hand, the top reviewer of Unitrends writes "The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive". N-able Cove Data Protection is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup and MSP360 Backup, whereas Unitrends is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Commvault Cloud and Dell PowerProtect DD (Data Domain). See our N-able Cove Data Protection vs. Unitrends report.
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