Nagios XI vs Spiceworks comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Nagios XI and Spiceworks based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Nagios XI vs. Spiceworks Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution has a lot of plugins and scripts integrated with it.""Nagios allows us to configure any device so that we can send pager alerts when people don't have access to emails. It also allows us to schedule downtime and maintenance.""The solution is pretty stable.""The ability to set up templates and groups of checks, as well as customize the checks themselves.""The dashboard allows you to see what's going on in the overall system.""BPI: It allows defining peripherals to map business criticality for efficient monitoring, as required.""An excellent solution that is easy and intuitive to implement.""It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring."

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"Spiceworks' dashboard allows you to drill down to the notes, where I can take an inventory of the network and see the devices I need to monitor.""The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space.""The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful.""The solution is easy to use and easy to manage.""If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place.""The most valuable features are the inventory and personalization.""It's easy to understand.""It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."

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Cons
"The PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in the end, you learn to live with it.""Improve the documentation, examples, and best practices, therefore users can understand how to do things.""The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them.""I would like a much easier GUI so that I can delete events and logs, which will free up a lot of space.""The technical support is variable - sometimes I get answers, but most of my tickets go unanswered.""The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect.""The product does not have SAP monitoring.""I would like to see more customization in the network map because it is a bit tricky to use it."

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"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application.""With Spiceworks, like, when I open the websites, I have to Zoom in. I need to zoom in on those websites sometimes because it makes it horrible to use.""Since Spiceworks is a free tool, it's not very scriptable or customizable.""I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves.""It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems.""The network mapping could be improved. Putting together an actual bonafide network map would be really nice.""Sometimes, it can be difficult to integrate what you need.""Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."

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Pricing and Cost Advice
  • "The pricing is really cost efficient. The licensing is perpetual and can be renewed very easily."
  • "You can grow into the higher-priced scale as they learn how to utilize the features for Nagios XI."
  • "For the cost of the commercial product and support, and taking into account the open source characteristics of it, I believe it is difficult to a better value."
  • "We are using the free version of this solution."
  • "This solution is very expensive, at approximately $5,000 USD when I purchased it, which is why I haven't upgraded my version in several years."
  • "The licensing fees for this solution are approximately $3,000 USD per year."
  • "The pricing is high with separate licensing for the product and support."
  • "Nagios Core does not have any payment, but Nagios XI requires payment for the license."
  • More Nagios XI Pricing and Cost Advice →

  • "The product is free! Get it now."
  • "It's free."
  • "It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."
  • "Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."
  • "The tool is cheap."
  • More Spiceworks Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It is an open-source platform with valuable features for performance and stability.
    Top Answer:I don't deal with the licensing aspect of the product.
    Top Answer:The product's stability could be even better.
    Top Answer:The solution is easy to use and easy to manage.
    Top Answer:The GUI must be improved. The GUI looks old-fashioned. The vendor must do some web development for it.
    Ranking
    Views
    10,655
    Comparisons
    8,242
    Reviews
    10
    Average Words per Review
    343
    Rating
    8.1
    Views
    1,480
    Comparisons
    783
    Reviews
    4
    Average Words per Review
    666
    Rating
    7.0
    Comparisons
    Learn More
    Overview

    Nagios XI provides monitoring of all mission-critical infrastructure components, including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Third-party add-ons provide tools for monitoring virtually all in-house and external applications, services, and systems.

    Nagios XI uses a powerful Core 4 monitoring engine that provides users with the highest levels of server monitoring performance. This high degree of performance enables nearly limitless scalability and monitoring powers.

    With Nagios XI, stakeholders can check up on their infrastructure status using the role-based web interface. Sophisticated dashboards enable access to monitoring information and third-party data. Administrators can easily set up permissions so users can only access the infrastructure they are authorized to view.

    Nagios XI Benefits and Features

    Some of the benefits and top features of using Nagios XI include:

    • Extensive IT infrastructure monitoring: Comprehensively monitor all of your organization’s infrastructure’s components. Hundreds of third-party add-ons let you monitor virtually any internal application, service, or system.

    • Proactivity: With built-in, automated trend analysis and capacity planning charts, organizations can plan infrastructure upgrades before legacy systems encounter unexpected issues. IT staff, business stakeholders, and end users are notified via email or SMS with details of the outage so they can begin handling the issue immediately.

    • Multiple integration options: Numerous available APIs allow seamless integration with in-house and third-party applications. Thousands of community-developed add-ons that extend monitoring and native alerting capabilities as well as custom interfaces are available, allowing you to customize Nagios XI to your company's needs.

    • Complete visibility: Get a single view of your entire IT operations network and business processes. The Nagios XI dashboards provide at-a-glance access to monitoring information and third-party data. Views give users quick access to the most useful information.

    • User-friendly interface: Customize the layout, design, and settings for each user’s GUI, providing clients and team members with the flexibility they need. Administrators can easily delegate control over monitoring configuration management, system settings, and more to end users and team members using the built-in web-based configuration interface. A configuration wizard guides users through the process of monitoring new devices, services, and applications without understanding complex monitoring concepts.

    • Configuration snapshots: Snapshots allow you to save and archive your most recent configurations. Later on, you can revert back to them whenever you like.

    • Advanced user management: Ensure a secure infrastructure environment by easily setting up and managing user accounts and assigning custom roles with just a few mouse clicks.

    Reviews from Real Users

    Nagios XI stands out among its competitors for a number of reasons. Several major ones are its integration options and monitoring abilities, as well as its alerting features.

    David P., a senior DevOps engineer at EML Payments Ltd, writes, “We use Nagios as a network discovery tool. We use Nagios to maintain our uptime statistics and to monitor our services. It has allowed us to be much more sophisticated in our monitoring and alerting.”

    An IT-OSS manager at a comms service provider notes, “Nagios XI has a custom API feature, and we can expose custom APIs for our integration. This is a great feature.”

    From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.
    Sample Customers
    Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
    Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
    Top Industries
    REVIEWERS
    Comms Service Provider32%
    Manufacturing Company24%
    Financial Services Firm12%
    Retailer8%
    VISITORS READING REVIEWS
    Educational Organization47%
    Computer Software Company9%
    Financial Services Firm5%
    Government5%
    REVIEWERS
    Manufacturing Company16%
    Construction Company10%
    Educational Organization6%
    Transportation Company6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm8%
    Government8%
    Construction Company6%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise27%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise52%
    Large Enterprise35%
    REVIEWERS
    Small Business50%
    Midsize Enterprise29%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise49%
    Buyer's Guide
    Nagios XI vs. Spiceworks
    March 2024
    Find out what your peers are saying about Nagios XI vs. Spiceworks and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    Nagios XI is ranked 7th in IT Infrastructure Monitoring with 10 reviews while Spiceworks is ranked 46th in IT Infrastructure Monitoring with 5 reviews. Nagios XI is rated 8.2, while Spiceworks is rated 7.8. The top reviewer of Nagios XI writes "Reasonably priced, reliable, and good return on investment". On the other hand, the top reviewer of Spiceworks writes "Allows for separate accounts for different enterprises, enabling efficient management of computers across various sites and clients". Nagios XI is most compared with Zabbix, Nagios Core, PRTG Network Monitor, Icinga and Wireshark, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our Nagios XI vs. Spiceworks report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.