We performed a comparison between pfSense and Untangle NG Firewall based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both products received high marks from reviewers, but Untangle NG Firewall ultimately won out in this comparison. It is easy to set up, user-friendly and secure. In addition it has excellent customer support and is fairly priced.
"It's super reliable. I don't think I've ever had a reliability issue with it."
"Its user interface is good, and it is always working fine."
"The most important features with FortiGate are the web filter and application controls. We can control our internet usage and use the web filter for application purposes."
"Security solution with a straightforward and quick setup. It's a stable and scalable product."
"This is a quality product with ok support, and it is better than the competition we've tried."
"It's very fast and easy to configure."
"Their interface is very easy to use, it is without bugs."
"Fortinet FortiGate protects against internet-based threats, both internal and external. It is scalable, stable, easy to use, and easy to install."
"Some of the terminologies were more familiar to me than it was when I first encountered Cisco."
"We can run it on any hardware."
"The VPN is my favorite feature."
"Stability has been excellent. We have experienced no issues; it never fails."
"The features I have found best are ease of use, GUI, and performance."
"Great extensibility of the platform."
"I have found pfSense to be stable."
"This solution has helped our organization by protecting our network from attacks."
"NG Firewalls allow us to permit or deny applications we don't want to run. We also use content filtering, SSL inspection, and all the other things we run on the firewall to keep our clients protected and ensure they're not going where they shouldn't. It's a great firewall that works as intended."
"We find the web filter very valuable."
"The interface is very good."
"The majority of our clients are very small businesses, and Untangle devices have been fantastic for these small clients. We've basically standardized our stack to just simply use Untangle. We include the hardware and the service option, which makes it very easy and affordable for us to just simply push that into the monthly per-user costing that we provide as a managed services provider. It's really a no-brainer. They're easy to use, and they're easy to set up and configure. Support is generally good about resolving any issues that we have. We haven't had any real complaints."
"The web blocking for my clients and the application control are valuable."
"Its detection, antivirus, and filtering features are the most valuable. The facility to connect by using the VPN connection is also a very valuable feature. It is very strong, secure, and reliable. We have implemented the Untangle solution in all hardware. It is also a user-friendly solution. It is easy to learn and easy to configure."
"It is not attached to an appliance, meaning if you get a good PC/server, then you can already run a firewall."
"Application Control and filtering features are valuable."
"MTBF: Hardware failure is more common when compared to SonicWall or Cisco ASA."
"Technical support could be better. You don't always get the level of help you need right away."
"The UI could be improved."
"Lacks training for new features."
"Performance and technical support are the main issues with this solution."
"The monitor and the visibility, in this proxy, is very weak."
"Lacks sufficient security options."
"To the best of my knowledge, Fortinet does not have a CASB solution and Fortinet does not have a Zero trust solution."
"pfSense is not user-friendly. I hope to have something to make the interfaces more user-friendly."
"If you want to take advantage of all of the solution's options, you need to have a bit of a technical background. It's not for a layperson."
"Web interface could be enhanced and more user friendly."
"My only observation is about the quality of the IPSec logs, which are difficult to interpret and are poor in filters."
"As an open-source solution, there are so many loopholes happening within the product. By design, no one is taking ownership of it, and that is worrisome to me."
"More documentation would be great, especially on new features because sometimes, when new features come out, you don't get to understand them right off the bat. You have to really spend a lot of time understanding them. So, more documentation would be awesome."
"There are several levels of firewall configuration such as beginner, advanced, and expert configurations. At each level, it becomes more complex and more tricky to set up the firewall. For example, if you want to install the firewall on your computer system, it would be a lot easier if it just tells you that this is the internet NIC and this is the Wi-Fi NIC."
"The integration of pfSense with EPS and EDS could be better. Also, it should be easier to get reports on how many users are connecting simultaneously and how sections connect in real-time."
"We have a minor issue when assigning IP addresses in the ARP tables. You should be able to go into the ARP tables, look at the IP address and say, "Nope, they need to be on this side on this IP address." The ability to set a DHP reservation from the ARP tables would be great. It's no big deal, but it would be nice to have."
"Whenever there are a large number of endpoint VPN clients, connectivity becomes slow."
"The product needs to have a better support group for its online support, specifically for its help desk."
"The web content filtering needs improvement."
"The product must improve its reporting features."
"The management console for partners is a bit tricky (buggy)."
"On their low-end appliance, they could have more memory and the largest storage space. The low-end appliance comes with a too-small hard drive, and it could use a little extra room. It only comes with about 4 gigs or 8 gigs of memory, and the hardware space is only 40 gigs, which is really small."
"It does have multi-factor authentication in some areas, but I would love to see a more widely implemented version of that on the devices themselves."
Netgate pfSense is ranked 1st in Firewalls with 128 reviews while Untangle NG Firewall is ranked 23rd in Firewalls with 22 reviews. Netgate pfSense is rated 8.6, while Untangle NG Firewall is rated 8.6. The top reviewer of Netgate pfSense writes "User-friendly, easy to manage the firewall, rule-wise and interface-wise". On the other hand, the top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". Netgate pfSense is most compared with OPNsense, Sophos XG, Sophos UTM, KerioControl and SonicWall TZ, whereas Untangle NG Firewall is most compared with OPNsense, Sophos XG, Sophos UTM, SonicWall TZ and Cisco Secure Firewall. See our Netgate pfSense vs. Untangle NG Firewall report.
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