We performed a comparison between NETSCOUT nGeniusONE and NIKSUN NetVCR based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"For me, the most valuable features are the dashboards which we use to highlight the overall impact to the customers, and being able to drill down into the nitty-gritty of the customer experience."
"The stability of this product is ok."
"The details it provides are among the most valuable features; the ability to drill down and get to the packet level."
"The most valuable feature of this solution is being able to drill down into any kind of troubles that are reported to us, by use of identifiers."
"Among the valuable features, if it's TAP'ed well, are the density of the data that you can get and the relatively high veracity or accuracy rate that we see from it."
"This solution provides us with increased visibility while conducting IT deployments. E.g., if we have devices which have overloaded or links which have saturated, then this tool tells us exactly what is going on with that link or device. Very few tools do it at this level for things like DDoS."
"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."
"It is a scalable solution."
"The unique selling point of NIKSUN is its ability to scale and its reporting capabilities. NIKSUN captures the packets at a very high speed, from one GB to 160 Gbps also. It offers report granularity in nanoseconds."
"The most valuable features of NIKSUN NetVCR are its performance and forensic capabilities. Additionally, the information that the solution provides is highly detailed and useful. When dealing with network traffic packets can be sent at a high speed causing some security issues, but this solution is able to rapidly monitor the packets providing security."
"The Wi-Fi side needs improvement."
"Some help screens would be nice, especially if we bring on new operators. It would be great to see if they have more helpful tips available."
"The GUI has gotten better over time but there could be some improvement in how the GUI is built."
"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."
"Initially, we were having a lot of issues with bugs when using version 6.1.1. There were a lot of problems with the dashboard causing confusion. We worked with our SE and the NETSCOUT engineering team to fix the visibility with the data. There should be a patch release to fix this issue. However, this seems to be working fine for us right now after the 6.2.2 upgrade."
"Its initial setup process is complicated."
"The dependency mapping is good, but I am hopeful that they will build some type of partnership and relationship with ServiceNow. I want to see NETSCOUT partner with ServiceNow so they can leverage Service Now Discovery and Service Mapping to automate the build of the service dependency mappings inside of nGeniusONE."
"It's not intuitive, it's not simple to use. It is probably the only monitoring tool, out of all the ones that I have, that I really need an expert on, an expert from nGenius, a contractor that I have to pay, to manage the tool. And that's because it's simply not easy to use. Netscout needs to focus on making it easier to use."
"The stability is only fair. It goes down a lot."
"The solution could improve by having automatic mitigation. For example, as soon as a problem occurs the solution alarms and mitigates the situation immediately."
"NIKSUN is a passive solution. It provides you with you data, alerts, reports and the root cause of issues. However, it requires a person to make use of this functionality. If an event is happening and nobody attends to it, the effects of the event could be severe."
NETSCOUT nGeniusONE is ranked 27th in Network Monitoring Software with 47 reviews while NIKSUN NetVCR is ranked 101st in Network Monitoring Software with 2 reviews. NETSCOUT nGeniusONE is rated 8.2, while NIKSUN NetVCR is rated 0.0. The top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". On the other hand, the top reviewer of NIKSUN NetVCR writes "High performance, quick packet monitoring, and helpful support". NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM, whereas NIKSUN NetVCR is most compared with . See our NETSCOUT nGeniusONE vs. NIKSUN NetVCR report.
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