We compared Netskope and Prisma Access by Palo Alto Networks based on our users' reviews across four parameters. After reading all of the collected data, you can find our conclusion below.
Users prefer Netskope for its advanced analytics and granular policy enforcement, while Prisma Access may be a better choice for its scalability and ease of use. Users praise Netskope for its comprehensive data protection capabilities, advanced analytics, and granular policy enforcement. However, they have expressed a desire for a more intuitive interface, better customer support, improved performance during high-traffic periods, and more comprehensive reporting capabilities. Users appreciate Prisma Access for its ease of use, scalability, and flexibility but have concerns about speed and performance, compatibility with certain applications and platforms, and customer support.
Features: Netskope offers comprehensive data protection, advanced threat protection, advanced analytics, and granular policy enforcement. Prisma Access by Palo Alto Networks focuses on robust security measures, advanced threat prevention, secure connectivity, scalability, and flexibility.
Pricing and ROI: Netskope is praised for its competitive pricing options and straightforward setup process, ensuring a smooth customer experience. Prisma Access by Palo Alto Networks is affordable and provides good value for money. The setup cost is reasonable, and the licensing process is user-friendly for both products. Netskope users reported significant value and cost savings, emphasizing its effectiveness in data protection. Prisma Access users also experienced positive results, indicating a significant ROI.
Room for Improvement: Netskope could improve its interface, customer support, performance during high-traffic periods, and reporting capabilities. Prisma Access could enhance its speed and performance, compatibility with certain applications and platforms, and customer support.
Deployment and customer support: Some Netskope users found the initial setup to be simple and quick, as it only involves rolling out an agent and can be deployed on the cloud. However, others mentioned that the implementation phase can be complex and time-consuming, requiring coordination and effort. The deployment process was generally considered easy, especially for those with a networking background. Palo Alto Networks has a setup that varies in terms of ease and complexity. Some users found the initial setup to be straightforward, while others mentioned it was more complex and required help from Palo Alto or a partner. The deployment durations range from a few hours to several months, depending on factors such as the size of the environment and the number of branch offices. Users praise Netskope for their knowledge and expertise in addressing queries and concerns, emphasizing the excellent level of assistance received. Prisma Access received positive feedback for its knowledgeable and friendly staff, who efficiently address concerns and provide valuable guidance.
The summary above is based on 38 interviews we conducted with Netskope and Prisma Access by Palo Alto Networks users. To access the review's full transcripts, download our report.
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The automation offered by the product is pretty solid."
"The most useful feature of this solution is Cloud Control, which allows me to schedule cloud uploads."
"It has hundreds of features and many of them are useful."
"It's one of the top-ranking solutions in the market, and it's very responsive. We are using Netskope, and Netskope provides a load of features for SQL, STP, and traffic control."
"The most valuable features of the solution are that the support is very good and the dashboards are easy and intuitive to use."
"The product's analytics part is pretty fine."
"Netskope is a one-platform security product that provides security functions. It is the most advantageous product in the Japanese market."
"Netskope is a really good product. I cannot segregate which features are the most valuable. We find most of the features to be valuable. It gives us what we are looking for."
"The most valuable features of the solution stem from the fact that it offers stability and scalability while being a very secure product."
"Overall, the cost savings, ease of deployment, and better VPN user experience and performance are valuable."
"A feature I've found very helpful is run time security because most of the products on the market will look at security during the build time, and they don't really look at what happens once you're going into production."
"The scalability of the solution is excellent."
"Palo Alto Firewall is one of the best firewalls in the world."
"The always-on feature is fantastic for the users. They don't have to think about it. When they go to a coffee shop to do work, there's no need to remember to toggle the VPN on. We'll protect them. URL filtering is the same at home as it is in the office."
"The features I find most valuable is WildFire, user integration, and the basic technology features."
"Being able to use the user ID or Active Directory Group is one of the great features for control and providing more flexibility without worrying about IP addresses."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"I would like to have an identity theft protection function."
"Lacking in local customer support."
"In some cases, when you have a lot of policies, it can get confusing for users and you can get lost in the GUI."
"There could be better integration with other solutions."
"It should have user behavior analysis and diverse analysis."
"The solution's implementations can be made much easier because, currently, it is complex in nature."
"I deduced two points: one for their feature modification and one for the feature maturity of the solution."
"Setting up policies is something that we having been doing, and if the vendor were to provide example use cases that included different implementation options then it would be very useful for us."
"The Cloud Management application has room for improvement. There are a lot of things on the roadmap for that application; things are going to happen soon."
"The price can be reduced to make it more competitive."
"One thing that would help is if we could get a guide. With Cisco, for example, you can just type the problem regarding your Cisco product and you will easily get your solution. In Palo Alto, however, it's not easy to find the solutions."
"One area for improvement is for them to stay on top of keeping their CVEs on their platform up to date."
"The product's current price is an area of shortcoming where improvements are required."
"The one thing that I've been a little bit disappointed with is when we have had to open cases with Palo Alto about Prisma Access issues. Versus their other platforms, like their firewalls, where we tend to get really quick responses and very definitive answers, the few tickets I've had to open for Prisma Access have taken them longer to respond to. And they haven't necessarily given me the kind of answer I was looking for, meaning a fix to the problem."
"I haven't seen any SD-WAN configuration capability. If Prisma Access would support SD-WAN, that would help... SD-WAN devices should be able to reach Prisma Access, and Palo Alto should support different, vendor-specific devices, not just Palo Alto devices, for SD-WAN configuration."
"Better integration with the MDM solution would be useful."
More Prisma Access by Palo Alto Networks Pricing and Cost Advice →
Netskope is ranked 4th in Cloud Access Security Brokers (CASB) with 35 reviews while Prisma Access by Palo Alto Networks is ranked 3rd in Cloud Access Security Brokers (CASB) with 57 reviews. Netskope is rated 8.4, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of Netskope writes "Network proxy that provides visibility during deployment and allows you to control PII". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Netskope is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Cisco Umbrella, Skyhigh Security and Forcepoint ONE, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Cisco Umbrella, Zscaler Internet Access, Prisma SD-WAN and Microsoft Defender for Cloud Apps. See our Netskope vs. Prisma Access by Palo Alto Networks report.
See our list of best Cloud Access Security Brokers (CASB) vendors and best Secure Access Service Edge (SASE) vendors.
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