We performed a comparison between NetSuite ERP and Zuora based on real PeerSpot user reviews.
Find out what your peers are saying about NetSuite, IBM, Intuit and others in Billing Software."We use it for the projects we do in the telecom industry."
"The project management aspect and the timesheets are valuable, especially for ensuring that our milestone billings are automated properly. From a manufacturing perspective, it is more to do with the entire management of the inventory, the overall finance, consolidation of books of accounts, and managing the profit and loss in a more effective manner."
"The most valuable feature is that it works according to how the Internet works."
"As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP. For example, you can put banners on your test and production environments to differentiate or segregate the logins to prevent mistakes. The solution is pretty easy to use and navigate, and it's more of a lightweight software. I like that it's a cloud product, so work is done on the front end rather than the back end. There's also a community for NetSuite ERP where you can raise your queries and issues. You'll find other people sharing experiences about common issues so you can get quick fixes from the community."
"NetSuite ERP has dramatically improved our organization. We went from QuickBooks to NetSuite. You can compare this transition to changing from tennis shoes to a flying car."
"NetSuite is a better value than some competing solutions. The fee structure is simpler, and other ERP solutions don't offer as many options for configuration."
"NetSuite is significantly more affordable than Oracle EBS and offers a wider range of features than other OEMs."
"NetSuite ERP is a user-friendly cloud-based solution that posts into the GL in real time. You can see your profitability at the order level."
"It is some of the most responsive support that I have encountered."
"These features are valuable because it has allowed the billing functionality to be fully operationalized. This allows us to refocus our energy on optimizing our recurring revenue streams outside of just basic billing."
"It has made billing a reliable business function and provided the structure needed to optimize all of our billing processes."
"NetSuite ERP's UI could be improved. There are some features that are very complex that do not have to be. There are some aspects of the solution that could be simplified and this can include the documentation. Since it's a very complex tool, you expect to have great detailed documentation to help you implement it."
"Some of the features around the payroll and payroll taxes and management of that are lacking. We had to outsource some of that because we found that the functionality isn't there."
"Many features such as local taxation and fund management are not there yet."
"The solution could be more stable."
"The manufacturing and planning side could be improved. That part isn't up to date. NetSuite could be easier to integrate in general."
"If you do go through an implementor, you need to be careful that they are actual implementors and not just resellers."
"In NetSuite ERP, they should focus on offering better customization options."
"The areas that this product needs to improve on is the implementation and inventory processes."
"It would benefit from more features designed to recoup revenue in B2C scenarios."
"I would build dynamic retry functionalities directly into the core product and enhance their integrations with all payment gateways."
Earn 20 points
NetSuite ERP is ranked 1st in Billing Software with 33 reviews while Zuora is ranked 5th in Billing Software. NetSuite ERP is rated 7.8, while Zuora is rated 9.0. The top reviewer of NetSuite ERP writes "Carries a broad range of applications, specifically in the field services area". On the other hand, the top reviewer of Zuora writes "Provides the structure needed to optimize all of our billing processes". NetSuite ERP is most compared with Oracle Fusion Cloud ERP, NetSuite OneWorld, SAP S/4HANA, Oracle E-Business Suite and Anaplan, whereas Zuora is most compared with Chargebee and Aria Systems.
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