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New Relic vs OpenTelemetry comparison

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New Relic Logo

New Relic

Read 151 New Relic reviews
24,674 views|19,573 comparisons
94% willing to recommend
OpenTelemetry Logo

OpenTelemetry

180 views|181 comparisons
Comparison Buyer's Guide
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Buyer's Guide
Application Performance Monitoring (APM) and Observability
April 2024
Executive Summary

We performed a comparison between New Relic and OpenTelemetry based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
Download the complete report
768,924 professionals have used our research since 2012.
Featured Review
Anonymous User
A stable and scalable APM tool that needs to improve its documentation and logging capabilities
It has helped my organization to dive deeper into the application using the APM module is very helpful. So when we're looking for problems of why... Read more →
Use OpenTelemetry?
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
  • "The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
  • "Cost is significant with a lot of extras."
  • "It would be nice if we could buy it annually instead of monthly."
  • "If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
  • "I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
  • "There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
  • "They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."

    • More New Relic Pricing and Cost Advice →

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    Questions from the Community
    Any advice about APM solutions?
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Read all 5 answers   →
    What do you like most about New Relic?
    Top Answer:It allows the restriction of privileges and control of users.
    Read all 4 answers   →
    What needs improvement with New Relic?
    Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
    Read all 4 answers   →
    Ask a question

    Earn 20 points

    Ranking
    3rd
    out of 111 in Application Performance Monitoring (APM) and Observability
    Views
    24,674
    Comparisons
    19,573
    Reviews
    32
    Average Words per Review
    531
    Rating
    8.2
    67th
    out of 111 in Application Performance Monitoring (APM) and Observability
    Views
    180
    Comparisons
    181
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Dynatrace logo
    Dynatrace vs. New Relic
    Compared 18% of the time.
    Datadog logo
    Datadog vs. New Relic
    Compared 13% of the time.
    Elastic Observability logo
    Elastic Observability vs. New Relic
    Compared 8% of the time.
    Grafana logo
    Grafana vs. New Relic
    Compared 8% of the time.
    Azure Monitor logo
    Azure Monitor vs. New Relic
    Compared 6% of the time.
    More New Relic Competitors   →
    Zabbix logo
    Zabbix vs. OpenTelemetry
    Compared 34% of the time.
    Dynatrace logo
    Dynatrace vs. OpenTelemetry
    Compared 16% of the time.
    Sentry logo
    Sentry vs. OpenTelemetry
    Compared 15% of the time.
    More OpenTelemetry Competitors   →
    Also Known As
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Learn More
    New Relic
    OpenTelemetry
    Video Not Available
    Overview

    New Relic is a versatile tool that can be customized to fit the needs of different organizations. Its primary use cases include performance monitoring, time series analysis, infrastructure monitoring, synthetic monitoring of APIs, and providing insight into UI performance. New Relic APM is a popular application monitoring tool that provides in-depth observability of an application's performance, including database queries, website response times, and page load times. 

    The solution provides clear information and a complete picture of what is happening in the organization's system, allowing for easy monitoring of servers and providing value in code detection and resolution and user experience metrics.

    OpenTelemetry is a powerful tool for gathering and analyzing data to monitor, trace, and diagnose performance issues within distributed systems. It offers application observability, resource optimization, and troubleshooting capabilities.  

    The product stands out for its seamless integration with various frameworks and languages, robust architecture, and reliable monitoring capabilities. 

    With its flexibility and expandability, OpenTelemetry enables customization and integration with other monitoring tools. It accurately collects and analyzes telemetry data, facilitating effective troubleshooting and performance optimization.

    Sample Customers
    World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
    1. Atlassian 2. Cisco 3. Datadog 4. DigitalOcean 5. Google 6. IBM 7. Intel 8. Kibana 9. LinkedIn 10. Microsoft 11. MongoDB 12. NetApp 13. Oracle 14. Pinterest 15. Red Hat 16. Salesforce 17. SAP 18. Splunk 19. Square 20. SUSE 21. TMobile 22. Twitter 23. VMware 24. WeWork 25. Xero 26. Zoom 27. Zynga
    Top Industries
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company18%
    Media Company9%
    Retailer8%
    VISITORS READING REVIEWS
    Educational Organization29%
    Financial Services Firm14%
    Computer Software Company11%
    Manufacturing Company5%
    No Data Available
    Company Size
    REVIEWERS
    Small Business35%
    Midsize Enterprise30%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise36%
    Large Enterprise50%
    No Data Available
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Download Free Report
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
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    768,924 professionals have used our research since 2012.

    New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews while OpenTelemetry is ranked 67th in Application Performance Monitoring (APM) and Observability. New Relic is rated 8.6, while OpenTelemetry is rated 0.0. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas OpenTelemetry is most compared with Zabbix, Dynatrace and Sentry.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.