New Relic vs Oracle Enterprise Manager comparison

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New Relic Logo
24,674 views|19,573 comparisons
94% willing to recommend
Oracle Logo
3,234 views|1,613 comparisons
94% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between New Relic and Oracle Enterprise Manager based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It has given us better insight into the performance of the system.""The best feature of New Relic is its simple look and feel, making it easier to use than other tools.""It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard.""Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user.""The most important thing is that it tells us where the latency in throughput and response time are.""Support for plug-ins (RMQ, Redis etc.) is a valuable feature.""The most valuable features of New Relic are the reports and ease of use.""The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."

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"The 13cR2 updates to the OEM family, strongly integrate Cloud (off-site, hybrid and on-premise) services providing a seamless way to see all of your resources regardless of where they are deployed.""The most valuable features of Oracle Enterprise Manager are the data guide and online monitoring.""I have found the uptime of all of our systems to be most valuable with this solution. This is important because we need to guarantee specific uptime and preventive maintenance. We need to know upfront if there are going to be any issues on the database so we can proactively solve those.""It's a useful feature to be able to see the top SQL, the number of executions, the CPU, and the resources that it's using.""It is a stable solution...The initial setup of Oracle Enterprise Manager was straightforward.""We use it extensively for performance tuning testing, monitoring, and configuration.""It is a good tool for monitoring databases.""Oracle Enterprise Manager has eased the responsibilities among our DBAs. We can now assign individual tasks to separate DBAs."

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Cons
"The connectivity between legacy and newer cloud applications is not great.""One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly.""I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow.""I haven't come across any features that are lacking.""Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great.""The solution must provide better support for Azure Web Apps service.""They should bring the pricing down to be more competitive.""It is very difficult to award the service level cycles at an endpoint level."

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"The solution’s stability could be improved.""It is complicated to run it on Google Chrome.""The interface offered by Oracle Enterprise Manager has certain shortcomings and needs improvement to become a nice tool.""Patching. It's extremely difficult to determine what requires patching and the process to patch each component is slightly different.""We would like to have a single dashboard for monitoring and controlling all of our products.""I would like to improve the cost.""The deployment is not straightforward.""In my opinion, rather than a younger DBA, think the user interface could be improved."

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Pricing and Cost Advice
  • "New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
  • "The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
  • "Cost is significant with a lot of extras."
  • "It would be nice if we could buy it annually instead of monthly."
  • "If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
  • "I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
  • "There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
  • "They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
  • More New Relic Pricing and Cost Advice →

  • "It is part of Real Application Testing, so no new investment is necessary for clients who already are already using RAT."
  • "As with all Oracle products, care should be taken when using any features to ensure that they do not activate licensed features that have not been paid for."
  • "The basic functions are free. You only pay license fees for advanced features."
  • "The pricing is very high."
  • "We are satisfied with the pricing."
  • "There is only the standard licensing fee. There are no other costs."
  • "Evaluate your requirements carefully. Elaborate DR and HA setup of OEM can become expensive."
  • "Be careful to only enable the packs for which you have a license as this is an issue we see time and again."
  • More Oracle Enterprise Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:It allows the restriction of privileges and control of users.
    Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
    Top Answer:Oracle Enterprise Manager helps to control servers.
    Top Answer:Initially, our deal was for three years, and we extended it to five years. Oracle solutions are very costly. We have totally our solution and including hardware with its license. we have no product… more »
    Ranking
    Views
    24,674
    Comparisons
    19,573
    Reviews
    32
    Average Words per Review
    531
    Rating
    8.2
    Views
    3,234
    Comparisons
    1,613
    Reviews
    22
    Average Words per Review
    413
    Rating
    8.3
    Comparisons
    Also Known As
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Learn More
    Overview

    New Relic is a versatile tool that can be customized to fit the needs of different organizations. Its primary use cases include performance monitoring, time series analysis, infrastructure monitoring, synthetic monitoring of APIs, and providing insight into UI performance. New Relic APM is a popular application monitoring tool that provides in-depth observability of an application's performance, including database queries, website response times, and page load times. 

    The solution provides clear information and a complete picture of what is happening in the organization's system, allowing for easy monitoring of servers and providing value in code detection and resolution and user experience metrics.

    Oracle Enterprise Manager is an on-premises management platform that provides a comprehensive integrated solution for managing and automating your various Oracle products, including applications, databases, middleware, hardware, and engineered systems located either in your Oracle data center or in the cloud.

    With the Oracle Enterprise Manager's console, you can administer multiple databases and servers, distribute software to multiple servers and clients, monitor objects and events throughout the network, and integrate with other tools.

    Key Oracle Enterprise Manager Features and Products

    • Hardware and virtualization management: Manage all Oracle environments from one central console. Oracle Enterprise Manager provides management and automation for Oracle engineered systems, databases, middleware, and hardware.

    • Database management: Oracle’s Database management provides a full lifecycle solution for updates and configuration management, patching, provisioning, testing, performance management and automatic tuning.

    • Application performance management (APM): User and database monitoring with diagnostics and performance analysis that provide rich reporting on real user activities.

    • Enterprise monitoring: Built-in monitoring of all components of the IT infrastructure enables rapid problem diagnosis. Both Oracle and non-Oracle components are constantly monitored.

    • Oracle real user experience insight: Insights on real user experiences and preferences enable businesses and IT stakeholders to develop a shared understanding into their application users’ experience.

    • Non-Oracle management: Oracle Enterprise Manager manages non-Oracle components with a comprehensive set of plugins. The self-update mechanism allows customers to download, import, and deploy extensions built by Oracle, Oracle partners, and Oracle customers. These extensions enjoy the same level of stability as Oracle's own products.

    • Installation and upgrade: The upgrade process provides efficient, reliable, secure data migration with minimal downtime of your environment.

    Reviews from Real Users

    Oracle Enterprise Manager stands out among its competitors for a number of reasons. Several major ones are its central management and monitoring and its reporting capabilities

    Robin C., head of Oracle Exadata Centre of Excellence at Tata Consultancy Services, writes, "The database performance monitoring features are very useful and allow us to quickly zero in on DB-related issues. Exadata storage server and Infiniband switches can be viewed from the GUI in OEM which cannot be done in other tools. The ability to deploy metric extensions makes this tool extensible for our custom monitoring also."

    PeerSpot users note the effectiveness of these features. A database manager at a tech services company notes, “The solution's most valuable aspect is the fact that it is embedded with the Oracle database and Oracle's engineering system, its extra data, and analytics.  They have plug-ins that are very helpful. Due to the infrastructure's size, the introduction they offer is very, very useful. It helps with an overall understanding of the product. They have a very nice graphical user interface. The monitoring is good. We can capture the SQL tune from us. With Oracle Enterprise Managers, we can see the rich performance tuning.”

    Sample Customers
    World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
    7-Eleven, Halliburton, Cisco, Garmin, Nationwide, Korea Telecom, Allied Irish Bank
    Top Industries
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company18%
    Media Company9%
    Retailer8%
    VISITORS READING REVIEWS
    Educational Organization29%
    Financial Services Firm14%
    Computer Software Company11%
    Manufacturing Company5%
    REVIEWERS
    Financial Services Firm23%
    Energy/Utilities Company14%
    Manufacturing Company9%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Educational Organization67%
    Financial Services Firm6%
    Computer Software Company4%
    Government4%
    Company Size
    REVIEWERS
    Small Business35%
    Midsize Enterprise30%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise36%
    Large Enterprise50%
    REVIEWERS
    Small Business22%
    Midsize Enterprise19%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business5%
    Midsize Enterprise70%
    Large Enterprise25%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    768,857 professionals have used our research since 2012.

    New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews while Oracle Enterprise Manager is ranked 1st in Database Development and Management with 123 reviews. New Relic is rated 8.6, while Oracle Enterprise Manager is rated 8.4. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Oracle Enterprise Manager writes "Provides good stability and has an easy implementation process". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas Oracle Enterprise Manager is most compared with Zabbix, Quest Spotlight, Dynatrace, AppDynamics and SolarWinds Server and Application Monitor.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.