We performed a comparison between New Relic and Sentry based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic offers versatile features, in-depth application information, and better technical support. While Sentry has accurate error management and tracking, there is room for improvement in automation, tracking and analytics capabilities, and customer service. New Relic has a simpler user interface and straightforward pricing, while Sentry's pricing is expensive.
"The product allows the developer to see the actual problems in the applications."
"The versatility of the solution is its most valuable feature."
"The solution offers good documentation."
"The most valuable feature is the ability to manage the application flow."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"The solution is scalable, and it is easy because all the documentation is available."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat."
"Its initial setup process is relatively straightforward."
"The most valuable feature we have found with Sentry is the security that it provides."
"The product performs well."
"Great for capturing application performance metrics and error logs."
"The most valuable feature is the ability to create and assign rules and give access to particular users."
"The solution is user-friendly."
"The stability is very good for Sentry and in general works well."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"The deployment process could be improved."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"The scalability can be improved."
"Compared to their competitors, they are missing some features at the moment."
"The log centralization and analysis could be improved in Sentry."
"I would like to see a role registration feature added."
"It should be easier to integrate Sentry with other tools, and the end-to-end tracing capabilities could be improved."
"The price could be lowered."
"To deal with its shortcomings, Sentry needs to continuously improve in areas like the user interface and documentation, apart from its other features."
"We cannot restrict particular columns on particular data. It would be helpful if that feature was improved."
"The settings for an administrator are complex."
"I would like to have alert policies and alert conditions enhanced in the next release."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews while Sentry is ranked 8th in Application Performance Monitoring (APM) and Observability with 11 reviews. New Relic is rated 8.6, while Sentry is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Sentry writes "An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and AWS X-Ray, whereas Sentry is most compared with Azure Monitor, Grafana, Elastic Observability, AWS X-Ray and Datadog. See our New Relic vs. Sentry report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
