We performed a comparison between New Relic and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"The solution is quite stable."
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
"The integration and configuration of New Relic is straightforward and easy."
"End-user Synthetics and monitoring are very good."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"Splunk UBA is useful for fraud detection and for detection of APTs, advanced persistent threats."
"The search lookups are useful."
"It has quite extensive support in terms of integration. If you want to do anything, there are tools for that."
"We are using Microsoft 365 and we're using the Exchange Mail Service. It's good for monitoring that in particular."
"Its usability is the best part. It is easy for our developers to use if they want to search their logs, etc."
"Capability to expand the functionality through custom code for data inputs, commands, visualization, alerts, and machine learning."
"We can present to our management in real time the security of the batch management for the PCs, security regarding the network equipment. We're currently working in the Azure Cloud project, so we can send any logs from the cloud to Splunk. We can monitor them and we can present to the managers and customers. It's a very good solution for reporting. We use Splunk for reporting and monitoring of any solution in the company."
"It's very flexible. If you look from the cloud implementation it is there. Reports are made quickly. Unlike other tools, it caters to all kinds of technical information on the front very easily. There's no need to put in any technical information. You can pull on the reports very easily, take action, and notify stakeholders."
"I haven't come across any features that are lacking."
"New Relic needs to improve is the user data schema."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"The price needs improvement."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"Professional support is great, but too expensive."
"Cybersecurity and infrastructure monitoring have room for improvement."
"Splunk is more expensive than other solutions."
"Previously, they developed custom connectors or add-ons for a lot of applications. But that number can be upgraded still. There are a lot of applications in the world that are not supported."
"The cluster environment should be improved. We have a cluster. In the Splunk cluster environment, in the case of heavy searches and heavy load, the Splunk cluster goes down, and we have to put it in the maintenance mode to get it back. We are not able to find the actual culprit for this issue. I know that cluster has RF and SF, but it has been down so many times. There should be something in Splunk to help users to find the reason and the solution for such issues."
"Adding custom visualization in Splunk has been improved over the years but can still be made better by integrating more and more JavaScript visualization sources."
". Having a trial version or more training on Splunk would be helpful."
"It would be nice if Splunk reduced the cost of training. Their training sessions are way too costly."
New Relic is ranked 2nd in IT Operations Analytics with 151 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 228 reviews. New Relic is rated 8.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Zabbix, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Microsoft Sentinel and ArcSight Logger. See our New Relic vs. Splunk Enterprise Security report.
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