We performed a comparison between OpenText Operations Bridge and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The event correlation is the most valuable aspect of the solution."
"It is stable."
"The initial setup is pretty straightforward. It's not complex at all."
"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."
"The most valuable feature is that everything can be consolidated into one dashboard."
"The preloaded rules and ways to monitor your systems are a must."
"From our monitoring perspective or from a visibility perspective, HPE UCMDB is a must have. It's an amazing piece of software."
"The most valuable features of the solution are its grouping scripts and event focus."
"It is a user-friendly product that requires almost no maintenance."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster."
"It has good graphs of what is going on within the operating system."
"It takes a lot of the headache out of managing your data centers and software in other places."
"I'm not aware of areas that need improvement."
"Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering."
"The pricing could be improved."
"I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers."
"The price is quite expensive, and because of this, we may try another solution."
"The initial setup is a little bit complex."
"The setup process can get a little bit complex."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"There could be more integration of SIM in the solution."
"It would be a much better product if Microsoft provided management packs with the product."
"I would like to better be able to monitor Oracle processes."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
"The initial setup should be easier to complete."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
"I would like to see better support for monitoring Unix-based systems."
"The interface is a little bit cumbersome and certain actions could be simplified."
OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews while SCOM is ranked 3rd in Event Monitoring with 77 reviews. OpenText Operations Bridge is rated 7.8, while SCOM is rated 7.8. The top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". OpenText Operations Bridge is most compared with OpsRamp, BMC Helix Monitor, Splunk Enterprise Security, IBM Tivoli NetCool OMNIbus and IDERA SQL Diagnostic Manager for SQL Server, whereas SCOM is most compared with Zabbix, Dynatrace, Datadog, AppDynamics and SolarWinds NPM. See our OpenText Operations Bridge vs. SCOM report.
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