We performed a comparison between Oracle Cloud Infrastructure (OCI) and Salesforce Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Oracle and others in PaaS Clouds."The most valuable features of the Oracle Cloud Platform are good visualization and analytics. The solution is very well integrated with predictive analytics and forecasting. These features go beyond the traditional reports and visualization."
"The initial setup of Oracle Cloud is simple...It is a scalable solution."
"Oracle Cloud Platform has good scalability."
"The object storage and managed backup solution are valuable."
"This is a highly available and scalable solution that can host both modern and legacy on-premises applications."
"The flexibility is most valuable. By having our infrastructure in the cloud, we are able to spin up instances as needed and alter the capacity as needed."
"The main benefit is that you're getting all of the resources you require on a subscription base. So, you get to pay as you go instead of having to have a CAPEX, you convert your CAPEX to OPEX to cover the data center cost."
"Frankly speaking, I've been very impressed with the stability the solution offers. Everything is working very well at the moment, and we haven't had any issues or faced any bugs or glitches."
"Most of the apps allow you to try out the product before buying it. The trial period depends on the product and varies from a week to 30 days."
"It was pretty easy to deploy."
"Checking out or extracting a report is just a click away."
"It is very user-friendly, and intuitive, it will lead you and take you to the next steps."
"The solution's stability is fine. There are no issues with Salesforce's stability."
"When compared to Siebel, the Salesforce Platform is easier to use."
"The most valuable feature is ease of use."
"They are already beginning to implement generative AI."
"I think that there could be a more user-friendly environment when it comes to the options that Oracle presents through the Oracle Cloud Platform."
"This service is very specific to Oracle and we cannot have other types of workloads on Oracle Cloud."
"They offer some basic services but the choice is not as rich as other cloud providers."
"The product features related to the manufacturing domain must be improved."
"Nowadays, every SR is referred to Oracle Cloud Connect without a person actually handling the customer."
"There is room for improvement for stability."
"The main issue for the clients is that they need to understand the credit payments because if it's a currency that's not dollars or euros, Oracle will always convert it into credits and that's not easy for the customer to understand at the beginning."
"What I'd like to see from Oracle Cloud is an option for the customer to have a single portal to manage and monitor not just Oracle Cloud, but some of the on-premise products in the hybrid scenario as well. If it can be shipped out as an out-of-the-box solution, that would be wonderful. It's not so easy, but for a company like Oracle, it shouldn't be a problem. Many customers go through a lot of effort and burn money to achieve this, so it's an opportunity for Oracle to provide it for customers looking for this type of solution."
"The back end really isn't user-friendly at all."
"The marketing automation needs improvement."
"This platform is indeed on the expensive side."
"Salesforce Platform could improve by having better integration with Microsoft Azure. For development, we use Microsoft Azure and there was proper integration between the two solutions. We had issues with the customer and they were logged into the Salesforce Platform. We did not have any good way of integrating those issues into the R&D. The R&D mainly uses Microsoft Azure."
"We have a lot of strategic accounts and large accounts that are tied with all the growth and acquisitions across North America, being able to tag parent-child accounts in an easier fashion would be better. This is the biggest pain point is associating parent to child and being able to align and manage it better. Overall a better parent-child relationship between accounts would be a benefit."
"I would like to see the organizational details improved to make it less difficult to bring new clients on board."
"There is always room for improvement. It can be hard to learn, but when you have somebody who is experienced in this, it is like anything else. It is like Excel, you'll never know everything about Excel, but there's somebody who would possibly know. I'm sure I don't know all of the ins and outs of Salesforce."
"Salesforce Platform operates as a cloud system, and within our organization, numerous internal systems handle data processing. While real-time data retrieval is feasible through services, achieving real-time communication poses some challenges."
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Oracle Cloud Infrastructure (OCI) is ranked 3rd in PaaS Clouds with 91 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. Oracle Cloud Infrastructure (OCI) is rated 7.8, while Salesforce Platform is rated 8.2. The top reviewer of Oracle Cloud Infrastructure (OCI) writes "Cost-effective and can be used to host OIC and APEX". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Oracle Cloud Infrastructure (OCI) is most compared with Microsoft Azure, Amazon AWS, Google Cloud, IBM Public Cloud and OpenShift, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow.
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