"It provides a single source of truth for customer data."
"The survivorship feature is great because we can define it, prioritize the sources, and only allow those sources to survive when making the golden record."
"The most valuable feature is real-time synchronization. You can see the events as soon as they are posted within a couple of fraction seconds."
"OCH has adequate functionality and performance to serve a group customer master."
"Sometimes, the service goes down for maintenance or when we run a lot of jobs so things get pushed to the queue and results don't get delivered on time."
"Reltio Cloud could be improved in two specific areas. Firstly, the API capability needs to be enhanced, as when utilizing the REST API and posting a significant amount of data, there are multiple rejections from the MDM side. This can be due to the MDM server not responding or being unable to process the request. Therefore, I suggest that the API capacity should be increased to handle larger amounts of data. Additionally, I have noticed that the response time from the servers can take up to a minute or a few seconds, which can be improved for a faster response time."
Earn 20 points
Oracle Customer Hub is ranked 1st in Customer Data Integration while Reltio Cloud is ranked 3rd in Cloud Master Data Management (MDM) Solutions with 2 reviews. Oracle Customer Hub is rated 6.0, while Reltio Cloud is rated 7.6. The top reviewer of Oracle Customer Hub writes "Its functionality and performance are adequate but it provides a single source of truth for customer data". On the other hand, the top reviewer of Reltio Cloud writes "Deduplication, enrichment, and survivorship features are great for making golden records". Oracle Customer Hub is most compared with , whereas Reltio Cloud is most compared with Informatica MDM, SAP Master Data Governance, TIBCO EBX, Stibo STEP MDM and Profisee.
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