We performed a comparison between Palo Alto Networks Cortex XSOAR and Trellix Helix based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Palo Alto Networks, Splunk and others in Security Orchestration Automation and Response (SOAR).
"The most valuable features in my experience are the UEBA, LDAP, the threat scheduler, and integration with third-party straight perform like the MISP."
"It has a lot of great features."
"Sentinel has features that have helped improve our security poster. It helped us in going ahead and identifying the gaps via analysis and focusing on the key elements."
"The part that was very unexpected was Sentinel's ability to integrate with Azure Lighthouse, which, as a managed services solution provider, gives us the ability to also manage our customers' Sentinel environments or Sentinel workspaces. It is a big plus for us. With its integration with Lighthouse, we get the ability to monitor multiple workspaces from one portal. A lot of the Microsoft Sentinel workbooks already integrate with that capability, and we save countless amounts of money by simply being able to almost immediately realize multitenant capabilities. That alone is a big plus for us."
"The UI of Sentinel is very good and easy to use, even for beginners."
"It's pretty powerful and its performance is pretty good."
"I believe one of the main advantages is Microsoft Sentinel's seamless integration with other Microsoft products."
"The dashboard that allows me to view all the incidents is the most valuable feature."
"The repository of playbooks and the integration between Palo Alto and IBM QRadar are some useful features"
"I am satisfied with the product overall."
"Palo Alto has gotten the investigators more presence to actually go in the report because being that the platform will email the investigator that it's been assigned to, now the investigators will jump in there and start going through the review process a lot quicker."
"The most valuable features of Palo Alto Networks Cortex XSOAR are the remote controller from the workstation that can execute commands and isolate the systems outside of the network. Only the system with an internet connection can execute the task because the main console is in the cloud."
"The most valuable features are simplicity and ease of integration."
"The most valuable features of Palo Alto Networks Cortex XSOAR are its overall track record and features that fit our use case."
"I have found the solution very useful, it integrates well with other platforms."
"The most valuable feature is automation."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"The most valuable features include predefined use cases and threatening states."
"While I appreciate the UI itself and the vast amount of information available on the platform, I'm finding the overall user experience to be frustrating due to frequent disconnections and the requirement to repeatedly re-authenticate."
"If I can use Sentinel offline at home and use it on a local network, it would be great. I'm not sure if I can use Sentinel offline versus the tools I have."
"We have been working with multiple customers, and every time we onboard a customer, we are missing an essential feature that surprisingly doesn't exist in Sentinel. We searched the forums and knowledge bases but couldn't find a solution. When you onboard new customers, you need to enable the data connectors. That part is easy, but you must create rules from scratch for every associated connector. You click "next," "next," "next," and it requires five clicks for each analytical rule. Imagine we have a customer with 150 rules."
"I think the number one area of improvement for Sentinel would be the cost."
"If you're looking to use canned queries, the interface could be a little more straightforward. It's not immediately intuitive regarding how you use it. You have to take a canned query and paste it into an operational box and then you hit a button... They could improve the ease of deploying these queries."
"At the network level, there is a limitation in integrating some of the switches or routers with Microsoft Sentinel. Currently, SPAN traffic monitoring is not available in Microsoft Sentinel. I have heard that it is available in Defender for Identity, which is a different product. It would be good if LAN traffic monitoring or SPAN traffic monitoring is available in Microsoft Sentinel. It would add a lot of value. It is available in some of the competitor products in the market."
"If their UI was a bit more streamlined and easy to find when I need it, then that would be a great improvement."
"The playbook is a bit difficult and could be improved."
"The tool’s multi-tenancy feature must be improved."
"The solution's correlation rules and playbooks should be improved."
"The platform’s setup procedures could be streamlined compared to one of its competitors."
"The price of the solution could be improved."
"The solution is very expensive."
"Palo Alto Networks Cortex XSOAR could improve the look, feel, and management of the cloud console. Additionally, the user could be more easily integrated."
"The integration could be better. Cortex, for example, does not work with iPhone."
"The dashboard could be better."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"It should have more cloud connectors. It could also be cheaper."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"Integrations could be improved, and the dashboard could be a little better."
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Palo Alto Networks Cortex XSOAR is ranked 2nd in Security Orchestration Automation and Response (SOAR) with 42 reviews while Trellix Helix is ranked 31st in Security Information and Event Management (SIEM) with 7 reviews. Palo Alto Networks Cortex XSOAR is rated 8.4, while Trellix Helix is rated 8.6. The top reviewer of Palo Alto Networks Cortex XSOAR writes "Enables the investigators to go through the review process a lot quicker". On the other hand, the top reviewer of Trellix Helix writes "Helps prevent email attacks, like phishing and email spoofing attacks". Palo Alto Networks Cortex XSOAR is most compared with Cortex XSIAM, Splunk SOAR, Fortinet FortiSOAR, Swimlane and IBM Resilient, whereas Trellix Helix is most compared with LogRhythm SIEM, Splunk Enterprise Security, Trellix ESM, IBM Security QRadar and Cisco SecureX.
We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
