We performed a comparison between Parallels Remote Application Server (RAS) and VMware Horizon Cloud based on real PeerSpot user reviews.
Find out in this report how the two Virtual Desktop Infrastructure (VDI) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability is ok - once I finished the setup, the system was quite stable."
"It has allowed us to centralize the software location so we don't have to update the software client on 70 computers."
"Client compatibility with many systems makes it very versatile. The reporting that is included is awesome."
"Simplicity of the interface is a valuable feature."
"We can provision the servers without the need for another third-party solution."
"It is robust. We have some 75 users using it and it doesn't lag. It's very speedy."
"The solution is powerful, and it has good speed and performance."
"You have the opportunity to virtualize applications in different locations. Everything is in one pane or one window, which is quite good."
"The most valuable feature of VMware Horizon Cloud is all of its capabilities together."
"The most valuable feature of VMware Horizon Cloud is the ability to manage a great number of desktops at once and the remote access for users that are working from outside of the office or from different offices in the country."
"The interface is much easier to use compared to Microsoft and other VDI vendors that are well known on the market. I like VMware so much more than the others. With Horizon Cloud, you don't need to spend a lot of money upfront to buy the infrastructure. You can use it the on the cloud, so it lowers the barriers to entry. It's easier to test it and get started. Some clients stay in the cloud, but others prefer to go on-premise. It depends on the nature of the client."
"The product’s on-premise version has the ability to create an image of any updates or changes in the system."
"The product allows a VPN connection, adding extra value to its features."
"I honestly liked the application itself because it was just like using a desktop. You could copy and paste, inside and outside, and you could use multiple monitors. You could access it anytime, anywhere, no matter whether you were in the office or out of the office. I could leave the office, go somewhere, go back in, and everything would be there. I could just leave it up and running. I absolutely love this feature in VMware Horizon Cloud."
"The tool remains pretty stable."
"VMware Horizon Cloud is easy to use and the full development cloud is very good. The main features of VMware are included. It's a cloud-based virtual desktop infrastructure software that allows you to permit the virtual desktops and applications to any device from the single unified management control. These are managed from the dedicated remote session desktop."
"We use several gateways because access to our secret zone requires two-factor user authentication. It is a lot of hassle differentiating among users with or without two-factor. Of course, we could use two farms, but that would mean more management too."
"The solution's application virtualization feature needs improvement."
"The product does not utilize SQL for reporting purposes. Also, it does not support some hypervisors similar to Citrix. These particular areas need improvement."
"It needs Windows scaling on Android/iOS devices. At present, the concept of delivering apps to Android and iOS devices is appealing, but the reality is the screen size on these devices is so small that, unless there is some scaling option, it is not really usable."
"We would like to be able to re-label the OTP (One Time Password) popup so our users can easily recognize that they are to put in their DUO code on that line. Most users see OTP and ask what that is."
"Parallels Remote Application Server (RAS) is an expensive solution, and its pricing could be improved."
"The main issue we have with all of our users is printing. Randomly, a printer will disconnect or someone won't connect to it and I will have to reset the print service and then nobody can print. That's the big headache we've had over the course of the five years."
"Opening a ticket should be available from the actual RAS console. It is cumbersome to go to a portal, hunt around for five minutes for a link to open a ticket, answer questions meant to direct you towards FAQs instead of live support, then fill out information (license #, version #, etc.) which could more easily be supplied by sending a ticket straight from the console with all of that information automatically specified."
"The product has a lot of bugs."
"It is very expensive. Its price needs to be improved. They can do a better job with external resources such as a USB or a hard drive. When I tried to connect using these external resources, it failed a lot of times. I had to do a shared connection with a local laptop and then connect from a network standpoint, rather than through VMware Horizon point. They definitely have weaknesses with external connections. A lot of companies probably don't let people use external connections because it defeats the purpose of having a cloud solution and keeping the data in a secure area. You can copy to an external device, and you can lose the data. A lot of companies may not focus on this feature, but if you are providing it, you should make it work."
"There should be more emphasis on the Workspace One access part of the solution. This is essentially identity management provided with Horizon. There needs to be some kind of integration because you are able to have all of these desktops on any device, but you have to have this other component to make it easier from a single sign-on perspective. That's why there should be an emphasis on Workspace One access. It actually comes free with the product, but people don't really know how powerful it can be."
"It can be very expensive to scale up because each part of scaling up requires you to have new components of the infrastructure."
"In the design phase, sometimes the tools for designing Horizon solutions have issues when they're calculating the number of nodes and platforms needed to support the VDI systems."
"The application remoting features have some room for improvement."
"Logging into VMware Horizon Cloud could be made easier. Additionally, the VMs could be better in their performance."
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Parallels Remote Application Server (RAS) is ranked 12th in Virtual Desktop Infrastructure (VDI) with 24 reviews while VMware Horizon Cloud is ranked 9th in Virtual Desktop Infrastructure (VDI) with 9 reviews. Parallels Remote Application Server (RAS) is rated 8.8, while VMware Horizon Cloud is rated 8.4. The top reviewer of Parallels Remote Application Server (RAS) writes "Provides good scalability and a secure environment". On the other hand, the top reviewer of VMware Horizon Cloud writes "Easy to use, stable, and scalable". Parallels Remote Application Server (RAS) is most compared with Microsoft Remote Desktop Services, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), Citrix Workspace, VMware Workstation and NVIDIA GRID, whereas VMware Horizon Cloud is most compared with Microsoft Remote Desktop Services, VMware Horizon, Citrix Workspace, Oracle VDI and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service). See our Parallels Remote Application Server (RAS) vs. VMware Horizon Cloud report.
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