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Pega CRM vs Pitney Bowes Portrait comparison

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Pega Logo
Pega CRM
Read 10 Pega CRM reviews
292 views|215 comparisons
100% willing to recommend
Pitney Bowes Logo
Pitney Bowes Portrait
Read 1 Pitney Bowes Portrait review
24 views|17 comparisons
0% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
CRM Customer Engagement Centers
April 2024
Executive Summary

We performed a comparison between Pega CRM and Pitney Bowes Portrait based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Salesforce, Oracle and others in CRM Customer Engagement Centers.
To learn more, read our detailed CRM Customer Engagement Centers Report (Updated: April 2024).
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770,292 professionals have used our research since 2012.
Featured Review
Anonymous User
Has comprehensive customization capabilities, seamless integration across channels and robust AI-driven...
Pega CRM has proven invaluable in addressing business challenges like hyper-personalization, which is increasingly relevant today. An illustrative... Read more →
Anonymous User
First Look – Pitney Bowes Software update
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "It is expensive."
  • "We have numerous uses of the solution in our organisation. Almost 72 applications are integrated with Pega CRM, and some of them are shutting down for various reasons including the high licensing costs. There is a strong focus in the market and offices on cost reduction."
  • "The pricing is on the higher side."

    • More Pega CRM Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about Pega CRM?
    Top Answer:The product's deployment phase was easy.
    Read all 8 answers   →
    What needs improvement with Pega CRM?
    Top Answer:The disadvantage of the tool stems from the fact that it does not allow users to make database-level modifications. In Siebel CRM, you have complete control over your database, you can do any… more »
    Read all 8 answers   →
    What is your primary use case for Pega CRM?
    Top Answer:Pega CRM uses a layer cake architecture. Basically, the tool is a convenient application to use even if you are not a technical person, like a business analyst. I use the solution for the CRM module… more »
    Read all 8 answers   →
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    Earn 20 points

    Ranking
    7th
    out of 23 in CRM Customer Engagement Centers
    Views
    292
    Comparisons
    215
    Reviews
    9
    Average Words per Review
    723
    Rating
    8.0
    15th
    out of 18 in Data Mining
    Views
    24
    Comparisons
    17
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Chordiant
    Learn More
    Pega
    Video Not Available
    Pitney Bowes
    Overview
    Pega BPM streamlines your operations so you can reduce costs and improve business agility. Pega is recognized by leading analyst firms as the most comprehensive and unified BPM platform.
    Pitney Bowes Portrait is a specialized platform that empowers your organization to develop and execute the provisioning and fulfillment processes that result from marketing and CRM activity. Now, you can automate, extend and evolve your existing environment for newfound levels of closed loop automation and efficiency Ð all in just a fraction of the time and effort of other CRM systems.
    Sample Customers
    The State of Maine, Aegis, Aegon, AIG Japan, ING
    Nationwide
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm23%
    Computer Software Company15%
    Real Estate/Law Firm6%
    Government6%
    No Data Available
    Company Size
    REVIEWERS
    Midsize Enterprise20%
    Large Enterprise80%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise71%
    No Data Available
    Buyer's Guide
    CRM Customer Engagement Centers
    April 2024
    Download Free Report
    Find out what your peers are saying about Microsoft, Salesforce, Oracle and others in CRM Customer Engagement Centers. Updated: April 2024.
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    770,292 professionals have used our research since 2012.

    Pega CRM is ranked 7th in CRM Customer Engagement Centers with 10 reviews while Pitney Bowes Portrait is ranked 15th in Data Mining. Pega CRM is rated 8.0, while Pitney Bowes Portrait is rated 0.0. The top reviewer of Pega CRM writes "Case management feature is valuable but the pricing is expensive". On the other hand, the top reviewer of Pitney Bowes Portrait writes "First Look – Pitney Bowes Software update". Pega CRM is most compared with Pega Robotic Process Automation, Microsoft Dynamics CRM, Siebel CRM, Genesys Cloud CX and HubSpot CRM, whereas Pitney Bowes Portrait is most compared with .

    We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.