We performed a comparison between Perfecto and SmartBear TestComplete based on real PeerSpot user reviews.
Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In terms of Perfecto's ability to perform cross-platform testing, I would rate it a ten out of ten."
"We are able to offer a quality product that has been tested fully, which improves our customer satisfaction. That is a good thing. It has also reduced our IT infrastructure cost. We don't have to spend a lot on setting up infrastructure, which becomes redundant or obsolete very soon. It helps in offsetting that cost."
"The reporting feature is really tough to find in some of the other products that are competitors. Having your CITB type dashboard, where we can see the test results and see recordings of each test that passed or failed, is probably one of the distinguishing aspects of Perfecto."
"In terms of cross-platform testing, they offer all of it, every device available in the market. It covers real scenarios that mimic production so that we don't miss out on any devices that our clients might be using to run the applications we develop. It's been great and very helpful."
"There are a whole bunch of things that I like about the solution, but I really love the interaction it has with mobile devices, the testing capabilities, as well as reporting capabilities that we get from the application. The reports are very detailed."
"It creates a faster production cycle and is quick to market. Things get deployed earlier because the testing happens on time. We can do a lot of panelization, so a lot of test phases can happen in a panel. People don't have to wait for a device to come to them. They can access multiple devices at the same time and do testing at the same time."
"Their team is really great to work with. They're very flexible, and they always show care. They prioritize our work, our company, and our working relationship. I appreciate the ad hoc sessions that they schedule to provide help with troubleshooting, provide the information that we're looking for, or do a demo of a new feature that they have. They're always willing and very quick to get that scheduled for us. I appreciate that a lot."
"One of the good things about Perfecto is the scalability that it provides."
"It is very easy to maintain tests with this tool. It covers all necessary items in the test plan. The most painful item in testing is maintenance. When changes occur, the tests should be maintained."
"The most valuable feature is the integration with Azure DevOps."
"Test items, project variables helps in managing automation suite and scheduling execution."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
"The most valuable feature of this solution is regression testing tools."
"The most valuable feature of this solution is its ability to integrate with Azure DevOps for continuous integration and deployment."
"TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications."
"There was a discussion about having the capability to export the test results to a certain tool that we use in our project. If that were added it would be great not having to manually take screenshots, put them in a document, and share them on the different test management tools."
"The monitoring features, in particular network traffic monitoring, could be improved."
"There could be some improvements done on the interface. At times, there has been a bit of a struggle when finding things on the interface. A UI revamp would be a better option in future. That UI hasn't changed much in a long time, so I think they could just make it a bit better so that people could find stuff easily and intuitively."
"One improvement would be speed of execution. If it is an iOS native app, we have noticed that the speed is a bit slower. Perfecto might need to make some improvements in this area."
"It would be nice if there were some kind of AI to compile a list of available devices. Currently, we have to look at the web interface to see the available devices, but the pipelines can't do it on their own there. We always need to do this manually, so it would be better if this feature were automated."
"Going by the dashboard or analytics capabilities that Perfecto or Perforce is looking to offer in its roadmap, it will certainly help if they also cater to executing and enabling decision-making, rather than just focusing on standard testing metrics such as execution, efficiency, and defect rate. These are good metrics, but they don't necessarily enable decision-making for SLTs. Any improvements in the dashboards and reporting tools should focus on metrics or SLAs that can help with decision-making."
"We have had some issues with performance, which is something that should be improved."
"Previously, we used the cradle. Every time the mobile was blocking it, we would have to ask Perfecto to provide another one. That took a lot of time away from us."
"Right now, the product only supports Windows."
"What is currently missing from this solution is better support for mobile testing."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"Right now, when you buy the solution, you need to pay for one solution. You receive one set up and you install it and it's just in that one machine. It would be ideal if they could offer one subscription where you can connect to different machines with a group subscription."
"The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools."
"Increased performance with less memory and CPU usage."
"To bring it up to a 10, I would be looking for the addition of some key functional API testing."
"In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical."
Perfecto is ranked 3rd in Functional Testing Tools with 23 reviews while SmartBear TestComplete is ranked 10th in Functional Testing Tools with 70 reviews. Perfecto is rated 8.4, while SmartBear TestComplete is rated 7.6. The top reviewer of Perfecto writes "Its reporting allows us to have a clear view regarding what tests have been executed". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". Perfecto is most compared with BrowserStack, Sauce Labs, Appium and AWS Device Farm, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish. See our Perfecto vs. SmartBear TestComplete report.
See our list of best Functional Testing Tools vendors and best Test Automation Tools vendors.
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