We performed a comparison between Netgate pfSense and WatchGuard XTM [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Netgate, Fortinet, OPNsense and others in Firewalls."Some of the key features of the solution is that it has good reporting, you can receive many details from the connection, for example, clients and website information."
"The features that I have found most valuable are that it is good to use, and most importantly, the pricing. The customer especially likes the discount when they trade up or something like that."
"The most valuable features of Fortinet FortiGate are the ease of use and the UI. It has always provided me with what I needed. I have no need for additional costs that other solutions have, such as Sophos."
"Whenever we raise a complaint with FortiGate, their response and resolution times are minimal."
"LinkGreat firewall capabilities"
"The initial installation is very straightforward."
"It performs very well."
"The SD-WAN is the most valuable feature."
"A free firewall that is a good network security appliance."
"At our peak time, we have reached more than 5,000 concurrent connections."
"Creation of certificates and the facility to administer services are valuable features."
"What I found most valuable is the cost of the platform, the flexibility of the platform, and the fact that the ongoing fees are not there as they are with the competitor. Some people may think you're taking a risk with using Opensource. I think it just provides the end user, specifically for us small, medium business providers of services, the flexibility we need at the right cost to provide them a higher end, almost enterprise type service."
"The solution is very robust."
"Good basic firewall features."
"The solution is very easy to use and configure."
"The product’s documentation is good."
"There is a site-to-site VPN configuration between others people."
"After installing the product, we achieved awareness of our data protection needs and email misuse."
"It configures in all-in-one place."
"Monitoring of network activity is included in the box."
"It is stable and does not require you to reboot all the time."
"We have used technical support for WatchGuard many times and overall, we are satisfied with it. They are always listening and there is a good reaction time to our findings. When there are issues, they really try to resolve them."
"I like the hostwatch because I can see what traffic uses the most bandwidth and I can block that site."
"They have a reporting system which can store data over a very long period of time. Not many other firewall vendors provide a reporting system, but if they do, like Fortinet does, then you've got buy that as an additional product and that can be more than twice as expensive as the initial investment in the firewall. And without reporting over a long-term period, you're just about wasting your time."
"We would like to see better pricing."
"They can do more tests before they release new versions because I would like to be more assured. We had some experiences where they release something new and great, but some of the old features are disabled or they don't work well, which impacts the product satisfaction. The manufacturer should be able to prove that everything works or not only that it might work. This is applicable to most of the other services, software, and hardware companies. They all should work on this. We cannot trust every new release, such as a beta release, on the first day. We wait for some comments on the forums and from other companies that we know. We always wait a few weeks before we use the updated version. They should also extend the VPN client application, especially for Linux versions. Currently, it has an application for Linux devices, but it doesn't work the way we want to connect to the VPN. They use only the old connection, not the new one. They have VPN client applications for Windows and Mac, but they can add more useful features to better manage the devices and monitor the current health of each device. Such features would be helpful for our company."
"The solution is very expensive."
"I don't like that anything more than very basic reporting is not included."
"Fortinet FortiGate could improve by having a frequent ask questions(FAQ) area for people to receive quick answers to popular questions. Additionally, it would be beneficial to have an SMS notification feature. For example, if you cannot access your email you could receive an SMS message."
"I would like to see improvements with the antivirus and IPS as they are not working properly all the time."
"WAN load-balancing could be a lot better at detecting when a link is poor or inconsistent, and not just flat out dead."
"FortiGate should have a better way of detecting and managing the system memory because otherwise if the memory is too low, a system restart is required."
"pfSense is not user-friendly. I hope to have something to make the interfaces more user-friendly."
"Lacks instructional videos."
"We are at the moment looking to use it as a proxy service so that we can limit what websites people go and view and that sort of thing. That's an area I've struggled with a little bit at the moment and it could be a bit easier to set up."
"The solution could always work at being more secure. It's a good idea to continue to work on security features and capabilities in order to ensure they can keep clients safe."
"I tried pfSense, and it has a big issue with file system consistency, and this is what drove me to OPNsense. The file system stability is quite a big issue for us. We have a lot of outages related to power issues, and OPNsense is much more stable on this side."
"Netgate pfSense needs to improve the configuration for a VPN."
"pfSense has some limitations in detecting site sessions. We want to control internet usage based on sites and their content, and pfSense doesn't perform this function."
"It would be great to add more to security."
"Sometimes we have had issues with stability of the product."
"One huge issue with WatchGuard XTM is that I'm not getting reports in a readable format. Readable means, I don't want Excel online. We repeat auditing when we trigger the report or setup calendar. That functionality is what we are looking for from WatchGuard XTM here."
"The VPN errors are not helpful when troubleshooting."
"The setting policies need improvement. It needs an easier way to do static NAT and check on what policy is being used for that specific traffic."
"I would like them to improve the product's overall protections. This would be good for all product users."
"The initial setup is neither simple nor complex. If you know the base in networking and how the firewall works, you will be able to figure it out."
"Syslog (Dimension) is focused on presentation, but needs more focus on utility like SonicWall syslog (GMS/Analyzer)."
"WatchGuard doesn't have a product that allows them to get into the data center. And that's just because there is no hardware to do the job. The software could do it, but there's no hardware that allows that to happen at the moment. So it doesn't scale as well as some other products, that's for sure."
Earn 20 points
Netgate pfSense is ranked 1st in Firewalls with 128 reviews while WatchGuard XTM [EOL] doesn't meet the minimum requirements to be ranked in Firewalls. Netgate pfSense is rated 8.6, while WatchGuard XTM [EOL] is rated 8.0. The top reviewer of Netgate pfSense writes "User-friendly, easy to manage the firewall, rule-wise and interface-wise". On the other hand, the top reviewer of WatchGuard XTM [EOL] writes "The multi-layer security of the products are the primary reason we use these appliances, however, the gateway wireless functionality for managing access points leaves much to be desired". Netgate pfSense is most compared with OPNsense, Sophos XG, Sophos UTM, KerioControl and Cisco Secure Firewall, whereas WatchGuard XTM [EOL] is most compared with .
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