We performed a comparison between Netgate pfSense and WatchGuard XTM [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Netgate, Fortinet, OPNsense and others in Firewalls."The base firewall features are quite valuable to us."
"The pricing is excellent. It's much less expensive than Cisco."
"FortiGate's web and URL filtering are unlike any other firewall I've used. The functionality of URL filtering in those solutions is problematic because everything is encrypted, and firewalls can't break that encryption protocol. Fortinet has an SSL proxy, so the encryption is done before the packet ever leaves the FortiGate. The URL filter is definitely one of the most helpful features."
"Its administrative panel is very intuitive and simple. It is simpler than the other solutions that we had. As an administrator, we are always looking for the easiest solution to manage network policies. We are able to filter everything on our network and also use the VPN feature, which is important these days when people are working remotely during COVID."
"Whenever we raise a complaint with FortiGate, their response and resolution times are minimal."
"The integration with Active Directory is one of the good features. Most of the customers are now looking for the Single Sign-on feature. So, being able to integrate Active Directory with the firewall is useful. It is also easy."
"The signature database and zero-day detection are Fortinet FortiGate's most valuable features."
"We use a southern institution that's audited for IT security and the reporting that automatically comes off the unit makes it much easier to meet compliance standards and makes it easier as far as the amount of time that has to be spent to compile that information. If you get your reporting set up correctly when you initially set it up, you just select the one you want and hit print. The auditing trail on it is the best feature."
"The classic features such as content inspection, content protection, and the application-level firewall, are the most important."
"The most valuable features of pfSense are the reports, monitoring, filtration, and blocking incoming and outgoing traffic."
"The initial setup is easy."
"What I found most valuable is the cost of the platform, the flexibility of the platform, and the fact that the ongoing fees are not there as they are with the competitor. Some people may think you're taking a risk with using Opensource. I think it just provides the end user, specifically for us small, medium business providers of services, the flexibility we need at the right cost to provide them a higher end, almost enterprise type service."
"I mostly like all of it. Whatever we use is valuable."
"The solution is very easy to use and has a very nice GUI."
"Easy to deploy and easy to use."
"The tools' most valuable feature is load balancing."
"WatchGuard XTM is fairly basic. We use it as the perimeter firewall. The main point is to protect from attack software and hacking."
"We have used technical support for WatchGuard many times and overall, we are satisfied with it. They are always listening and there is a good reaction time to our findings. When there are issues, they really try to resolve them."
"After installing the product, we achieved awareness of our data protection needs and email misuse."
"There is a site-to-site VPN configuration between others people."
"They have a reporting system which can store data over a very long period of time. Not many other firewall vendors provide a reporting system, but if they do, like Fortinet does, then you've got buy that as an additional product and that can be more than twice as expensive as the initial investment in the firewall. And without reporting over a long-term period, you're just about wasting your time."
"It configures in all-in-one place."
"It is stable and does not require you to reboot all the time."
"Reputation Enabled Defense indicates that some websites are so infested that it's not even worth visiting them, and therefore saving the bandwidth of going through the detection process."
"Fortinet needs to overhaul its documentation."
"It could use more templates for third-party site-to-site VPN setups other than FortiGate and Cisco."
"The solution's framework needs to be frequently updated in order to have a stable solution."
"They can do more tests before they release new versions because I would like to be more assured. We had some experiences where they release something new and great, but some of the old features are disabled or they don't work well, which impacts the product satisfaction. The manufacturer should be able to prove that everything works or not only that it might work. This is applicable to most of the other services, software, and hardware companies. They all should work on this. We cannot trust every new release, such as a beta release, on the first day. We wait for some comments on the forums and from other companies that we know. We always wait a few weeks before we use the updated version. They should also extend the VPN client application, especially for Linux versions. Currently, it has an application for Linux devices, but it doesn't work the way we want to connect to the VPN. They use only the old connection, not the new one. They have VPN client applications for Windows and Mac, but they can add more useful features to better manage the devices and monitor the current health of each device. Such features would be helpful for our company."
"Technical support could be better. You don't always get the level of help you need right away."
"The security of Fortinet FortiGate could improve."
"The Wi-Fi controller needs a lot of improvement."
"We were not able to build a full-mesh VPN; however, I am not sure if this was the fault of Fortinet FortiGate."
"One concern I have with Netgate pfSense is related to packet filtering. Specifically, issues can arise with certain functionalities like GP, and, at times, there may be bugs."
"The access control aspect of the product could be improved."
"I would like to see different graphs available in the reporting."
"I tried pfSense, and it has a big issue with file system consistency, and this is what drove me to OPNsense. The file system stability is quite a big issue for us. We have a lot of outages related to power issues, and OPNsense is much more stable on this side."
"Also, simplifying the rules for the GeoIP. Making it simpler to understand would be an improvement."
"There are some bias issues and some intrusions in our network that have to be addressed. So, we're thinking of changing this firewall to something like a professional hardware-enabled firewall."
"It requires more attention to provide a better alternative for open source to small government or educational institutions with reduced budgets in terms of technology."
"Improve analysis of logs and dashboards (control panel) with improved alert functionality."
"The initial setup is neither simple nor complex. If you know the base in networking and how the firewall works, you will be able to figure it out."
"I would like them to improve the product's overall protections. This would be good for all product users."
"Sometimes we have had issues with stability of the product."
"WatchGuard doesn't have a product that allows them to get into the data center. And that's just because there is no hardware to do the job. The software could do it, but there's no hardware that allows that to happen at the moment. So it doesn't scale as well as some other products, that's for sure."
"The setting policies need improvement. It needs an easier way to do static NAT and check on what policy is being used for that specific traffic."
"One huge issue with WatchGuard XTM is that I'm not getting reports in a readable format. Readable means, I don't want Excel online. We repeat auditing when we trigger the report or setup calendar. That functionality is what we are looking for from WatchGuard XTM here."
"The VPN errors are not helpful when troubleshooting."
"Syslog (Dimension) is focused on presentation, but needs more focus on utility like SonicWall syslog (GMS/Analyzer)."
Earn 20 points
Netgate pfSense is ranked 1st in Firewalls with 128 reviews while WatchGuard XTM [EOL] doesn't meet the minimum requirements to be ranked in Firewalls. Netgate pfSense is rated 8.6, while WatchGuard XTM [EOL] is rated 8.0. The top reviewer of Netgate pfSense writes "User-friendly, easy to manage the firewall, rule-wise and interface-wise". On the other hand, the top reviewer of WatchGuard XTM [EOL] writes "The multi-layer security of the products are the primary reason we use these appliances, however, the gateway wireless functionality for managing access points leaves much to be desired". Netgate pfSense is most compared with OPNsense, Sophos XG, Sophos UTM, KerioControl and Cisco Secure Firewall, whereas WatchGuard XTM [EOL] is most compared with .
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