We performed a comparison between Planview ProjectPlace and Smartsheet based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most useful features of Planview are its integration with resource management and the ability to commit and reserve various resources."
"The overall user interface is fantastic. It has been very easy to learn and use. Any non-technical person with some initial training can work on it from day one, which is very good. The learning material is very good and easy to learn. There is no need to spend additional money on the training."
"It is a complete solution. It is very useful for the management of our internal processes."
"I love the collaborative nature just from my role to help. I'm a strategist. I help manage those large strategic projects. Implementation is one significant piece of my role, but I love the collaboration that can exist within the tool."
"Clarizen's slide publisher is one of my favorite features."
"The workspace ease, navigation, and portfolios are the most valuable aspects of this solution. I just got access to the portfolios from my upper management, so I'm able to look at our specific SRE portfolio to see what's a priority, look at how many hours we've tracked, and things like that. I'm not so much included in the budgeting but it's important to see what projects are higher priority and so forth."
"Right from the initial steps, we found this product easy to use."
"Projectplace has excellent collaboration features, including some nice kanban boards. We use DocuSign, and Planview just integrated it into Projectplace, so that was helpful. And I like the fact that it links to Enterprise One, the other Planview tool that we use to manage our capital portfolio."
"The solution is straightforward. Whenever a requirement arises, we create three things in Smartsheet: a project plan, a dashboard, and internal documents. It is done through the form and Smartsheet's automation services. This process shortens the time to market from seven days to less than 12 hours."
"The most valuable feature of Smartsheet is its intuitiveness, ease of use, and overall simplicity."
"The product is easy to use."
"Their support is awesome. We are on an enterprise plan and there is a customer success at Smartsheet and anyone from our licensed users can just send an email to them and they respond as soon as possible."
"The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that these dashboards can be shared with our clients without a license."
"I like that Smartsheet integrates Excel with a cloud-based project management software."
"What I found most valuable in Smartsheet is its project customization feature. It's a great solution because you can add in your own WBS. You can see it in Jira style, Kanban, and you can even do Agile and Waterfall. Another feature that's valuable in the solution is when you have those connections, you have that API, you have a sandbox, and you can make a solution, it's a tremendous product because you can pull data."
"The ability to build a quick dashboard and give management insight into the progress of the project itself is probably one of the most beneficial pieces."
"An area of improvement is customer support and services. Sometimes, the issue reported is not resolved within a specific timeframe, and the technical consultants who are approached for the requirement finalization can be better in terms of understanding the requirements. Sometimes, there is a gap in understanding the requirements. Other than that, the solution is fine."
"We'd like to see a heartier connection between Projectplace and Enterprise One. We know that's on their roadmap, but they haven't gotten there yet. Planview could also make better use of Projectplace's template capability."
"They should also improve the interface. There are other competitors like Microsoft Project for the web, Wrike, Team Gantt who have a way better, modern user interface."
"In terms of what could be improved in Planview Projectplace, it would depend on the purpose, because if you talk about resource planning, from my perspective, it's not the best tool. It would also depend on the company itself, for example, I've been working with another company and Planview Projectplace was needed more for workload and resource planning purposes, and I don't think the solution covered those purposes well. Its resource planning and workload functions need improvement."
"The reporting end of it needs improvement. There should be more reporting, more data at your fingertips. It should be easier and a little more user-friendly. I know there is some there, but it's just how do you get more meat on the bones, if you will, of what's available."
"It needs some improvement in the project planning reports, ad hoc reports, and some big file transfers are a challenge. If you were going to transfer some 10 MB or 12 MB document with your team members, then it might have some problems in uploading and sharing those files. The overall dashboard view needs some advancement in its visualizations and uploading a large file size is a challenge."
"It is not easy. The deployment of the application and its functionalities are not easy. It is a complex process to create accounts, names, and catalogs."
"The time reporting is an excellent feature that they can show from an individual. The only problem I see is the description field. You can't increase that field, like to pull the column and widen the column that I've seen. I'm not seeing anywhere you could do that. Because you may have some of these cards that start with the same name and you only have so much real estate. There should be a way to adjust those columns somewhat so you can look at the description or hover over it and it tells you what the description is."
"If there was some way to store more complex files in the system, or if there was a back-end structure where you could store files, that would be ideal."
"They should improve the solution's integration with API."
"An area for improvement in Smartsheet is that if you're in the government or you're a regulated customer, you're not allowed to use APIs due to internal restrictions, so there are specific things that you cannot connect to it. Another area for improvement in the solution is that because there's a capacity of how many records you can have, and there's a capacity of how many functions you can apply, Smartsheet has set up their system where they can force people into purchasing a $20,000 additional module that is called Control Center, that will create documents for them on the fly, so they don't use so many functions and automation. Smartsheet also needs to improve on training, because the training that is out there is very little. The solution requires a steeper learning curve. You have to do your own training and you have to work on your own solution."
"Smartsheet could improve by having seamless integration with Azure Board."
"It already has a really powerful Export to Excel feature, but it can have an Excel add-on. The way to set up single sign-on wasn't too easy in the beginning, and it was hard to get hold of customer service. They should make it easier to set up SSO. Smartsheet's customer service also definitely needs to be improved."
"The integration with Microsoft products should be improved."
"I think that the mobile interface needs to be improved. If you cannot access it through your laptop, I'd prefer to have that option on the mobile, but I don't think that it's user-friendly and easy to navigate."
"It would be beneficial to enhance user-friendliness and make it less complex while maintaining its overall excellence as a product."
Planview ProjectPlace is ranked 16th in Project Management Software with 11 reviews while Smartsheet is ranked 4th in Project Management Software with 34 reviews. Planview ProjectPlace is rated 8.4, while Smartsheet is rated 8.2. The top reviewer of Planview ProjectPlace writes "You can access the solution anywhere from any part of the world". On the other hand, the top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". Planview ProjectPlace is most compared with Microsoft Project, Planview Portfolios, Planview PPM Pro, Asana and Jira, whereas Smartsheet is most compared with Microsoft Project, ServiceNow Strategic Portfolio Management, Spreadsheet.com, Adobe Workfront and Planisware. See our Planview ProjectPlace vs. Smartsheet report.
See our list of best Project Management Software vendors and best Project Portfolio Management vendors.
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