We performed a comparison between Prisma SD-WAN and VMware SD-WAN based on real PeerSpot user reviews.
Find out in this report how the two Software Defined WAN (SD-WAN) Solutions solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"Prisma SD-WAN is intuitive. We have a better idea of the different tools we can use and jump between the menus quickly."
"From the main controller, we can administer the customer's devices, QoS, network, and traffic. We can monitor it and we can change and create policies as well as upgrade the software. We can totally control a customer's network from one site, the Prisma SD-WAN portal."
"I like the link monitoring and analytics. These are the features that set Prisma apart from other products. Prisma works well with large, complex networks. One of my clients is a top bank in the United States, and Prisma has performed well for that customer."
"Prisma's analytics provide a lot of valuable data. I like the internet health chart that shows latency, dropped packets, MOS for data quality, etc. It also runs a continuous speed test in the background. I've used it multiple times to troubleshoot internet connections when the service provider has attempted to claim nothing is wrong with the circuit. It gives me data to send them showing we're not getting the speed we should, or there is constant packet loss."
"If the MPLS goes down, there is a really smooth transition for a branch site to take traffic over the Internet. It will advertise the routes of that site in a jiffy."
"When it comes to supporting large, complex, network architectures, it's a very simple architecture. The main component is the fabric. It's very easy to troubleshoot if there is an issue happening in the underlying network."
"It is flexible to use the internet connection via local breakouts without going to data centers."
"Prisma supports all of the applications we're currently using."
"Some of the best features are the SD-WAN platform for VMware and the NSX network virtualization."
"VMware is the only SD-WAN solution that integrates with Azure Virtual WAN."
"They have a lot of built-ins. There are so many applications defined inside the solution. It makes it so that we don't have to create some policies. Each and every application is already defined in it."
"In my experience, the setup process has been fairly straightforward."
"They make use of a combination of different internet lines, which improves quality."
"Feature-wise, VMware SD-WAN is a really strong cloud web security product."
"The most valuable feature of VMware SD-WAN is the virtualization platform. You can use the software on any hardware. Additionally, the solution is easy to use."
"The most valuable features of VMware SD-WAN are the overall capabilities and ease of use."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"There are two parallel things that we want Palo Alto to work on. First, customers want a unified appliance that does the work of all firewalls in addition to SD-WAN. Second, the cloud presence should be completely automated. If I purchase the SASE architecture, I shouldn't worry about deployments in Prisma Access or on Prisma SD-WAN. It should be deployed in one go."
"Customer support is our biggest pain point. The quality of support has gone down a little since we initially deployed this product. I don't know if this is due to turnover at Palo Alto or a lack of training. It is now taking one or two days to get an initial response that says, "Hey, we've looked into this, can you pull this data for us?" In the past, we'd immediately get a response."
"Prisma SD-WAN's technical support should be improved."
"The only con is the pricing because it's more premium."
"We are incorporating their zone-based firewalls. Prisma SD-WAN has limited documentation on how it manipulates traffic, e.g., how it is interacting with TCP and UDP. We recently had some traffic that was black holing. We literally had to do packet captures to see that the new zone-based firewall, which runs on top of Prisma SD-WAN, was causing issues."
"I would also like to see improvement in the product training for customers. Palo Alto has not initiated very much training but they have to do so because this is a new product. If you have experience in a legacy environment, and you are moving to Prisma SD-WAN, you don't have a training framework. That is one of the disadvantages."
"Sometimes, during the product's initial setup phase, bypass pair or couple ports don't come up normally, and it requires an hour and a half to troubleshoot to reset the box from Prisma SD-WAN to factory default."
"Prisma could be a little cheaper."
"There might be potential enhancements in better integration with other platforms, increased stability, and heightened security."
"It needs better security."
"In an upcoming release, the solution can be more functional and have additional features."
"If you don't have an Internet connection, you can’t control it."
"Some of the service providers that use VeloCloud as their SD-WAN should be enabled to have better global visibility."
"VMware SD-WAN could improve if the hardware could integrate the interface using ICP. Additionally, if VMware SD-WAN is used with SSE providers that use tunnels there are some issues prioritizing traffic because it cannot decrypt."
"Reports could be simplified."
"The initial setup of VMware SD-WAN was simple. However, it took six days to complete."
Prisma SD-WAN is ranked 7th in Software Defined WAN (SD-WAN) Solutions with 11 reviews while VMware SD-WAN is ranked 4th in Software Defined WAN (SD-WAN) Solutions with 50 reviews. Prisma SD-WAN is rated 8.6, while VMware SD-WAN is rated 8.2. The top reviewer of Prisma SD-WAN writes "A stable tool that offers a good uptime and ensures a return on investment". On the other hand, the top reviewer of VMware SD-WAN writes "To fully utilize cloud vendors' hardware networking, Microsoft and VMware support everything". Prisma SD-WAN is most compared with Prisma Access by Palo Alto Networks, Cisco SD-WAN, Meraki SD-WAN, Fortinet FortiGate and Cato SASE Cloud Platform, whereas VMware SD-WAN is most compared with Cisco SD-WAN, Fortinet FortiGate, Meraki SD-WAN, Cato SASE Cloud Platform and BigLeaf. See our Prisma SD-WAN vs. VMware SD-WAN report.
See our list of best Software Defined WAN (SD-WAN) Solutions vendors, best WAN Edge vendors, and best Secure Access Service Edge (SASE) vendors.
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