We performed a comparison between PRTG Network Monitor and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The remote probes are very useful. They allow us to provide a reference across different areas in the network. In trying to localize issues, that's very useful."
"The most valuable feature of this solution is being able to see things graphically."
"I found PRTG Network Monitor very useful for troubleshooting and monitoring the utilization of either the network or server."
"Stable and scalable network monitoring tool. Installation is simple and straightforward."
"One of its valuable features is the fact that it handles multiple operating systems... And I like the fact that it tells me when things are about to fall over, which means I can preempt it and not have to wake up at three in the morning to fix it."
"We have asked questions of their technical support and they have a very good response time."
"The most valuable features of PRTG Network Monitor are bandwidth utilization, user-friendliness, all past report simple retrievals, and timeout features. Additionally, if the solution does go down it is simple to bring it back."
"The most valuable feature of PRTG Network Monitor is its ease of use."
"It is stable."
"WhatsUp Gold is very easy to deploy."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The solution effectively monitors network devices and servers."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"It handles the basics of monitoring."
"The documentation is very good."
"The threshold alerting is the most valuable feature."
"The Wi-Fi side needs improvement."
"PRTG Network Monitor could improve by having a feature to allow uploading of preset standard network switch configurations and the ability to monitor the SLA configuration, such as uptime for the switches or internet connectivity. This would be very useful."
"Once you start going above 5000 sensors, things do start to get a bit shaky. There are some best practice out there that you will need to adopt and be aware of."
"The inventory of the device should be improved."
"If PRTG could help me see the bandwidth for each host I have on my network, either for a wireless or a wired network, that would be very helpful."
"While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass. At the moment, you can only see certain portions of information. You have to scroll through to make it more granular. We want them to develop the desktop app to be more user-friendly."
"PRTG Network Monitor can improve by having better integration with devices."
"PRTG Network Monitor needs to show bandwidth utilization in proper graphs. It isn't easy to learn."
"The remote probes seem to be a little bit buggy at times. They just stop working or they say they can't communicate. What we tend to do to is install the remote app onto the servers that we use. That seems to clear it up."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"Regional product team support is not very good."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"The interface needs some work."
PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews while WhatsUp Gold is ranked 40th in Network Monitoring Software with 22 reviews. PRTG Network Monitor is rated 8.2, while WhatsUp Gold is rated 7.8. The top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and Datto Remote Monitoring and Management, whereas WhatsUp Gold is most compared with SolarWinds NPM, Zabbix, Grafana, Nagios XI and ManageEngine OpManager. See our PRTG Network Monitor vs. WhatsUp Gold report.
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