We performed a comparison between Rackspace Cloud [EOL] and Salesforce Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Oracle and others in PaaS Clouds."There is easy integration with multiple providers and third-party services."
"The most valuable feature for us is the support, which is really efficient."
"Image backup is a valuable feature. Even though this is a common feature, it is very helpful for us."
"The solution has plenty of features that are useful."
"It is very user-friendly, and intuitive, it will lead you and take you to the next steps."
"Features they are integrating to the other services."
"The keyword search helps me in finding stuff quickly. So, I don't have to click around a lot."
"The most valuable feature is ease of use."
"The product is pretty responsive."
"The queue management of the solution is its most valuable aspect."
"One can do almost everything using Salesforce's OOTB functionality without much investment."
"It would be nice to have more built-in suites compared to others. It would enable easier integration."
"It doesn't offer Elastic IP like AWS. And also we can't configure our server based on region."
"The interface could be more user-friendly and offer more customization."
"I think that Salesforce can improve lead management when it comes to B2C. I would like to have more features specifically related to the B2C segment. The current process where you create a lead that's in the B2C segment and it creates an account makes no sense."
"I have found it takes an exceedingly long time to put opportunities or clients in the system. If I have an opportunity that I need to put in the system it could take approximately 10 minutes. This is a lot of time when you have multiple opportunities to put in. There are other tasks to do that are required by supervisors, such as forecasts. What I have done to save time is I did not input as much detail as I could have because I knew it was going to take me an hour to get five leads in."
"The initial setup is rather complex."
"Technical support could be a bit faster."
"Salesforce Platform operates as a cloud system, and within our organization, numerous internal systems handle data processing. While real-time data retrieval is feasible through services, achieving real-time communication poses some challenges."
"It could be maybe a bit more user-intuitive."
"Salesforce is incredibly slow. It was difficult to run live sales calls and leveraging Salesforce at the same time."
Earn 20 points
Rackspace Cloud [EOL] doesn't meet the minimum requirements to be ranked in PaaS Clouds while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. Rackspace Cloud [EOL] is rated 8.6, while Salesforce Platform is rated 8.2. The top reviewer of Rackspace Cloud [EOL] writes "There is easy integration with multiple providers and third-party services". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Rackspace Cloud [EOL] is most compared with , whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow.
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