We performed a comparison between Rackspace Cloud [EOL] and Salesforce Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Oracle and others in PaaS Clouds."The most valuable feature for us is the support, which is really efficient."
"There is easy integration with multiple providers and third-party services."
"Image backup is a valuable feature. Even though this is a common feature, it is very helpful for us."
"The solution's stability is fine. There are no issues with Salesforce's stability."
"I like using the reports feature, but also the fact that we are able to have a smooth process when it comes to leads and opportunities."
"We haven't had any issues with stability so far."
"The solution provides a preferred method of backing up data."
"The solution scales extremely well."
"The most valuable aspect of the solution is the unit coordination between sales and marketing when it comes to lead management."
"It is very modular in approach. It is very light, and it can be used on various devices. It could be used on an Android phone or a laptop, which makes it good for the sales team on the road."
"When compared to Siebel, the Salesforce Platform is easier to use."
"It would be nice to have more built-in suites compared to others. It would enable easier integration."
"It doesn't offer Elastic IP like AWS. And also we can't configure our server based on region."
"Areas of improvement can be around Engagement of Customers feature and approvals of transactional records."
"Salesforce is a pretty cumbersome product. It's a product that you need to spend quite a bit of time customizing to your unique business model. Unless you have somebody in house that knows it really well, you're better off spending money with a consultant to get what you need."
"It could be maybe a bit more user-intuitive."
"This platform is indeed on the expensive side."
"The biggest challenge we had was the cost and the licensing."
"When it switched to lightning, it threw me for a loop. When they changed the look and feel, I had a hard time finding things and doing what I used to do."
"The reporting needs improvement and the dashboard could have more components added."
"The marketing automation needs improvement."
Earn 20 points
Rackspace Cloud [EOL] doesn't meet the minimum requirements to be ranked in PaaS Clouds while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. Rackspace Cloud [EOL] is rated 8.6, while Salesforce Platform is rated 8.2. The top reviewer of Rackspace Cloud [EOL] writes "There is easy integration with multiple providers and third-party services". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Rackspace Cloud [EOL] is most compared with , whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow.
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