We performed a comparison between RSA Authentication Manager and Symantec VIP Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the provision part. The mapping and the logging is also very good. In addition, the troubleshooting, from a console point of view, is easy for administration and on the provisioning and logging part."
"I have found RSA Authentication Manager to be scalable."
"It is a good solution for token identification."
"Easy setup, deployment, and integration in different infrastructures, including virtual ones."
"It is a stable solution. I would rate the stability a nine out of ten."
"It stands out as a comprehensive and adaptable solution that excels in both on-premises and cloud-based authentication, offers strong security with multi-layered authentication, and boasts a well-maintained product with reliable performance."
"The most valuable feature is the SecurID."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"It's a good tool. It's pretty straightforward."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"Cloud-based service and management."
"It offers more platform support, like Apple, Android, and Microsoft."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"It is easy to use."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"We found technical support was not very responsive to our requests for assistance."
"There is room for improvement in the RSA support."
"Perhaps parts of the the user interface should become more intuitive."
"Our major problem is the authentication via Microsoft, via Microsoft cloud systems. This is our major aim, to be a valued product for the future. The biggest problem is to work against cheap cloud systems. Cloud identification is our main problem at this time."
"We have encountered issue when trying to expand this particular solution for a large set of users across the country."
"We are not planning on using the solution in the future."
"Enhancing the user interface and expanding their marketing efforts in regions like Nigeria and West Africa could be beneficial."
"Geofencing needs improvement."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"It is challenging to use when installing a new version."
RSA Authentication Manager is ranked 13th in Authentication Systems with 10 reviews while Symantec VIP Access Manager is ranked 14th in Authentication Systems with 15 reviews. RSA Authentication Manager is rated 8.2, while Symantec VIP Access Manager is rated 8.4. The top reviewer of RSA Authentication Manager writes "A highly effective and versatile solution that excels in terms of security, integration, scalability, and customer support". On the other hand, the top reviewer of Symantec VIP Access Manager writes "With its mobile application, this tool offers a convenient and user-friendly experience to its users". RSA Authentication Manager is most compared with Cisco Duo, Microsoft Entra ID, RSA SecurID, Fortinet FortiAuthenticator and RSA Adaptive Authentication, whereas Symantec VIP Access Manager is most compared with Microsoft Entra ID, Check Point Remote Access VPN, Yubico YubiKey, Q-Bot and RSA SecurID. See our RSA Authentication Manager vs. Symantec VIP Access Manager report.
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