We performed a comparison between Salesforce Platform and SAP Cloud Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."They are already beginning to implement generative AI."
"The solution is very robust and easy to develop in."
"Marketing and Sales Lead, Forecasting, Campaign management."
"The most valuable features are quick customization, solid deployment processes, and excellent reliability."
"The solution has plenty of features that are useful."
"The reporting capabilities are pretty user-friendly."
"Salesforce's strongest feature is reporting especially. It's also a lot more usable than other platforms I've worked with. It has a great user experience, with the ability to filter and access information in real-time."
"Features they are integrating to the other services."
"The integration flows are the most valuable feature of this solution."
"The product improved our company's business operations since we got value out of it."
"The most valuable feature is the data synchronization, or the push and pull of the data."
"It’s easy to maintain, as everything is handled by SAP."
"Feature-wise, I like it since it allows you to integrate with multiple applications. There are available connectors that allow you to integrate."
"The ability to build custom applications on the BTP platform, reducing customization on the SAP HANA system and improving performance and management."
"The solution is very useful and interactive with a dashboard for viewing other interfaces."
"It’s great that we have the entire suite of SAP at our fingertips."
"Reporting could be better. Reporting is Excel-based, and it has sucked since the inception of the company. That's why I was excited about the fact of them bringing MuleSoft into the fold and Tableau."
"What could be improved in the Salesforce Platform is the price. The platform is too expensive. The implementation time for the platform is also longer than expected, so that's another area for improvement."
"The cost of data storage is an issue once the company grows."
"Salesforce Platform operates as a cloud system, and within our organization, numerous internal systems handle data processing. While real-time data retrieval is feasible through services, achieving real-time communication poses some challenges."
"An expensive solution requiring a lot of configuration."
"When we're documenting information such as notes, and so forth, if we were to go back to the same case all notes go missing."
"A company needs to carefully consider how they set up Salesforce in order to ensure it benefits them."
"When it switched to lightning, it threw me for a loop. When they changed the look and feel, I had a hard time finding things and doing what I used to do."
"In person, when the development happens, we were told that it's flexible and customizable. However, sometimes, it's challenging to customize."
"Usability is a challenge most of the time and not being able to get all of the information."
"What I would like to see improved is the learning curve."
"The solution requires more flexibility overall."
"I've observed a few bugs in SAP. One recent bug I found in Content Modifier is that when using a predefined header to call the current date, it prints the previous date. These are small bugs I found."
"I would like for it to have integration to GitHub."
"The current pricing model is credit-based. We would like to have more information about the usage of the existing applications."
"The product could be improved for consistent user interfaces."
Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews while SAP Cloud Platform is ranked 6th in PaaS Clouds with 38 reviews. Salesforce Platform is rated 8.2, while SAP Cloud Platform is rated 7.8. The top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". On the other hand, the top reviewer of SAP Cloud Platform writes "Provides seamless integration with CTI for streamlined data synchronization but complexity and challenges in migrating existing applications to the low-code model for custom application development". Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and OutSystems, whereas SAP Cloud Platform is most compared with Amazon AWS, Microsoft Azure, Google Cloud, Mule Anypoint Platform and Microsoft Azure Logic Apps. See our SAP Cloud Platform vs. Salesforce Platform report.
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We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
