We compared Zabbix and ScienceLogic across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Zabbix is highly regarded for its user-friendly interface, scalability, and reliable performance. It provides customizable dashboards, trigger dependencies, SNMP monitoring, and problem tracking. ScienceLogic is highly regarded for its serverless and agent connectivity, versatile graphs and personalized dashboards, AIOps and event management capabilities, as well as its AI and machine learning features.
Room for Improvement: Zabbix could reduce false positives and improve integration, cloud monitoring, and reporting. ScienceLogic can enhance its documentation, Power Packs, notification features, and automation options.
Service and Support: Users had mixed opinions about Zabbix customer service. Some found it helpful, while others feel it needs improvement. Customers generally rely on online documentation and community forums for assistance. ScienceLogic's customer service is generally considered responsive and professional. However, a few users reported delayed response times and support engineers with limited expertise.
Ease of Deployment: The complexity of Zabbix's initial setup varies, and it may require an experienced group of administrators and engineers. ScienceLogic's initial setup is described as simple and efficient. The deployment process can be completed within a few hours or a couple of weeks.
Pricing: Zabbix is a free, open-source solution, but users can purchase support services and additional features. Opinions on the price of ScienceLogic were mixed. Pricing is determined by the number of network devices or endpoints, and there are no hidden charges.
ROI: Users say that Zabbix provides a cost-effective solution. ScienceLogic improves troubleshooting and minimizes network outages.
Comparison Results: Zabbix is a highly customizable open-source solution with a wide range of monitoring capabilities, including the ability to monitor virtual machines and databases. However, Zabbix’s setup can be complex and may require technical expertise. ScienceLogic is praised for its serverless and agent connectivity, effortless setup, and customized dashboards. However, it lacks detailed documentation and automation options.
"We can manage the entire system across the network and troubleshoot the pain points."
"It is simple."
"The solution provides good infra-monitoring features."
"When it comes to features, the power pack is the most valuable."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"Dynamic Component Mapping is key and unique."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"The tool is quite easy to deploy, and it offers very good support."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"I'm supervising all the IT departments, and Zabbix seems quite good for them. It provides graphics and information in real time. We get alerts about crashes on the system, enabling us to quickly repair issues. We can easily find devices with problems."
"Zabbix is quite stable once it is set up. We haven't had any post-setup issues."
"I have found that the reporting feature in Zabbix is most valuable. Additionally, the solution has given us bandwidth options, we are able to see where problems are. For example, we noticed a problem that occurred because of a bad interface going in the wireless VLAN."
"The solution allows you to configure and customize how you want to collect information from servers or other systems."
"The overall functionality of Zabbix is very good. The monitoring of bank applications that Zabbix provides is great. The information is displayed on a dashboard that is easily viewed."
"Zabbix is a cost-effective solution. We're a small organization with a few dozen devices to monitor, and it was available for free. We can see what we need. We haven't done an in-depth analysis on it, but we're currently okay with the product."
"The initial setup was not complex."
"During my testing, the features that I like the most are that it can be integrated with my system, and it provides me with reports of all of my servers."
"The Wi-Fi side needs improvement."
"It was challenging onboarding users."
"I would like to see out-of-the-box standard dashboards for common services."
"Admins do not have direct access to the reporting."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"There are often bugs in new releases."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"They should add CLI command modes and scripts for high performance."
"Sometimes, the documentation is a little bit written in Estonia – a country in Europe. The language barrier and translation to English can sometimes make it difficult to understand what they're trying to get at. It's just a language thing."
"The solution needs to add features for finding loopholes or problems and their root causes."
"It would be helpful if they translated the documentation to Cyrillic languages."
"The integration of the product is not so easy, especially when it comes to the application database."
"I would like for this solution to be more cloud-friendly."
"The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have."
"The GUI could be more intuitive. Also, we'd like streaming telemetry. Zabbix might have this feature, but I haven't seen it yet. It took us a long time to get started because the documentation isn't very descriptive. We had to go through various sources like YouTube and forums to get this solution working."
"The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."
ScienceLogic is ranked 12th in Cloud Monitoring Software with 42 reviews while Zabbix is ranked 2nd in Cloud Monitoring Software with 98 reviews. ScienceLogic is rated 8.6, while Zabbix is rated 8.2. The top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Splunk Enterprise Security, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our ScienceLogic vs. Zabbix report.
See our list of best Server Monitoring vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
