We performed a comparison between SECDO Platform and VMware Carbon Black Cloud based on real PeerSpot user reviews.
Find out in this report how the two Security Incident Response solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The stability is very good."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"It basically automates the entire alert investigation process."
"Technical support is great. Palo Alto is extremely helpful and responsive."
"The ease of deployment is a valuable feature."
"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network."
"The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems."
"For setup, the server can be given to you as a VM image and with minimal configuration needed."
"The most valuable feature is its ability to seek out abnormal activity and to create alerts."
"Probably the most valuable feature of CB Response is its ability to isolate a host and take it off the network, so it's not spreading anything. We have two security operations centers around the globe. When an SOC analyst sees something on an endpoint, they can use Carbon Black Response to isolate that host from the customer's environment and prevent any kind of lateral spread."
"The solution does very well as a baseline EDR and provides good process-level management."
"They're highly stable in comparison with other solutions I have."
"Carbon Black insures the probability that any ransomware will be stopped before spreading."
"The SIEM could be improved."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The support needs improvement."
"The only minor concern is occasional interference with desired programs."
"ZTNA can improve latency."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The solution should address emerging threats like SQL injection."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The price should be reduced in order to be more competitive in the market."
"Many will try to use this as an out-of-the-box solution, however, it needs to be configured to fit what a company would like to do with it."
"Maybe the notifications setting could use a simpler setting."
"The dashboard should be more user-friendly."
"The cloud console has a lot of bugs and issues in the analysis part."
"The threat intelligence feed could use some fine tweaking."
"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."
"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."
"It's not simple."
"Additionally, it is complex to use, and the pricing should be improved."
"One area for improvement is the maturity of its vulnerability features."
Earn 20 points
SECDO Platform is ranked 9th in Security Incident Response while VMware Carbon Black Cloud is ranked 2nd in Security Incident Response with 18 reviews. SECDO Platform is rated 9.0, while VMware Carbon Black Cloud is rated 8.4. The top reviewer of SECDO Platform writes "Great documentation, good technical support, and very in-depth". On the other hand, the top reviewer of VMware Carbon Black Cloud writes " Shows promise for endpoint detection and response, with room for improvement in complexity and pricing ". SECDO Platform is most compared with Fortinet FortiSOAR and Palo Alto Networks Cortex XSOAR, whereas VMware Carbon Black Cloud is most compared with VMware Carbon Black Endpoint, Fidelis Elevate, Palo Alto Networks Cortex XSOAR, Splunk SOAR and Rapid7 InsightIDR. See our SECDO Platform vs. VMware Carbon Black Cloud report.
See our list of best Security Incident Response vendors and best Endpoint Detection and Response (EDR) vendors.
We monitor all Security Incident Response reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.