We performed a comparison between Skyhigh Security and Trend Micro Web Security based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution performs well."
"Without Skyhigh, we had zero visibility, but now we are aware of so much more."
"It's an easy-to-use product."
"I found the solution to be stable."
"I personally don't have any issues with the performance or the stability of the solution."
"DLP policies and anomalies."
"Tokenization."
"We have gained a deep insight into our Shadow IT usage as well as the different activities involved in Office 365."
"The solution's technical support team is responsive."
"The security of Trend Micro Web Security is good."
"I feel that it is a user-friendly product that provides quick response to users."
"Threat protection solution with good stability and scalability. Installation is straightforward. Support for this product is good."
"The product's installation phase was easy."
"The most valuable feature is machine learning, which automatically monitors the activity on the machine."
"It's a stable solution."
"It's secure and useful from an administrative point of view, with controllable login monitoring and so on."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The encrypted disk implementation could be improved. I currently use it from a dongle or USB key with two-factor authentication to access my computer."
"The cloud needs improvement with respect to DLP."
"One thing that can be improved is their ability to integrate with other web proxies to discover unsanctioned IP apps."
"The virtual solution requires improvement."
"The performance of the tool can be improved to provide faster report generation."
"One area for improvement I've seen in Skyhigh Security is that it lacks support for unsanctioned applications, where customers have their applications. Those applications do not come from Microsoft or other popular vendors. For example, Microsoft has support for Teams and it has support for OneDrive, but it doesn't have support for custom applications built by customers. Customers have internal teams building and publishing applications to the external world, but Skyhigh Security doesn't have support for those applications, and this is the main problem I've seen. The solution only supports a pool of applications that are from Microsoft and other major SaaS vendors. McAfee doesn't provide support for custom applications, compared to other vendors who provide it. For example, Bitglass and Netskope both have support for custom applications. Another area for improvement in Skyhigh Security is that its API support is a little weak. I also have not seen a strong integration between the solution and other McAfee products."
"You have to have some kind of background with cloud-based security, like working with different providers and how to make instances in the clouds and that kind of stuff - including cloud, networking cloud, cloud application development, anything like that is a requirement to be in the CASB space."
"The solution is hard to configure, our team does not have specific training requirements for McAfee making it difficult."
"The solution's scalability could be better."
"The product should be more secure and stable. It is also not flexible."
"The system should generate reports when an attack has been stopped, contained, or removed."
"There are multiple ways Web Security could improve, such as usability and web access to several programming modes."
"This solution has a lot of restrictions on what non-administrator users can do, including generating comparative code. We would like to see this changed as the product is developed."
"Setup isn't very straightforward. You must have a certified technical engineer."
"What could help Trend Micro Web Security in terms of improvement is the addition of a DDoS protection feature. It also needs to be more comprehensive to meet the needs of large-sized companies."
"The price of Trend Micro Web Security is the only area of concern where improvements are required. From an improvement perspective, the product should be made available to users at a cheaper rate."
Skyhigh Security is ranked 6th in Secure Web Gateways (SWG) with 51 reviews while Trend Micro Web Security is ranked 17th in Secure Web Gateways (SWG) with 13 reviews. Skyhigh Security is rated 8.4, while Trend Micro Web Security is rated 7.8. The top reviewer of Skyhigh Security writes "Good scalability, but the technical support service needs improvement". On the other hand, the top reviewer of Trend Micro Web Security writes "Though a tool suitable for medium-sized businesses, it needs to work on its price model". Skyhigh Security is most compared with Zscaler Internet Access, Netskope , Microsoft Defender for Cloud Apps, Symantec Proxy and Zscaler CASB, whereas Trend Micro Web Security is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy, Forcepoint Secure Web Gateway and Fortinet FortiGate SWG. See our Skyhigh Security vs. Trend Micro Web Security report.
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