We performed a comparison between Skyhigh Security and Zscaler Zero Trust Exchange based on real PeerSpot user reviews.
Find out what your peers are saying about Palo Alto Networks, Cisco, Zscaler and others in Secure Access Service Edge (SASE)."The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The risk rating of each cloud application has been very useful. Whenever we discover a new application is use, we are able to quickly determine if this application is safe to use and whether or not we should allow our end users to be able to access it."
"All the information available on each service, including its risk assessment."
"Tokenization."
"Skyhigh performs well, and we can choose from virtual and hardware plans. We can deploy the ISO on as many virtual machines as possible and easily set up high availability on the web proxy. The location doesn't matter. The user at a site will always access the web proxy for that location. It's suitable for an organization distributed across multiple regions."
"In terms of their compatibility with major cloud providers, in terms of their abilities, capabilities, and features, they exceed everyone's capabilities in the CASB market."
"It help us monitor high risk services, blocking them, and also feeding them to our egress points."
"It's an easy-to-use product."
"They were very, very aggressive in the market to get a new market share or to take over market share while other companies were being broken up."
"The most valuable features are the File Type Control and SSL bypass policies. We"
"The most valuable features of this solution are the CASB solutions, which is protecting their Office 365."
"It does the job. What it is needed for. I can use it for VPN, I can use it for secure connections, I can use it as a firewall. So the solution does the job."
"Yes, it is very stable. I have never seen it go down, not once."
"We don't need to connect anymore. It is automatically connected when you log on in Windows."
"The product's most valuable features are cloud-based services and secure internet access. We don't have to set up any physical appliances."
"The ZPA is a unique feature which offers VPN along with all the additional security needed."
"The most valuable features of Zscaler Private Access are reliability, scalability, and availability."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The documentation could be improved."
"McAfee Web Gateway could improve the reporting. We have the reporting on a separate server and sometimes the database becomes full. These aspects could improve."
"They only have English support, so I would like for them to add some Spanish support."
"The only thing we have faced is that sometimes, randomly, the portal becomes too slow."
"An area for improvement in Skyhigh Security is its UI. It needs to be enhanced and made more user-friendly. Right now, the UI of Skyhigh Security is sometimes confusing. For example, my company is deploying Skyhigh Security for a client and integrating it on the cloud, from an on-premises deployment to a hybrid deployment. Though the experience isn't bad, there needs to be more enhancements. Another room for improvement in Skyhigh Security is the limited training resources, especially when you compare it with Cisco, which has many study materials in the market, even free training resources. You'll get limited resources if you search for Skyhigh Security tutorials on Google and YouTube. Because of high-security requirements and the training material for Skyhigh Security not being available, most engineers and architects avoid the product because there'd be a lack of knowledge in configuring and achieving the goals you'd want to reach via the use of Skyhigh Security. The NOC team deploying the product is having difficulty getting training resources for Skyhigh Security. You'll be charged an enormous amount if you search the market for training because of the limited resources available. Skyhigh Security needs to work on marketing and awareness as an improvement to the product."
"Iron out the few bugs that I've seen."
"De-tokenization."
"The pricing of the solution could be adjusted to make it more reasonable."
"It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services. For instance, we can stick on SSL inspection, but it's just a click box. It doesn't allow us to go any further into the detail of the SSL inspection. We also can't pull it out without having an additional logging server. It just doesn't give us enough granularity. They should give us more control over the interfaces because it is all backend. They weren't very open to discussing their backend architecture with us in terms of their own data centers. They can maybe a little bit more open about what components are there and how the backend infrastructure works alongside Zscaler. Its licensing can be better. Some of the additional licensing costs are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Their support should also be improved. I initially had a consultant from Zscaler for its deployment, but the support that I had throughout the deployment of the project wasn't the best."
"We would like to extend the SASE applications for Zscaler."
"What could be improved in Zscaler Private Access is its notification. For example, if there's a speed issue, there should be a pop-up that alerts the user about it. If there is a network quality issue, for example, it isn't good enough to connect to, or the network quality is bad, there should be a notification from the solution. Zscaler Private Access also needs improvement in terms of its interface and security."
"To enhance their offering, it is advisable for them to focus on strengthening the foundation of their architecture. Additionally, they should consider integrating a broader range of services that go beyond what managed service providers typically offer independently."
"The stability could be improved."
"It has a limitation, if you are creating a rule or something for a web application or something, you could only add five users, not more than that. Five or four users are only included in a rule. If you want to create a rule for more than five or four users, you have to go through other methods, not particularly with the application. Working within the application with this method would be quite easy as compared to listing a URL or a normal IP address."
"The menu for the ZIA portal could be organized a little bit differently. The most-used modules should be at the top of the menus, not somewhere near the bottom, some of them are not organized well in my opinion."
"SCMP support would be one of the biggest improvements in my opinion. More speed improvements are also required."
Skyhigh Security is ranked 9th in Secure Access Service Edge (SASE) with 51 reviews while Zscaler Zero Trust Exchange is ranked 3rd in Secure Access Service Edge (SASE) with 34 reviews. Skyhigh Security is rated 8.4, while Zscaler Zero Trust Exchange is rated 8.4. The top reviewer of Skyhigh Security writes "Good scalability, but the technical support service needs improvement". On the other hand, the top reviewer of Zscaler Zero Trust Exchange writes "Allows for strict access control, granting access to specific applications at a URL level rather than at the physical IP level". Skyhigh Security is most compared with Zscaler Internet Access, Netskope , Microsoft Defender for Cloud Apps, Symantec Proxy and Fortinet FortiProxy, whereas Zscaler Zero Trust Exchange is most compared with Prisma Access by Palo Alto Networks, Cato SASE Cloud Platform, Axis Security, Cloudflare Access and Cisco AnyConnect Secure Mobility Client.
See our list of best Secure Access Service Edge (SASE) vendors.
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