We performed a comparison between SmartBear TestComplete and Zephyr Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to run a whole suite of tests automatically (which we did overnight)."
"I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers."
"The product has many features."
"The ease-of-use and quality of the overall product are above average."
"The database checkpoints detect problems which are difficult for a human resource to find."
"The most valuable features are the desktop and mobile modules."
"The reporting is ready to use and doesn't require any setup."
"The most valuable feature is the integration with Azure DevOps."
"The solution does its job well."
"Zephyr Enterprise is a stable solution."
"We use the solution for test case management."
"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
"It has integration with test automation tools."
"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."
"It has 90% of the basic features you need without having to pay a lot of extra money."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses."
"The solution needs more training manuals or some form of online forum for learning. It needs more documentation."
"The pricing is the constraint."
"In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical."
"The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS."
"Right now, when you buy the solution, you need to pay for one solution. You receive one set up and you install it and it's just in that one machine. It would be ideal if they could offer one subscription where you can connect to different machines with a group subscription."
"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."
"Security needs improvement to protect customer information better."
"Zephyr Enterprise needs to redesign the reporting."
"Creating better default varieties of reporting would make the product much better and more popular."
"We faced some errors while uploading the test cases."
"We would like support for the agile and behavior-driven development (BDD) approaches."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
SmartBear TestComplete is ranked 7th in Test Automation Tools with 71 reviews while Zephyr Enterprise is ranked 4th in Test Management Tools with 8 reviews. SmartBear TestComplete is rated 7.6, while Zephyr Enterprise is rated 7.8. The top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". On the other hand, the top reviewer of Zephyr Enterprise writes "Highly stable solution and meets users' needs". SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish, whereas Zephyr Enterprise is most compared with TestRail, OpenText ALM / Quality Center, Tricentis Tosca, Tricentis qTest and Panaya Test Dynamix. See our SmartBear TestComplete vs. Zephyr Enterprise report.
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