We performed a comparison between Smartsheet and Wrike based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The dashboard feature is the most valuable aspect of the solution."
"Smartsheet offers more than Project because it's similar to a table-based, database-type system. It's like a hybrid between Excel and project software. We were able to enter the formulas and do much of the automation. We added budgets to it and linked them to a vendor page. Smartsheet let us integrate the budget into the project seamlessly. With Project, we needed to open up Excel."
"It operates as an enhanced and versatile version of Excel, offering a wide range of capabilities that allow you to accomplish various tasks and operations."
"Enables coordination and sharing of information that is relatively inexpensive."
"The management aspect is the most valuable. You can also prioritize tasks and then view tasks by priorities as passports."
"The solution is scalable."
"We like Smartsheet's workflows, automation, and low-code capabilities. I don't know of any other project management tool with low-code functionality designed for project managers."
"The tool reduces manual labour and it is user-friendly."
"We can easily write down the tasks and reorganize them as well as have a progression index. Wrike offers several views including a kanban view and Gantt chart view."
"We utilize time tracking and reports most often."
"Visibility and organization are the most valuable features of Wrike."
"It's a very easy-to-use and flexible tool. We can easily write and create queues for different themes. It's very user-friendly."
"This is a good tool for project progress tracking and sharing tasks with internal and external parties."
"The solution is stable and reliable."
"In our company, we heavily rely on Wrike. Wrike has helped in communication, managing all sorts of projects and tasks, and having a history of all our correspondence items."
"The product is intuitive. It is easy to learn and update. You can follow the project from the beginning till the end with the help of the solution. The tool helps to update the project in seconds."
"An area for improvement in Smartsheet is that if you're in the government or you're a regulated customer, you're not allowed to use APIs due to internal restrictions, so there are specific things that you cannot connect to it. Another area for improvement in the solution is that because there's a capacity of how many records you can have, and there's a capacity of how many functions you can apply, Smartsheet has set up their system where they can force people into purchasing a $20,000 additional module that is called Control Center, that will create documents for them on the fly, so they don't use so many functions and automation. Smartsheet also needs to improve on training, because the training that is out there is very little. The solution requires a steeper learning curve. You have to do your own training and you have to work on your own solution."
"They provide a limited number of sheets which is not enough."
"Smartsheet could be improved to be a ticketing system. It would be nice to have a system to do everything."
"Smartsheet needs to improve the user interface."
"The long-term timelines could be improved, especially the visuals on the projection Gantt chart."
"If there was some way to store more complex files in the system, or if there was a back-end structure where you could store files, that would be ideal."
"Smartsheet should continue to expand the spreadsheet-type functionality because it's limited currently. Most business users are familiar with Excel and Office, so Smartsheet should adopt a similar way of navigating the program."
"Lacks the ability to edit attachments within the solution."
"The response from the website is a little bit slow, and the tool is too expensive for a small team."
"It would be great if they could develop more reporting."
"This solution could be improved if we were able to better analyze how the application consumes cloud resources as this can cause a delay in performance."
"The product needs to send direct emails to customers updating the latest aspects since it is better to hear directly."
"We feel that the actual project reports and roll-ups could be a lot different. We are seeking something more for the dashboard. We would like a high-level dashboard that can be broken down into individual product roll-ups and tasks that are assigned. If you assign someone to a task, it assigns them all of the tasks under that. We want to be able to break those down so that a person doesn't have an 800 task list, for example. We want more separation with that and a higher-level dashboard experience."
"What annoys me with Wrike and things that I would like to improve is that you need to have a very organized workflow that everyone in the company follows, and only then will Wrike work."
"Wrike needs to be more responsive to community requests for new features."
"We faced an issue with the Wrike outlook add-on; it is only available for Microsoft Office 365, and not the on-premise version."
Smartsheet is ranked 4th in Project Management Software with 33 reviews while Wrike is ranked 7th in Project Management Software with 58 reviews. Smartsheet is rated 8.2, while Wrike is rated 8.6. The top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". On the other hand, the top reviewer of Wrike writes "Convenient Tool for Project and Task Management, comes with extra features including Analytics and Reporting ". Smartsheet is most compared with Microsoft Project, ServiceNow Strategic Portfolio Management, Spreadsheet.com, Adobe Workfront and JIRA Portfolio, whereas Wrike is most compared with Asana, monday.com, Adobe Workfront, Trello and Planview Portfolios. See our Smartsheet vs. Wrike report.
See our list of best Project Management Software vendors and best Project Portfolio Management vendors.
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