We performed a comparison between SonicWall TZ and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The reporting you receive out of this appliance is excellent. You will not need an external management system."
"The solution is extremely reliable."
"I am "headache free" that I don't have to categorize all the websites and that security has been pre categorized by the people, and that the services are getting updated. At least one part of my problem is over."
"Security management tool that's easy to integrate and easy to work with. No issues found with its stability and scalability."
"Overall security features and performance routing is good."
"Its administrative panel is very intuitive and simple. It is simpler than the other solutions that we had. As an administrator, we are always looking for the easiest solution to manage network policies. We are able to filter everything on our network and also use the VPN feature, which is important these days when people are working remotely during COVID."
"There is an easy process for configuring it, and it is straightforward to implement the device from scratch."
"It is a safe product."
"I have found this solution to be easier to use when compared to other products, such as those offered by Cisco."
"With the main firewall routing there, we can do connectivity point-to-point. On the low bandwidth we can connect in all the branches with my corporate office."
"The solution's VPN is very good for stability and detecting threats."
"The site-to-site VPN connections, content filtering, and in our current remote working situation, SSL VPN remote desktop connectivity are the most valuable features."
"They give good protection to my network and support it."
"Content filtering and application rules are the most valuable features. It is also easy to configure."
"It is a scalable solution."
"Technical support is good."
"After a proper implementation, the maintenance is very low."
"For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
"The protection is most valuable."
"The most valuable feature of the solution is SWG traffic."
"The policies are very intuitive and easy to configure, with very little possibility of messing things up."
"I like the granularity of the control of all the traffic, including SSL inspection. I also like the fact that the user interface is intuitive. The latencies with Zscaler are minimal compared to those of any other competitor. Other competitors do not really have the global scale that Zscaler has and cannot promise low latencies."
"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."
"The solution is scalable and stable."
"There are some problems that support cannot give you a logical reason as to why it happened. For example, I had a case where I was dealing with a WhatsApp application that was giving issues. Technical support gave more than one reason it could be giving issues, but none of them solved the problem. Eventually I solved the problem, but it was far from the solutions that support had given."
"The Web-filter in this solution is not very good."
"I would like some automated custom reporting."
"Technical support could be better. You don't always get the level of help you need right away."
"Technical support for this solution can be improved."
"In terms of what could be improved, the SD-WAN is quite difficult, because if you install the new box, 15 is okay, but if you change from an old configuration, if there is already configuration and a policy when you change to SD-WAN, you must change the whole policy that you see in the interface."
"One issue that I have had is that sometimes I need to monitor the traffic, so I need to filter it according to the user and which user is using it the most. I experience a bottleneck most of the time, particularly at the peak time when the number of contracts and users are at maximum."
"Scalability for Fortinet FortiGate needs to be improved. SD-WAN security for this solution also needs some improvement."
"The cost of the solution has room for improvement."
"Getting support can be slow."
"In an upcoming release, SonicWall could improve by adding cloud management for all devices for free or at a nominal cost. Currently, they have a cloud management platform but is not free. We have the MySonicWall portal for purchasing from them for software updates and renewals."
"If the operation increases and the bandwidth consumption increases, it does not perform as per the expectations."
"There can be an improvement in analysis and reporting. We need enhancement on the reporting side."
"The small business line has less PPS throughput."
"The products' reporting can be improved."
"An additional feature that I would like to see is reporting that includes metrics to give me more information about the number of viruses that it has actually detected and interrupted."
"An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it."
"Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers."
"Technical support could be better."
"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem."
"The OS capabilities and WSL support could be improved."
"We'd like for them to include some sort of antivirus tool."
"The price of the solution could be improved."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
SonicWall TZ is ranked 12th in Firewalls with 78 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. SonicWall TZ is rated 8.0, while Zscaler Internet Access is rated 8.2. The top reviewer of SonicWall TZ writes "Has efficient user access control feature and good technical support services ". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". SonicWall TZ is most compared with Sophos XG, Netgate pfSense, Meraki MX, SonicWall NSa and WatchGuard Firebox, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our SonicWall TZ vs. Zscaler Internet Access report.
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