We performed a comparison between Sophos XG and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a good source for firewall protection."
"The pipe filter application is an outstanding feature."
"The product is easy to use and is stable. The SV1 functionality is a benefit."
"FortiGate has a very strong unified threat management system."
"The multi-tenancy feature is most valuable. It integrates very well with FortiManager and FortiAnalyzer."
"What I like the most is the configuration and that it's simple, and straightforward to maintain."
"FortiGate is very simple to manage and easy to use."
"It's very easy to set up, it's very easy to make policies and, for an organization, that means you don't need IT expert in firewalls. You just need to have somebody who knows a little bit of IT, and that's it. With other products, you need someone with a "Masters" degree in firewalls."
"The most valuable feature is web filtering."
"The solution has all the security features you would need for any type of environment."
"I rate Sophos support 10 out of 10. When my device was freezing, I contacted them, and sent me a replacement. It only took a couple of days for Sophos to ship the device to Kenya. I didn't have a redundant device, so it was urgent."
"The scalability of Sophos XG is good."
"The feature that we find most valuable is the VPN, which ensures that people working remotely have a secure connection."
"Most of the features Sophos XG has are valuable. However, if I have two different ISP, I'm able to create an automatic switch between the two ISPs. I can do the same thing for the cloud as well. If I have two subnets coming from the cloud, I'm able to create a type of switch between both of them where if there is traffic on one and has the traffic drop, I'm able to switch to the other ISP without any problems. It's a normal feature and I get to enjoy the ability to switch between services with no issues."
"In terms of the functionality, I think it's pretty straightforward. It's easy to pick up. It's also user-friendly."
"The most valuable feature is the intrusion prevention system."
"Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network."
"It is easy to set up the solution."
"The protection is most valuable."
"I like the granularity of the control of all the traffic, including SSL inspection. I also like the fact that the user interface is intuitive. The latencies with Zscaler are minimal compared to those of any other competitor. Other competitors do not really have the global scale that Zscaler has and cannot promise low latencies."
"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."
"One feature that is valuable to me from an implementation point of view is that it's very easy to implement."
"Its customer service could be better."
"The stability could be a bit better."
"The firewall engine is not so strong as of now, in my opinion... My second concern is that, while they have Zero-day vulnerability and anti-malware features, the threat engine needs to be strengthened, its efficiency can be increased."
"If they could extend their fabric towards other vendor environments for integration, that would be great."
"I think the only issue that needs improvement is the interface."
"Fortinet FortiGate could improve by having more storage in the hardware for log data."
"The cloud management and automation capability could be improved."
"Fortinet FortiGate could improve by having better visibility. Palo Alto has better visibility."
"Sophos can improve the debugging of the WAPS function."
"We are having challenges when using Zoom with Sophos XG deployed."
"Sophos XG's user interface has some room for improvement."
"The solution could improve by making the graphical interface better and increasing the performance."
"The support service level agreement in regard to the amount of time needed to upgrade things is too low. It should be higher."
"The initial set up process can be a little tricky, especially when you are registering with Sophos using your registration number. Setup is not necessarily complex, but it's not trouble-free. You do have connectivity issues at the initial setup with registering the device on the Sophos platform to access the advanced features. It doesn't always go through the first time around. That may be an issue with the quality of our automation. I'm not sure exactly what it is."
"An area of improvement would be the reporting as diagnostic graphs take a long time to load and refresh. If there could be an option to show only select graphs, it may speed up the graphics."
"I used to work with Fortinet, and sometimes I see that the SD-WAN feature could be better because it's much easier in Fortinet."
"There are a few features that are not compatible with the Azure cloud."
"Sometimes, support isn't available."
"The interface for administration could be better. They should upgrade the management portal."
"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem."
"They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic."
"Zscaler Internet Access could improve by adding a VPN feature."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"Zscaler needs to add client-to-client communication. It's always client-to-server communication. The cloud and branch connectors could be improved because we're still dependent on traditional firewalls. They should eliminate this. They should also provide WAN devices should to compete with the SD-WAN solutions also."
Sophos XG is ranked 7th in Firewalls with 192 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Sophos XG is rated 8.2, while Zscaler Internet Access is rated 8.2. The top reviewer of Sophos XG writes "Easy to use and deploy with an improved pricing structure in place". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Sophos XG is most compared with Netgate pfSense, OPNsense, Sophos XGS, SonicWall TZ and Meraki MX, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Sophos XG vs. Zscaler Internet Access report.
We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.