We performed a comparison between Spiceworks and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."
"The solution is easy to use and easy to manage."
"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."
"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."
"The solution is very stable. It's reliable and efficient."
"It's easy to understand."
"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."
"It was easy to integrate Spiceworks with our existing setup."
"Zabbix is very easy to implement."
"The most valuable feature is the support for monitoring Cisco switches."
"The most valuable feature is service assurance."
"Like other common Linux distributions, some of the most valuable features of this solution are the ease of use and deployment. It's simple and has a lot of packages and a lot of software."
"The flexibility of this solution is amazing."
"It can send messages to our ticketing system."
"During my testing, the features that I like the most are that it can be integrated with my system, and it provides me with reports of all of my servers."
"The solution is quite mature and very stable."
"The GUI must be improved."
"The SNMP sniffer requires a lot of work to get right."
"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."
"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."
"Sometimes, it can be difficult to integrate what you need."
"Having an integrated asset management tool, where I can plug in things that are offline, would be good."
"Since Spiceworks is a free tool, it's not very scriptable or customizable."
"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."
"The event correlation could be better."
"Sometimes, the documentation is a little bit written in Estonia – a country in Europe. The language barrier and translation to English can sometimes make it difficult to understand what they're trying to get at. It's just a language thing."
"The networking monitor is not too easy to work with."
"Correlation of events would be a wonderful addition."
"The integration of the product is not so easy, especially when it comes to the application database."
"In the next release, I'm hoping for features targeted towards larger users with more customizable options. Despite this, I think pre-canned reports that can be used straight out of the box would be beneficial rather than having to configure each report individually. Additionally, a deeper dive into software configurations on the machines would be useful, although I understand there may be challenges in implementing this due to scripting requirements. More documentation would also be appreciated."
"The stability could be better."
"I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE."
Spiceworks is ranked 32nd in IT Infrastructure Monitoring with 47 reviews while Zabbix is ranked 1st in IT Infrastructure Monitoring with 98 reviews. Spiceworks is rated 7.8, while Zabbix is rated 8.2. The top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Spiceworks is most compared with Lansweeper, ServiceNow, Freshdesk, ManageEngine ServiceDesk Plus and Nagios Core, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our Spiceworks vs. Zabbix report.
See our list of best IT Infrastructure Monitoring vendors.
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