We compared Tableau and MicroStrategy across several parameters based on our users' reviews. After reading all of the collected data, you can find our conclusion below.
Based on the user feedback summaries, Tableau is preferred over MicroStrategy due to its superior data visualization capabilities, user-friendly interface, and strong customer service and support. Users highly value Tableau's ease of use, powerful data analysis capabilities, and ability to handle large datasets. They also appreciate Tableau's prompt and efficient support team. Additionally, the favorable pricing and positive return on investment from Tableau make it a preferred choice. On the other hand, MicroStrategy could benefit from improvements in areas such as scalability, user interface design, collaboration features, and expanded functionality.
Initial Setup: When comparing user reviews, it is evident that there are differences between Tableau and MicroStrategy in terms of the duration required for deployment, setup, and implementation phases. Some Tableau users spent separate timeframes on deployment and setup, while in MicroStrategy, these terms likely refer to the same period.
Features: Tableau is praised for its ease of use, interactive dashboards, and storytelling functionality. Meanwhile, MicroStrategy stands out for its intuitive interface, powerful visualization tools, and seamless integration with other systems.
Room For Improvement: Tableau's room for improvement lies in enhancing data visualization capabilities and offering more advanced data analysis features. Users also request improvements in customization options and menu navigation, as well as better support and documentation for beginners. On the other hand, MicroStrategy could benefit from enhancements in scalability and performance, especially with larger datasets. Users also suggest improving the user interface for a more intuitive and user-friendly design, and expanding collaboration features and data visualization options.
Pricing and ROI: Comparing the setup costs, Tableau has reasonable and efficient implementation process. MicroStrategy also offers reasonable setup costs with flexible licensing arrangements according to user experiences. In comparing the ROI between Tableau and MicroStrategy, Tableau users reported significant impact in terms of return on investment. They praised its valuable insights, data visualizations, and user-friendly interface. MicroStrategy users also found the ROI to be positive and satisfactory, with improved data analysis and decision-making capabilities.
Customer Service: Tableau's customer service is highly praised for its exceptional assistance, promptness, expertise in troubleshooting, and effectiveness in providing solutions. MicroStrategy's customer service is commended for efficient assistance, prompt response, knowledgeable staff, and proactive issue resolution. Customers highly regard both companies' customer service.
The summary above is based on interviews we conducted recently with Tableau and MicroStrategy users. To access the review's full transcripts, download our report.
"Speed for high level aggregation by using Intelligent Cubes."
"With the new version that's coming out, I think they have simplified a lot of things. Also, when it comes to the administration part, and sharing, and the collaboration features, they are really great. You can send out comments with a filter to someone in your organization, and if the person clicks on it, he actually sees what you are seeing. So that's really great."
"It keeps BI in the hands of everyone, rather than a developer or an analyst."
"The stability of the product is good."
"MicroStrategy's best feature is that it is a user-friendly tool."
"Stability is great, especially with package deployments. It is very consistent and stable."
"We've made a few enhancements to our Enterprise Manager system to allow self-reporting to grow. We see that as a very useful system. It's been incredibly beneficial in diagnosing production performance issues, diagnosing what reports are running slowly, where the SQL could be optimized, opportunities or metrics where we see long-time running performance. Enterprise Manager has been absolutely vital in giving us some of the insights about our system."
"We pretty much use the knowledge base. We feel that Microstrategy's community is a good forum to use."
"The most valuable feature is the aggregation function."
"Our customers love the visual capabilities on top of it and the ability to explain and get the required data. There is no other product like Tableau in the business intelligence and analytics space."
"It is definitely easy to use. It is intuitive, and more or less, everything can be done from the front end. As such, there is no concept of metadata. You can just take data from a database and start building your own stuff, such as OLAP data warehouse. You don't need extensive metadata modeling like Oracle BI."
"You are able to see and follow trends."
"I like the visualization component."
"It has been the best tool to work with from a self-service point of view."
"Its dashboarding is the most valuable. It is easy to create visualizations and dashboards and import Excel sheets and ESP files in Tableau as compared to other tools."
"Analysis is now more visual than in the past."
"It needs better visualizations."
"There might be opportunities for reporting or data analysis, perhaps even in the realm of simulation."
"The In-Memory Capability (cubes) needs a lot of improvement."
"Getting our data to work with the tool is where we are having issues."
"I would try to make it a little more basic, user-friendly. In terms of the UX, it's a bit sluggish there."
"They need to improve the web."
"They should provide more tutorials and include some project files."
"The pricing could be lower because it is costly."
"When you're working on a dashboard, you can't select multiple components at a time and align them, so you have to go one by one. This is very cumbersome."
"Include forecasting on table calculation fields."
"There are not enough language options. It needs to be offered in more than just English."
"Users would like to be able to export an Excel file when they see a table or something like that. That's not an out-of-the-box feature for Tableau."
"Its integration with Microsoft products such as Teams should be improved."
"The product needs to allow for better ways to drill down more effectively on the information at hand."
"If you wanted to create something without making it an extra column in the data set, you can't just rename it to a more user-friendly short name."
"We need big servers to perform the operations that we are doing. They should probably relook at its architecture."
MicroStrategy is ranked 4th in Embedded BI with 155 reviews while Tableau is ranked 1st in Embedded BI with 290 reviews. MicroStrategy is rated 8.2, while Tableau is rated 8.4. The top reviewer of MicroStrategy writes "A robust solution for powerful data analytics". On the other hand, the top reviewer of Tableau writes "Provides fast data access with in-memory extracts, makes it easy to create visualizations, and saves time". MicroStrategy is most compared with Microsoft Power BI, IBM Cognos, SAP BusinessObjects Business Intelligence Platform, Qlik Sense and Oracle OBIEE, whereas Tableau is most compared with Microsoft Power BI, Amazon QuickSight, Domo, SAS Visual Analytics and Looker. See our MicroStrategy vs. Tableau report.
See our list of best Embedded BI vendors and best BI (Business Intelligence) Tools vendors.
We monitor all Embedded BI reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.