We compared Tableau and MicroStrategy across several parameters based on our users' reviews. After reading all of the collected data, you can find our conclusion below.
Based on the user feedback summaries, Tableau is preferred over MicroStrategy due to its superior data visualization capabilities, user-friendly interface, and strong customer service and support. Users highly value Tableau's ease of use, powerful data analysis capabilities, and ability to handle large datasets. They also appreciate Tableau's prompt and efficient support team. Additionally, the favorable pricing and positive return on investment from Tableau make it a preferred choice. On the other hand, MicroStrategy could benefit from improvements in areas such as scalability, user interface design, collaboration features, and expanded functionality.
Initial Setup: When comparing user reviews, it is evident that there are differences between Tableau and MicroStrategy in terms of the duration required for deployment, setup, and implementation phases. Some Tableau users spent separate timeframes on deployment and setup, while in MicroStrategy, these terms likely refer to the same period.
Features: Tableau is praised for its ease of use, interactive dashboards, and storytelling functionality. Meanwhile, MicroStrategy stands out for its intuitive interface, powerful visualization tools, and seamless integration with other systems.
Room For Improvement: Tableau's room for improvement lies in enhancing data visualization capabilities and offering more advanced data analysis features. Users also request improvements in customization options and menu navigation, as well as better support and documentation for beginners. On the other hand, MicroStrategy could benefit from enhancements in scalability and performance, especially with larger datasets. Users also suggest improving the user interface for a more intuitive and user-friendly design, and expanding collaboration features and data visualization options.
Pricing and ROI: Comparing the setup costs, Tableau has reasonable and efficient implementation process. MicroStrategy also offers reasonable setup costs with flexible licensing arrangements according to user experiences. In comparing the ROI between Tableau and MicroStrategy, Tableau users reported significant impact in terms of return on investment. They praised its valuable insights, data visualizations, and user-friendly interface. MicroStrategy users also found the ROI to be positive and satisfactory, with improved data analysis and decision-making capabilities.
Customer Service: Tableau's customer service is highly praised for its exceptional assistance, promptness, expertise in troubleshooting, and effectiveness in providing solutions. MicroStrategy's customer service is commended for efficient assistance, prompt response, knowledgeable staff, and proactive issue resolution. Customers highly regard both companies' customer service.
The summary above is based on interviews we conducted recently with Tableau and MicroStrategy users. To access the review's full transcripts, download our report.
"It helps all the store managers and supply chain people to obtain a view of the data and plan the next week, the next month, quarters, and so on."
"It is very stable."
"The feature I found most valuable is the drop and drag functionality available."
"With the new version that's coming out, I think they have simplified a lot of things. Also, when it comes to the administration part, and sharing, and the collaboration features, they are really great. You can send out comments with a filter to someone in your organization, and if the person clicks on it, he actually sees what you are seeing. So that's really great."
"It's useful if you need to create dashboards that you check every day. Also, we can create a queue, but it will be updated every day with scheduled updates."
"I really like the visualizations. I like how you can put large data sets in there, then the user can quickly go through the data and drill down at various levels to understand things."
"It is a great tool and has the best offerings for doing data analysis."
"The platform can be easily monitored. You have quite a good overview of tasks which are being run."
"From the data science point of view, we use it for model building purposes. For example, if we are using it for a bank and we want to understand how much loan the bank can provide, we can use visualization to show the educational qualification, salary, gender, and city of a customer, and by using this information, we can arrive at the loan amount that this person is eligible for. I can also use it to view all prospective customers, so essentially, this is going to help me in model building as well as in understanding and segmenting customers and doing forecasting and predictive analytics. We use model widgets, and we can create thousands of visualizations, such as motion charts and bubble charts. We can also create animated versions of the graphs and view the data from multiple dimensions. These are the features that we typically use and like."
"It is very easy to implement and to use."
"The platform's most important feature is predictive analysis."
"It's very easy to visualize data with this product. The visualization maps of and frames that we have been able to cross-reference has been excellent."
"The most valuable feature is the drag and drop, then the simplicity to build dashboards which allows us to provide more usable data to our customers."
"Tableau's most valuable features are user-friendliness and have a connection between multiple source systems. You can publish a report by using Tableau Public and there you can make your data online, not only batches of data, you can use it as an online analytical tool."
"It is a very stable product. It doesn't break."
"I have found the solution easy to use and the interface is very good."
"The solution lacks good visualization. They should work on the user interface to make it more slick and modern."
"Data writeback, and on-the-fly predictive analysis results from R and Python could be improved."
"Native VI on mobile apps and better android support are lacking."
"They need to improve the web."
"I would like to see the enterprise version available in a demo or as a trial version."
"Data preparation-wise, it was not so straightforward with respect to getting different sources. Preparing or transforming the data inside and then bringing it onto the dashboard was a bit difficult, and the experience could have been better."
"I would like to see more integration."
"We would really like to see MicroStrategy have some support teams based more in Europe, because for now it seems that there is one person for the whole CE region. That is not exactly what we would like to see. We do know that MicroStrategy supports most places, either in the US or India, but those are different time zones, people, and cultures."
"The price of Tableau is too high."
"The forecasting feature in Tableau in my view is too limited because it must have dates but I should be able to predict the outcome of an event without having a date as part of the input."
"They need to improve the icons and the filters, because they look too old, resembling Excel from 1997."
"It will be good if the server, could be more stable, and I would like to have the technical service to be more reliable."
"The user experience for less savvy or non-technical people (from my experience)."
"Small multiples (a.k.a. Trellis charts) are possible only through very hacky means. Update: Still remains a challenge."
"The use of this service in the desktop version is annoying due to the constant updates which lead to reinstalling the application. If they could give support with updates on the same downloaded version, it would be great."
"It would be nice if we could export more raw data. Currently, there is a limit as to how much data you can export."
MicroStrategy is ranked 4th in Embedded BI with 155 reviews while Tableau is ranked 1st in Embedded BI with 291 reviews. MicroStrategy is rated 8.2, while Tableau is rated 8.4. The top reviewer of MicroStrategy writes "A robust solution for powerful data analytics". On the other hand, the top reviewer of Tableau writes "Provides fast data access with in-memory extracts, makes it easy to create visualizations, and saves time". MicroStrategy is most compared with Microsoft Power BI, IBM Cognos, SAP BusinessObjects Business Intelligence Platform, Qlik Sense and Oracle OBIEE, whereas Tableau is most compared with Microsoft Power BI, Amazon QuickSight, Domo, SAS Visual Analytics and Looker. See our MicroStrategy vs. Tableau report.
See our list of best Embedded BI vendors and best BI (Business Intelligence) Tools vendors.
We monitor all Embedded BI reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.