We compared Dell Avamar and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Some customers express satisfaction with Dell support, but others said there is room for improvement. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Dell Avamar provides cost savings through data reduction, deduplication, and compression. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"We have seen huge data reduction and data deduplication and compression, which is very cost-effective and cost-reducing for the company."
"They are extremely reliable and scalable — they provide the best de-duplication on the market."
"Stable and scalable backup and recovery software, with good technical support."
"We've been using this solution to backup our servers. It is a simple backup and restore data application."
"Scheduling is valuable. It does a good job of backing up, and it does a good job of restoring. Nobody has got a problem with that. The agents are well supported."
"The solution is very user-friendly."
"It works quickly and is very stable."
"Easy to configure and highly reliable for backup."
"It is a very good and mature enterprise product. Once it is set up and everything is put in, you don't have to manage it. It actually runs automatically by itself."
"The solution offers very good flexibility."
"The backup is very good. In other backup systems, you need a lot of storage to gain the same backup policy."
"The way it covers backup and archive needs. The flexibility of backup copy group always allows me to cover the customer's requests."
"by backing up only the changed data, we average around 75TB per night. If we had to do full backups, even occasionally, we would not be able to complete the backup within 12 hours, or we would have to make a large investment to fit a full backup within the 12 hour window."
"Our performance is better."
"It is more efficient than most traditional backup solutions."
"I've had no problems with the stability of this solution."
"This solution could improve by introducing daily verifications and another repository."
"Some integrations are not in place, such as the email alerts, which are not compatible with Office 365 SMTP gateway."
"The recovery is a bit slow."
"The interface could be more helpful for people."
"It is very scalable, and that's its claim to fame, but that also makes it hard to make changes. Anytime there is a large piece of software, changing that piece of software is harder. You've got a larger install base, so you can't just rapidly change. We also use another product called Veeam, and it has this new feature called Continuous Data Protection, which basically lets you get very close to the way the system was in time. We have a system or two up there on which we have set 10 minutes Continuous Data Protection. So, we can roll it back to whatever it was 10 minutes ago, 20 minutes ago, or 30 minutes ago. This feature doesn't exist in Avamar Data Domain. That's the one feature I'd like to see first."
"When we used the solution, it was still new, and so the customer service/technical support was not the best."
"Avamar is still competitive because of the way we have deployed it, but we need to diversify and shift away from specific technologies. In addition to hypervisors, virtual machines, and bare metal servers, our customers need protection for Microsoft 365, SaaS, and the public cloud, so we need other technologies in the business to cater to those customers' needs. Those are the enhancements we would want from the Avamar platform, but that's not likely to happen. Dell has PowerProtect and Apex backup services. There are other Dell solutions that we'll use to fulfill our customers' requirements."
"We don't trust the product 100 percent. Kaspersky has many features Dell Avamar doesn't support, such as granular backup and history."
"We need everything cloud. Strong support for cloud services. S3 connectivity, which is mandatory for us in the future along with this integration of Spectrum Copy Data Management or Spectrum Protect services together with these Spectrum Protect Plus functionalities, e.g., hardware, snapshots, and Copy Data Management. They should come together in one solution."
"Ease of use. That has got to be the one thing that I routinely hear from clients and customers, that it's a little bit more difficult than it should be. What I'm finding is that IBM has heard that and they're responding with updated interfaces and things like that."
"Any feature that is compliant with virtualizing the application should be improved."
"The user interface needs to be improved."
"Perhaps some better documentation, which I believe was better in the past."
"The solution should improve the ability to monitor backup failure."
"The previous GUI that they had was slow, and it did not have enough information on it."
"We cannot take VMware backups for our banking data center environment."
Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Dell Avamar is rated 7.6, while IBM Spectrum Protect is rated 8.0. The top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Dell PowerProtect DD (Data Domain), whereas IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Cohesity DataProtect and Nutanix Mine Integrated Backup. See our Dell Avamar vs. IBM Spectrum Protect report.
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