We compared Dell Avamar and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Some customers express satisfaction with Dell support, but others said there is room for improvement. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Dell Avamar provides cost savings through data reduction, deduplication, and compression. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"We sell Avamar with Data Domain. Data Domain and Avamar work really well together and their compression ratios are very high compared to Veeam, Commvault, and all the other backup software on the market."
"The most valuable features are scalability and integration."
"The solution is easy to use and has high performance."
"They are extremely reliable and scalable — they provide the best de-duplication on the market."
"The solution is very stable."
"Quick incremental backups and product replication are the two highlights of the product. Once you capture a full backup, incrementals are pretty quick. It is fairly efficient from that perspective."
"The stability of Dell EMC Avamar is very good."
"It's a good solution."
"The backup of Sybase databases is the most valuable feature in the existing environment. They have got the most documentation out there on the internet for its software protection. The documentation is excellent, and there are a lot of blogs, websites. Because it's still one of the oldest products out there for data protection, there are also lots of people who have a lot of experience in using this solution."
"It is also a product that has been maturing for a long time. This is good because customers need reliability in their enterprise initiatives."
"We are able to run it in an enterprise quite easily with one or two resources."
"The solution is very stable. It is one of the most important features that we look for in a product before putting it into the market and when establishing a strategy with our customers."
"I have found that the most valuable feature is useful documentation and troubleshooting."
"I find the whole product useful. The backup archive client, snapshot, spectrum for virtual environments are beneficial features."
"We have been using it for several years, and it is quite reliable and predictable. We are quite comfortable with this solution. They're coming up with new features as well. It has good scalability, and it provides good integrations with business-critical applications or databases, such as SAP HANA. It works as expected, and we don't see any issues."
"We are talking about a stable solution which boasts good performance and security."
"The solution is not very strong on the Cloud. They should work out how they can use this as a backup as a service."
"What would make Dell Avamar better is if it can do faster backups because right now, PowerProtect Data Manager is better in this area with its new UI and a new way to implement backups. Customers nowadays also expect more up-to-date solutions, and this is another area for improvement in Dell Avamar. It's not as up-to-date, so I'm counting on PowerProtect Data Manager, but customers who have Dell Avamar don't want to switch because you don't have as many backup problems in Dell Avamar compared to other solutions. What I'd like to see in the next release of Dell Avamar is an updated UI and a different way to manage backups because currently, backup management is a bit heavy for customers using Dell Avamar."
"Dell EMC Avamar is a very complex product. It took a lot of time for the IT admins to get trained on how to use it. It is not very user-friendly, and we won't be using Avamar anymore. It needs a lot of improvement in terms of how the backups have been configured, and the reporting is too complex."
"The product could be improved by simplifying the components available."
"It's an expensive solution."
"The UI is quite old. We've been using this UI since last year, and they haven't changed it. It would be better to update the UI periodically and create attractive dashboards from an administrative point of view."
"We don't trust the product 100 percent. Kaspersky has many features Dell Avamar doesn't support, such as granular backup and history."
"This solution could improve by introducing daily verifications and another repository."
"We have had some problems about using storage agents on the X6 environment. It is not quite stable, but it is also not supported in a virtualized environment."
"There were scalability issues only in the brand new features which were recently released."
"Getting technical support all the necessary diagnostic information is still very painful."
"I would like to advance reporting and analytics for the platform to see how much data is coming into the platform. how much data is expiring everyday, and what tape savings we are getting through reclamation."
"We would like to see bare-metal restorers."
"We would like to see cloud integration."
"This solution is not mature in terms of disaster recovery and could be improved."
"They can include more cloud-enriching features. I would like IBM Spectrum Protect to have the functionality for backing up a VM directly in Azure. I would like to be able to back up a VM directly in Azure without spinning up a Hyper-V cluster and backing up the virtual server."
Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Dell Avamar is rated 7.6, while IBM Spectrum Protect is rated 8.0. The top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Dell PowerProtect DD (Data Domain), whereas IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Cohesity DataProtect and Iron Mountain Connect. See our Dell Avamar vs. IBM Spectrum Protect report.
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