We performed a comparison between Trend Micro Apex One and VMware Carbon Black Endpoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. Carbon Black Endpoint is appreciated for its transparency, robust security measures, continuous monitoring, and utilization of cloud technology. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work. Carbon Black could enhance its reporting capabilities, endpoint query tools, and compatibility with other systems. Users also suggest improvements in the solution’s forensic tools.
Service and Support: Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster. Carbon Black Endpoint customer service earned mixed reviews, with some users reporting delayed responses or unsatisfactory issue resolution.
Ease of Deployment: Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions. Users say the deployment process for VMware Carbon Black Endpoint is relatively straightforward. The initial setup can be completed in a few minutes or hours, but the total deployment may take anywhere from a few days to several months.
Pricing: Some considered the price of Trend Micro Apex One to be fair, while others found it expensive. Carbon Black Endpoint charges a fixed licensing fee per node. Some users noted that there are cheaper alternatives.
ROI: Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information. While some said the ROI of VMware Carbon Black Endpoint was hard to quantify, other users reported successful defenses against malware attacks.
Comparison Results: Our users prefer Trend Micro Apex One over VMware Carbon Black Endpoint. Users praised Apex One's advanced features like centralized reporting and cloud-based solutions for remote work, while said Carbon Black's reporting and forensic analysis capabilities have room for improvement. Reviews of Trend Micro's customer service were generally positive, while the users had mixed opinions about VMware's support quality.
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"NGAV and EDR features are outstanding."
"I get alerts when scripts are detected in the environment."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The features that I have found most valuable are the endpoint security with the zero-day vulnerability. They have an on-premise sandboxing solution which prevents any of those zero-day vulnerability issues."
"The most valuable feature is the vulnerability attack and detection since it enables swift action."
"This solution protects us from virus attacks before they affect the organization."
"The initial setup is not that tough. It's easy."
"Using the product as a service on the cloud has helped reduced employee workloads."
"The XDR feature which provides us with real visibility into our environment is the most valuable."
"From a technology point of view, it is very simple to install, it's not heavy on the endpoint in terms of the amount of processing cycles. It is simple to deploy and the interfaces are easy. You don't need to be a scientist to operate it."
"Apex One includes a built-in fine-grained DLP solution."
"Provides visibility into the chain of attack and threats that use valid operating system processes to execute attacks."
"The visibility provided has been great."
"The most valuable feature of the solution stems from the support it provides."
"For Carbon Black Endpoint, the possibility of integration with different other software's log servers is the important thing. Having just one point of view is more interesting so you don't need to go to different places to see all the information."
"It has the best live response feature."
"Carbon Black CB Defense has helped improve my organization by allowing us to have better data so that we can do correlation and get visibility into the alerts."
"The initial setup was fairly easy."
"The solution has a library where we can have multiple threat intels onboarded. We just have to subscribe to a particular site intel and they'll provide us with all of the truncated details so that we can create IOCs and alerts on the basis of those IOCs."
"The only minor concern is occasional interference with desired programs."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"ZTNA can improve latency."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The solution should address emerging threats like SQL injection."
"The performance could always be improved."
"The solution could improve by making the interface less confusing, it needs to be simplified."
"We cover many things, but there is something called ATP, advanced threat prevention. I think they need to invest in this technology."
"The portal is a little bit slow in loading. The cloud portal or management control should be a little faster. There seems to be a lot of load on their servers over there. Maybe they are using one server for multiple customers. It would be great if they can increase server performance in the cloud. Its technical support and reporting can be improved. There is no proper reporting, and there is no PDF or things like that. They should include detailed reporting. An attack happened at a client's site, but we couldn't get the report on the same day. We were unable to provide a detailed report to our client. We approached the technical support, and even they didn't give proper answers. They need to improve the reporting capabilities, or the technical team should support us in providing these reports. They should include reporting in the solution. They should also insert sandbox analysis in Apex One."
"If certain alerts could be translated into day-to-day English with some action plans, a few points, what to do, and how to do it, that would help me personally as IT Manager. They have some recommendations regarding the vulnerability of the endpoint. They take you to some very technical information and if you are not a security engineer or security-trained you might not understand what they're talking about. We are a small company and it would benefit if things were explained better, we cannot afford a dedicated Trend Micro Apex One engineer."
"The customization has room for improvement."
"There is room for improvement in next-gen attacks protection."
"It would be great it can support endpoint encryption."
"With the on-prem one, the bug has been reported by the community in early January or February, something like that, at the beginning of the year, and it's still not addressed. They have released two versions since then, and yet neither of them addresses this specific issue."
"The EDR portion could be better. I'm not a big fan, but it works."
"The product's stability could be improved."
"The solution has to mature on container security and a lot of cloud environment security."
"There could be more knowledge. I think they made a mistake when they took away the Check Point integration, because it provides more automation and also more threat intelligence."
"I'm not sure as to the logic of how we've decided to customize it. We've only really used it since February and therefore there may be more to do on that front. That's why it's hard to say if something is missing or if we just aren't utilizing it."
"Adding an application and a device control feature would be a great help for this solution."
"Needs improvement in the area of infrastructure for on-premise installation."
More Trend Vision One Endpoint Security Pricing and Cost Advice →
Trend Vision One Endpoint Security is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews while VMware Carbon Black Endpoint is ranked 17th in Endpoint Protection Platform (EPP) with 63 reviews. Trend Vision One Endpoint Security is rated 8.2, while VMware Carbon Black Endpoint is rated 7.8. The top reviewer of Trend Vision One Endpoint Security writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". Trend Vision One Endpoint Security is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Trend Vision One and Cortex XDR by Palo Alto Networks, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Trend Micro Deep Security and Cisco Secure Endpoint. See our Trend Vision One Endpoint Security vs. VMware Carbon Black Endpoint report.
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