Spiceworks vs Zabbix comparison

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Spiceworks Logo
1,480 views|783 comparisons
Zabbix Logo
24,932 views|19,368 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Spiceworks and Zabbix based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Spiceworks vs. Zabbix Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space.""The solution is easy to use and easy to manage.""If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place.""The solution is very stable. It's reliable and efficient.""It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status.""It's easy to understand.""The most valuable features are the inventory and personalization.""Spiceworks is generic and free."

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"The level of discovery-based configuration that lets us auto-configure the monitoring for various systems is a valuable feature.""Like other common Linux distributions, some of the most valuable features of this solution are the ease of use and deployment. It's simple and has a lot of packages and a lot of software.""The solution is quite mature and very stable.""The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring.""We are able to monitor our virtual infrastructure, virtual machines, windows servers, databases, and the network using a simple network management protocol. We are able to pull almost all the metrics that we want, receive notifications, and have them integrate with telegrams for certain devices that are critical, such as UPSs.""The basic setup is very easy.""Every new asset placed in the environment can be automatically detected, predicting human failures.""The product is very stable."

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Cons
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution.""I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance.""Having an integrated asset management tool, where I can plug in things that are offline, would be good.""I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves.""One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me.""It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems.""The GUI must be improved.""They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."

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"Correlation of events would be a wonderful addition.""I would like to see a more flexible mobile client, and better HA out of the box.""I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE.""Even though it’s such a powerful monitoring system, it would be more helpful if it had a flexible UI.""The solution needs to add remote features.""I think the reporting part of Zabbix can be improved in terms of more user-friendly graphics to display the collected data. Many simple users who don't know how to use Zabbix properly might get confused by the reporting, although at the same time it is very versatile for my company.""If you want to use all of the features then you have to pay a licensing fee.""We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great."

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Pricing and Cost Advice
  • "The product is free! Get it now."
  • "It's free."
  • "It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."
  • "Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."
  • "The tool is cheap."
  • More Spiceworks Pricing and Cost Advice →

  • "It’s free of cost."
  • "It is a true open-source solution, so there are no licensing costs."
  • "The product is an open source and free solution."
  • "It's free software released under the GNU/GPL license."
  • "There are no licenses."
  • "We’re using the free version, which covers all our current needs."
  • "It is free, which allows us to reduce costs."
  • "I was using the free, Community Edition."
  • More Zabbix Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution is easy to use and easy to manage.
    Top Answer:The GUI must be improved. The GUI looks old-fashioned. The vendor must do some web development for it.
    Top Answer:In terms of customization and integration, we have more flexibility. We can automate configurations, define deletion rules, and customize based on the needs. The client interface allows for further… more »
    Top Answer:Zabbix itself is free, but professional support is paid. They have different pricing tiers based on the category and enterprise level. You can find the detailed pricing policy on their website.
    Top Answer:There are areas of improvement. The database grows really fast. So, when you install Zabbix, you have to deal with some issues, like the database. We become pretty big very fast. This leads to… more »
    Ranking
    Views
    1,480
    Comparisons
    783
    Reviews
    4
    Average Words per Review
    666
    Rating
    7.0
    Views
    24,932
    Comparisons
    19,368
    Reviews
    24
    Average Words per Review
    566
    Rating
    8.4
    Comparisons
    Learn More
    Overview
    From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

    Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services. 

    It offers a wide range of features including data collection, visualization, and reporting. 

    With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

    Sample Customers
    Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
    1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
    Top Industries
    REVIEWERS
    Manufacturing Company16%
    Construction Company10%
    Educational Organization6%
    Transportation Company6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm8%
    Government8%
    Construction Company6%
    REVIEWERS
    Computer Software Company25%
    Comms Service Provider10%
    Financial Services Firm8%
    Aerospace/Defense Firm8%
    VISITORS READING REVIEWS
    Educational Organization33%
    Computer Software Company13%
    Comms Service Provider6%
    Government6%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise29%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise49%
    REVIEWERS
    Small Business49%
    Midsize Enterprise20%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise41%
    Large Enterprise41%
    Buyer's Guide
    Spiceworks vs. Zabbix
    March 2024
    Find out what your peers are saying about Spiceworks vs. Zabbix and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    Spiceworks is ranked 46th in IT Infrastructure Monitoring with 5 reviews while Zabbix is ranked 1st in IT Infrastructure Monitoring with 25 reviews. Spiceworks is rated 7.8, while Zabbix is rated 8.2. The top reviewer of Spiceworks writes "Allows for separate accounts for different enterprises, enabling efficient management of computers across various sites and clients". On the other hand, the top reviewer of Zabbix writes "Very mature, easy to scale, and free to use". Spiceworks is most compared with Lansweeper, ServiceNow, Freshdesk, ManageEngine ServiceDesk Plus and Nagios Core, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our Spiceworks vs. Zabbix report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.