We use the on-prem deployment model of this solution and sometimes the public cloud. Our primary use case is for on-prem backup and for replication servers.
Senior Consultant at global brands
Compatible with other backup software and has good deduplication and compression features
Pros and Cons
- "The most valuable features are the deduplication and compression and the Data Domain Boost."
- "We have had deduplication and replication issues. When we used another backup software we noticed that it didn't have the same issues."
What is our primary use case?
What is most valuable?
The most valuable features are the deduplication and compression and the Data Domain Boost feature. It's compatible with other backup software.
What needs improvement?
We have had deduplication and replication issues. When we used another backup software we noticed that it didn't have the same issues.
Our customers would like to enhanced deduplication and compression features with Veeam software.
What do I think about the stability of the solution?
It's stable.
Buyer's Guide
Dell PowerProtect DD (Data Domain)
May 2024
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What do I think about the scalability of the solution?
In terms of the scalability, I would rate it a ten out of ten. It's better than average.
How are customer service and support?
Their technical support is good. I would give it an eight out of ten. It could use enhancements.
How was the initial setup?
The initial setup was straightforward. It only takes around fifteen minutes or less. We required five staff members for the implementation.
What about the implementation team?
We used a service team for the implementation.
What's my experience with pricing, setup cost, and licensing?
There are a lot of different models and each one has a different price. Some models require spending more on additional fees.
What other advice do I have?
I would rate it 9.5 out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Consultant at ONYXES
An excellent enterprise-level solution with a good deduplication feature
Pros and Cons
- "The deduplication feature is the most valuable part of the solution."
- "EMC is very expensive for small customers."
What is our primary use case?
Our customers have a lot of big data that they work with. The solution allows them to decrease the amount of data which can appear over the network and optimizes the bandwidth of the network itself.
What is most valuable?
The deduplication feature is the most valuable part of the solution.
The backup storage is also very good.
What needs improvement?
The solution could adjust the size of the discs. The processor or the cache on the Data Domain could be better.
How are customer service and technical support?
Technical support is very good.
How was the initial setup?
The initial setup is very straightforward. Deployment takes about a week. We needed two engineers to handle the initial setup.
What's my experience with pricing, setup cost, and licensing?
EMC is very expensive for small customers. For enterprise-level companies, like banks, it offers a good price.
What other advice do I have?
We use the on-premises deployment model.
We're a reseller; we offer this solution to our clients.
I would rate the solution eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Dell PowerProtect DD (Data Domain)
May 2024
Learn what your peers think about Dell PowerProtect DD (Data Domain). Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,616 professionals have used our research since 2012.
Systems Consultant at a consultancy with 51-200 employees
It's a good product, with excellent customer service.
Valuable Features
DD Boost.
Improvements to My Organization
It makes working with backup solutions very easy.
Room for Improvement
None that I see yet.
Use of Solution
3 years.
Deployment Issues
No.
Stability Issues
No.
Scalability Issues
No.
Customer Service and Technical Support
Customer Service:
5 out of 5
Technical Support:5 out of 5
Implementation Team
A vendor team, they were excellent.
Other Solutions Considered
The company chose this product not me, so no.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director of Technical Support at a tech services company with 51-200 employees
Good product, the technical support leaves much to be desired.
Valuable Features
Data Domain deduplication is excellent.
Improvements to My Organization
Not yet had a significant measurable improvement.
Use of Solution
I used this solution for 6 months.
Deployment Issues
The implementation was not done with me. This product was already in place when I arrived at the company.
Stability Issues
No.
Scalability Issues
No.
Customer Service and Technical Support
Customer Service:
No.
Technical Support:Bad. The service left much to be desired, even with the proper support.
Implementation Team
The implementation was not done with me.
Other Solutions Considered
Was not present in this decision.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
I have to agree the Support could be much better but if you have an SE on your account they are a good resource too. Product is good but don't recommend it for a primary backup device but rather a secondary one.
Backup Engineer, AVP at a financial services firm with 1,001-5,000 employees
Stability, replication, deduplication, virtual library & ddboost are valuable but deduplication could be better.
What is most valuable?
Stability, replication,
How has it helped my organization?
Could fully automate backup process with 1500 backup clients (machines).
What needs improvement?
Smarter & better deduplication, CLI shell should have more options for managing this product.
For how long have I used the solution?
4 years.
What was my experience with deployment of the solution?
Yes, but it related to hard disk manufacturer, not product itself.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
Haven't scaled it yet.
How are customer service and technical support?
Customer Service:
4/5
Technical Support:4/5
Which solution did I use previously and why did I switch?
Before we used EMC VTL, an awful and nasty product from EMC with lots of manual work.
How was the initial setup?
Initial straightforward.
What about the implementation team?
Via vendor with excellent support.
What was our ROI?
100%.
What's my experience with pricing, setup cost, and licensing?
We have special discount from EMC.
What other advice do I have?
Would recommend.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Tech Lead with 5,001-10,000 employees
I used Sympana commvault and CA Arcserve. Both are good for small organisations but not up to the mark for enterprise.
What is most valuable?
Fast backup for complex and huge size data.
How has it helped my organization?
My Organisation provides Backup as services. DD useful for shared platform for customers.
What needs improvement?
From a technical point of view, all EMC products have to improve the troubleshoot feature like, log should be in human readable format.
For how long have I used the solution?
Past 5 to 6 years.
What was my experience with deployment of the solution?
Easy to deploy.
What do I think about the stability of the solution?
Wrong integration is always the
What do I think about the scalability of the solution?
Not yet.
How are customer service and technical support?
Customer Service:
3.5/5
Technical Support:3.5/5
Which solution did I use previously and why did I switch?
I used Sympana commvault and CA Arcserve. Both the products are good for small organisations but not up to the mark for enterprise level.
What about the implementation team?
Through vendor team; try to just know how to fix the hardware and plug the networker cable. Rest of the things we had to do remotely.
Which other solutions did I evaluate?
For enterprise level backup solution – No .
What other advice do I have?
I recommend EMC products due to their stability.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Consultant Server & Storage with 1,001-5,000 employees
Replication of backed-up data between sites for disaster solutions is valuable. Delivers all the time.
What is most valuable?
VTL, Dedupe and replication.
How has it helped my organization?
Replication of backed-up data between sites for disaster solutions.
What needs improvement?
Haven’t thought about it because its deliver all the time.
For how long have I used the solution?
5 years for customers.
What was my experience with deployment of the solution?
No.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
10 of 10.
Technical Support:10 of 10.
Which solution did I use previously and why did I switch?
No, it was the first VTL we used for customers and because of its function and uptime we can’t see a reason to change to another vendor.
How was the initial setup?
A walk in the park = straightforward.
What about the implementation team?
Both vendor and in-house. The vendor had a high level of expertise.
Which other solutions did I evaluate?
No.
What other advice do I have?
Read the config and admin guides for products and as well implementation guides for backup vendors, for my customers, IBM TSM.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Dell PowerProtect DD (Data Domain) Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2024
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Buyer's Guide
Download our free Dell PowerProtect DD (Data Domain) Report and get advice and tips from experienced pros
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Quick Links
Learn More: Questions:
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We are going to implement the EMC PowerProtectDD next month. I have read your reviews and I would like to ask the detail about your review "We have had deduplication and replication issues. When we used another backup software we noticed that it didn't have the same issues" . Your reply will help us a lot . Thank you so much