Fortinet FortiEDR Reviews

We work with the end-to-end Fortinet portfolio, especially their UTM firewall, anti-APT, and EDR solutions.

Fortinet has improved our customer satisfaction. This is primarily what I see.

Fortinet FortiEDR is easy to use. It is easy to deploy, manage, and configure.

Fortinet helps free up around 14 percent of our staff's time to work on other projects.

Fortinet is very user-friendly for customers. The support is also very good.

To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced.

We are a global system integration partner with Fortinet, and we have been reselling Fortinet products for more than ten years.

I give the stability an eight out of ten.

I give the scalability a seven out of ten. Fortinet must consider performance when scaling, and ensure that the performance is not impacted.

The technical support is good.

Positive

We switched to Fortinet because it is easy to use.

The initial setup is straightforward. The deployment configuration is straightforward.

We are a reseller, so we implement the solution for our clients.

We have seen a return on investment in the form of time saved and increased customer satisfaction.

The pricing is good. Prices used to be lower, but I think they are getting higher.

I evaluated Palo Alto and Check Point firewalls. Fortinet is user-friendly.

I give Fortinet FortiEDR an eight out of ten.

The time to value depends on the complexity of the solution and can take anywhere from two to fifteen days.

This is my third time attending RSA. I always look forward to meeting my old friends, and I always come away with a lot of knowledge.

Attending RSA gives us the opportunity to explore new cybersecurity vendors for potential future purchases.

The solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features. 

I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components. 

I have been working with the product for three years. 

I would rate the solution's stability an eight out of ten. 

I would rate the product's scalability a ten out of ten. 

I would rate the solution's setup an eight out of ten. We have deployed the solution on the cloud and on-prem. The tool's deployment took three weeks to complete. 

I would rate the solution's pricing an eight out of ten. 

I would rate the product an eight out of ten. We work with medium customers. The product's integration and customer service are great. 

We use FortiEDR to detect malicious activities that primarily occur on the endpoints. For example, it can catch a server downloading malicious software or a user accidentally accessing a harmful URL. Three or four engineers manage the solution.

The console is easy to read. I also like the scanning part and the ability to move assets from one to the other.

FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things. 

If I'm scanning assets from the backend, I should be able to tell from my end if any malicious files were installed onto the server. It may be any server like Windows Server or the operating system for an endpoint laptop or desktop. 

We deployed FortiEDR around eight or nine months ago.

I rate FortiEDR 10 out of 10 for stability. 

Fortinet support is excellent. I don't deal with the Fortinet firewall, but a few of my colleagues are on the firewall team, and they say their T1 or P2 calls are handled smoothly.

Setting up FortiEDR isn't difficult. 

I rate FortiEDR 10 out of 10. I say go for it. 

The most valuable attributes of the solution stem from the features of the next-generation firewall.

I haven't seen the use of AI in the solution. In the future, I am interested to see the use of AI in Fortinet FortiEDR.

I have been using Fortinet FortiEDR for three years.

The downtime we faced in our company was not because of Fortinet FortiEDR.

It is a scalable solution.

I rate the technical support a seven out of ten.

Neutral

The initial setup of Fortinet FortiEDR was straightforward.

The solution is deployed on an on-premises model.

From what I remember, the product's deployment process did not take too long.

I am still in the process of comparing Fortinet FortiEDR to Cisco, and till now, I have found Fortinet FortiEDR to be an easier tool to use.

I recommend those who plan to use the solution to give it a try. Considering all the use cases, different environments, and costs, people need to find the best solution that suits them well.

I rate the overall product an eight out of ten.

We primarily use the solution as an EDR. We use the product to keep things homogenous as the company uses a lot of Fortinet products. 

The solution was relatively easy to deploy.

Our whole environment is using Fortinet and this integrates well into it. 

I've never tried the solution in mixed environments. I'm not sure if it would work well in an environment with Palo Alto or Cisco.

The support needs improvement. 

It is not a good product for smaller organizations or organizations under 500 endpoints. 

Having a fully integrated team would be nice. Recently, we had to use a third-party team. 

We only started using the solution about 12 months back.

I'd rate the stability six out of ten. It does take quite a bit of memory. Sometimes this is not the most stable of platforms. 

I'd rate the scalability at seven out of ten. 

We had issues with scaling. We had to use a third-party team which was an issue with the deployment. When we had to expand there were complications. We ended up exceeding the number of endpoints we signed up for. It was not sized properly.

The companies using the solution would have to be large or medium-sized at least. It wouldn't be economical to use for a small company. If a company has under 500 endpoints, it wouldn't necessarily make sense to use the solution. 

We've been disappointed with technical support. They need to improve their services. Having a fully integrated team would be nice. Right now, we deal with a third-party team and have had some issues with them.

Neutral

I also use Cynet and prefer that to FortiEDR.

Cynet is easy to use. It's basically launch and leave.

It is straightforward to set up and easy to deploy.

The pricing for FortiEDR is pretty high. It's not affordable for small companies. I'd rat the affordability three out of ten in terms of affordability, with ten being affordable. 

I'm an end-user.

I can recommend this solution, however, it wouldn't be at the top of my list in terms of recommendations.

I'd rate it six out of ten overall. There is quite some space for improvement.

We would have used this solution for endpoint detection EDR, which we don't currently have. We wanted to see how it works with the discovery of the history of some things that might come up.

The dashboard is easy to follow and use. 

The deployment and uninstalling were easy.

I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow.

Exceptions are easy to create and the interface is easy to follow with a nice appearance.

The SIEM could be improved. I would have liked to see that you could access the same SIEM or Fortinet EDR dashboard from the same login, but I heard that they were different, which was a bit of a letdown.

I used this solution for a month to do a PoC.

I was using the latest version.

It's a stable solution. It would fit our organization's needs.

We are currently using Cylance.

The initial setup was straightforward. There were no complexities.

The deployment didn't take long at all. It took more time to create a Cylance install and push-out to the network to do anything. It didn't really take that much time. It was no problem.

There are no issues with the pricing.

We were using a demo for both Fortinet FortiEDR and SentinelOne. We were doing PoC on both to see which one we wanted to use.

We wanted to see the differences between them and Cylance.

I would rate Fortinet FortiEDR an eight out of ten.

We own facility houses for the elderly and I'm a network and system admin. We are customers of Fortinet.

The solution is stable and scalable. 

We'd like to be able to put this on our mobile devices and make secure connections to our network. It would be great if we could bring this product in a single MDM application for mobiles, Androids, and for IOSs. It's complicated to administer so I'd like one application for all these things. 

I've been using this solution for two years. 

The solution is stable. 

The product is scalable, we have 30 users in our company. 

The initial setup is a little complicated. We have three admins currently involved. 

Licensing costs could be lower. 

This product is currently in our test environment and I like it and rate FortiEDR eight out of 10. 

The solution is used by a small organization of around 500 end users to provide online courses to their students.

Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution.

Fortinet FortiEDR should include some of the new features and better pricing. The solution should address emerging threats like SQL injection. It would be good if the solution detects ransomware files.

We have implemented Fortinet FortiEDR for our clients, and they have been using it for the last two to three years.

Fortinet FortiEDR is a stable solution. Our client has been running it successfully for the last three years.

The solution's technical support is good and fast.

The solution's initial setup is very straightforward.

The solution was deployed within a week.

Fortinet FortiEDR has a yearly subscription. The solution's pricing should be improved because other players in the market are coming up with competitive prices.

Two to three people are required to deploy Fortinet FortiEDR.

Overall, I rate Fortinet FortiEDR an eight out of ten.