IBM QualityStage Customer Service and Support

it_user147546 - PeerSpot reviewer
Application Systems Security Tech at a tech services company with 10,001+ employees
Customer Service: I have only requested support twice and each time support was very good once I was given a dedicated resource.Technical Support: The support is very good once given a dedicated resource. It is difficult to get a dedicated resource when first requested. The initial response is a link to documentation. This would be helpful to others who have not gone through the documentation but a little frustrating when submitting a support issue after going through the documentation. View full review »
it_user154311 - PeerSpot reviewer
BI Technical Arquitect with 1,001-5,000 employees
Customer Service:

Customer service is really good.

Technical Support:

Customer service will depend on the support you buy, but I would say the the support up to now has been really good.

View full review »
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April 2024
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