reviewer957303 - PeerSpot reviewer
Works at a government with 5,001-10,000 employees
Real User
Report rewriting is easy. The interface can be more user-friendly.

What is our primary use case?

Report developer, Correction and Rehabilitation, Business Analysis, monthly report, Average Daily Population of Offenders.

How has it helped my organization?

Report rewriting is easy, use like the format. Offenders court data is easy to write and analyze data.

What is most valuable?

Web App Studio, and write a report via SQL or using report writer. I can write SQL using developer and export the state to app studio.

What needs improvement?

The interface can be more user-friendly, learning the product via a classroom format. App studio needs to copy report without issue renaming.

Buyer's Guide
ibi WebFOCUS
May 2024
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For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Good.

What do I think about the scalability of the solution?

Great.

How are customer service and support?

Have not used them much, however my coworker has used them and had great results.

Which solution did I use previously and why did I switch?

Crystal Reports, switch to make the report writing more easy for the user.

How was the initial setup?

Complex, the DB configured the system.

What about the implementation team?

Both vendor and in-house.

What was our ROI?

Yes, still learning.

Which other solutions did I evaluate?

Yes, upgrade Crystal Reports to 2016.

What other advice do I have?

I like the product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Real User
Our users like it very much. It is very flexible to developer reports/portal.

What is our primary use case?

We use production to develop reports and portals for the Department of Police - Montgomery County, Maryland. 

How has it helped my organization?

It's a wonderful product. Our users like it very much. It is very flexible to developer reports/portal.

What is most valuable?

There are many ways to build custom reports. We also like the data quality to profile our data to get quality data for reports.

What needs improvement?

We found some minor flaws like password encryption. The Information Builders tech support provided us workarounds.

For how long have I used the solution?

One to three years.

What do I think about the scalability of the solution?

WebFOCUS is the most scalable product I've used.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free ibi WebFOCUS Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free ibi WebFOCUS Report and get advice and tips from experienced pros sharing their opinions.