What is Openscape Contact Center?UNIXBusinessApplication
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OpenScape Contact Center Enterprise is an integrated multi-channel contact center solution featuring advanced skills-based routing for the mid-to-large contact center, with up to 1,500 active agents on a single server. Multiple OpenScape Contact Center Enterprise servers can be networked across physical or virtual sites for increased scalability to up to 7,500 active agents.
Openscape Contact Center market share
As of April 2024, the market share of Openscape Contact Center in the Contact Center Infrastructure category
stands at 3.1%, marking an increase
of Infinity% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Contact Center Infrastructure
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