Technology Director at 24i
Real User
Reliable and available but is too expensive
Pros and Cons
  • "The functionality is good."
  • "We'd like to see better support for non-structured data and in-memory load."

What is our primary use case?

We primarily use the on-premises version as our country does not allow the use of the cloud. We primarily use the solution as a database. 

How has it helped my organization?

We like the fact that it is very reliable. It's also very available. It's easy to find Oracle resources in our part of the world, and it's easy to replicate over other data centers. 

What is most valuable?

The functionality is good. It's flexible and easy to adjust. 

It is very reliable. 

The partitioning has been very useful. We like that we can do replication and indexing. 

The solution is stable.

It can scale, however, the cloud deployment would scale more easily. 

What needs improvement?

The solution is very expensive. 

We'd like to see better support for non-structured data and in-memory load. That would help with applications we need to cache. 

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For how long have I used the solution?

I've been using the solution for over ten years now. I've used it since about 2006 or 2008.

What do I think about the stability of the solution?

The solution is stable. I'd rate it nine out of ten. It is reliable, and the performance is good. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable. I'd rate it six out of ten. On-premises is less scalable than the cloud. 

How are customer service and support?

Technical support could be better. They should have more publicly available assistance instead of having a subscription. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We do use a bit of PostgreSQL. 

How was the initial setup?

The initial setup was complex. I'd rate the ease of setup three out of ten. You need to understand the file system, and you need to understand Oracle very well before setup. It's not like Microsoft, where there is a setup Wizard to guide you. You need very specific knowledge. 

The setup might take a day or two in terms of deployment. However, you need to put in the tables and build the applications on top of that, and that part can take several months. 

What about the implementation team?

We handled the setup in-house. 

What's my experience with pricing, setup cost, and licensing?

I'd rate the pricing one out of ten. It is way too expensive. We do need to pay extra for other modules, for example, for partitioning and compression. You can also pay extra for assistance. It's already too much, and then they make you pay even more. 

Which other solutions did I evaluate?

We did look at SQL and MongoDB since starting with the solutions. However, we did not look at anything before choosing Oracle. 

What other advice do I have?

We're customers and end-users. 

We have been using Oracle ERP for some time and are moving from on-premises to the cloud. 

I'd advise users to pay attention to licensing as it can get very, very expensive. Definitely look into other databases. 

I would rate the solution seven out of ten as it is the market leader and is very stable. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Azhar Azhar - PeerSpot reviewer
BI consultant at RajhiSteel
Real User
Top 5
It has an analytical querying feature; its stability is excellent and allows effortless development
Pros and Cons
  • "What I like about Oracle Database as a Service is that it has excellent stability, and the development is effortless. I also like the enhanced queries in Oracle Database as a Service best."
  • "Pricing for Oracle Database as a Service could be cheaper, so this is an area for improvement."

What is our primary use case?

I used Oracle Database as a Service as a secure database.

What is most valuable?

What I like about Oracle Database as a Service is that it has excellent stability, and the development is effortless. No other database compares with Oracle Database as a Service in twenty-five years.

I also like the enhanced queries in Oracle Database as a Service. I've been using analytical queries and classes, which is what I like best about the service.

The service also has a VR feature which is excellent, though I'm not using that feature.

I also like how speedy Oracle Database as a Service is.

What needs improvement?

Pricing for Oracle Database as a Service could be cheaper, so this is an area for improvement.

For how long have I used the solution?

I used Oracle Database as a Service for a few years as the company was using it.

What do I think about the stability of the solution?

I found Oracle Database as a Service excellent, stability-wise.

What do I think about the scalability of the solution?

Oracle Database as a Service is highly scalable.

How are customer service and support?

Support for Oracle Database as a Service is always good.

How was the initial setup?

The initial setup for Oracle Database as a Service is straightforward. There was no difficulty in its deployment. It was easy to deploy.

What's my experience with pricing, setup cost, and licensing?

Oracle Database as a Service is always a bit costly, but it's an excellent service. My company used the on-premises version, and that was costly. I have yet to learn about the cost of the cloud version, though.

What other advice do I have?

My experience is with Oracle Database Administrator, Oracle Report Builder, Oracle E-Business Suite, Oracle Application Server, Oracle Client/Server, and Oracle Database as a Service.

I used version 12 of Oracle Database as a Service.

In the company, over five hundred people worked on Oracle Database as a Service in the last four or five years.

There's no plan to increase the usage of Oracle Database as a Service because the company is moving to another provider.

Five people, including a manager or supervisor, took care of the deployment and maintenance of Oracle Database as a Service.

I recommend Oracle Database as a Service to midsized and large-scale companies, mainly if you use the Oracle Email Delivery Service, which also requires going with Oracle Analytics Cloud. In today's modern world, if you're not using Oracle E-Business Suite and you store your data in the data warehouse and collect data from different interactive devices, such as cameras, the best solution is Oracle Database as a Service, partnered with Oracle Business Intelligence.

My rating for Oracle Database as a Service is ten out of ten, as no other service is comparable.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Oracle Database as a Service
May 2024
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Independent Consultant at Unaikui
Real User
Top 5Leaderboard
An excellent database with an easy deployment process
Pros and Cons
  • "Oracle is the best database in the world."
  • "The product is very expensive."

What is our primary use case?

I use the solution to store data.

What is most valuable?

Oracle is the best database in the world. Everything about it is great.

What needs improvement?

The product is very expensive.

For how long have I used the solution?

I have been using the solution for 27 years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is very scalable. We have three distributed systems. At each site, more than 100 people use the solution.

How are customer service and support?

We contact support for partitioning and indexing.

How was the initial setup?

Installing DB as a service is very straightforward. If we have to install it on-premise, we need a DPA.

What about the implementation team?

It doesn't take long to deploy the solution. The time taken for deployment depends upon the location of deployment. If it is a remote area, it can take a few hours. On a local site, it can be done very quickly.

We deployed the solution in-house. The deployment process starts with installation and choosing your language and other settings. If we are working on development, we can create the tables. However, if we deploy for live testing, we export and import without the data.

What was our ROI?

We have seen an ROI on the solution.

What's my experience with pricing, setup cost, and licensing?

The pricing depends on the operating systems and VMs we use.

What other advice do I have?

I am using the latest version of the solution. I will recommend the solution to others. We have deployed the solution in Louisiana, Syria, and all over Africa. Overall, I rate the solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Parker Chung - PeerSpot reviewer
Senior Director at Stark Technology Inc.
Real User
Simple deployment, easy troubleshooting, and highly reliable
Pros and Cons
  • "The most valuable features of Oracle Database as a Service are configuration and troubleshooting."
  • "Oracle Database as a Service could improve the performance when monitoring."

What is our primary use case?

Oracle Database as a Service is used to manage full-featured Oracle Database instances.

What is most valuable?

The most valuable features of Oracle Database as a Service are configuration and troubleshooting.

What needs improvement?

Oracle Database as a Service could improve the performance when monitoring.

For how long have I used the solution?

I have been using Oracle Database as a Service for approximately 10 years.

What do I think about the stability of the solution?

The stability of the solution is high.

I rate the stability of Oracle Database as a Service a ten out of ten.

What do I think about the scalability of the solution?

Most of my clients are small to medium-sized businesses.

I rate the scalability of Oracle Database as a Service a seven out of ten.

How are customer service and support?

We do not use the vendor's support but we use online resources.

I rate the support from Oracle Database as a Service a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of Oracle Database as a Service is simple. The deployment took approximately one to two years.

I rate the initial setup of Oracle Database as a Service a nine out of ten.

What about the implementation team?

We have two people who deploy the solution.

What's my experience with pricing, setup cost, and licensing?

The price of Oracle Database as a Service is expensive.

I rate the price of Oracle Database as a Service a nine out of ten.

What other advice do I have?

We have two to three people who maintain the solution.

We are looking to switch to another solution, such as MongoDB or Postgres SQL.

I rate Oracle Database as a Service an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
IT Project Manager at Awash International Bank
Real User
Top 5
A stable, scalable solution to help manage client databases
Pros and Cons
  • "The most valuable features are the free tools provided to make the solution more secure."
  • "The solution can be improved by reducing the pricing, making the deployment less complex, and increasing security."

What is our primary use case?

The primary use case of this solution is to manage enterprise customer data.

What is most valuable?

The most valuable features are the free tools provided to make the solution more secure.

What needs improvement?

The solution can be improved by reducing the pricing, making the deployment less complex, and increasing security.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The tech support is responsive and helps get the issues resolved swiftly. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously to using this solution I used Microsoft SQS and switched over based on suggestions from the employees.

How was the initial setup?

The initial setup is moderate to complex.

What about the implementation team?

The implementation was completed through a vendor.

What's my experience with pricing, setup cost, and licensing?

The solution is based on an annual fee.

What other advice do I have?

I give the solution a nine out of ten.

We have around seven people using the solution in our organization.

The solution is expensive but I do recommend it to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
GauravBatra - PeerSpot reviewer
Managing Solution Architect at Cegal
Real User
Top 10
Lots of features, easy to manage, and offers good support
Pros and Cons
  • "It's a scalable product."
  • "On the cloud services, they need to improve some console-level items, including the logging of the databases on the console level."

What is our primary use case?

I work in the data cloud, mostly with big data machines.

What is most valuable?

The stability is quite good.

It's a scalable product.

We found the setup for the cloud to be quite straightforward.

Technical support is great.

It's one of the best databases. It has a lot of features, which makes it easy to manage, easy to run, and offers the best performance. Everything is there. It's good to use.

What needs improvement?

In such a heavy product, there's always some level of improvement needed. 

On the cloud services, they need to improve some console-level items, including the logging of the databases on the console level.

For how long have I used the solution?

I've been using the solution for 12 years. 

What do I think about the stability of the solution?

The solution is stable. The performance is good. It's reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

It scales quite nicely as necessary.

We have multiple customers using the solution. We have 20 people on our end handling admin duties. We have thousands of people using it as customers. 

How are customer service and support?

We have had a good experience with technical support.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is easy to set up if you're talking about the cloud. It's always very straightforward. It's not complex or difficult. 

I'd rate the ease of implementation 4.5 out of five. 

What's my experience with pricing, setup cost, and licensing?

The cost of the solution varies. It depends on which features you plan to use, for example, or which specific solution.

I'd rate the price a three out of five in terms of affordability.

What other advice do I have?

If you are a developer or you have developers to develop items in Oracle, then you should go with Oracle. If not, then definitely go for something else. Oracle is very vast and the performance is good, however, you need some knowledge. 

Potential new users should take some time to compare other databases together. 

I'd rate the solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller/Implementer
PeerSpot user
Development Manager at Telcel
Real User
Reliable, simple to implement, and expands well
Pros and Cons
  • "We have the ability to build several solutions to according to the requirements of our users."
  • "The product must improve its performance."

What is our primary use case?

In general, it's for our billing systems and for customers and customer service.

What is most valuable?

We have the ability to build several solutions to according to the requirements of our users.

It is easy to set up.

The solution scales well.

It is stable and reliable. 

What needs improvement?

Performance always is an important issue. The product must improve its performance.

For how long have I used the solution?

I've been using the solution for five years. 

What do I think about the stability of the solution?

The stability has been great. We don't have bugs or glitches. It is reliable. It doesn't crash or freeze.

Of course, we could always use better performance. 

What do I think about the scalability of the solution?

So far, we have found the solution to be scalable.

We have 1,000 people directly and 50,000 people indirectly using the solution. 

How are customer service and support?

Technical so far has been pretty good. 

How was the initial setup?

The solution has a straightforward setup. It is not complex or difficult. 

What's my experience with pricing, setup cost, and licensing?

We have a corporate license. I'm just using it. I don't have the details in terms of exact cost.

What other advice do I have?

I'm just a customer. 

I use the on-premises and the as-a-service versions. 

I'd advise those considering the solution to first be careful to design it before beginning. 

I'd rate the product ten out of ten overall. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Database Administrator at Contemi
Real User
Top 5
Enhances the application development process and has an efficient automatic incremental backup feature
Pros and Cons
  • "It has significantly enhanced our application development process by introducing substantial time savings and streamlining routine tasks."
  • "Improvement in Oracle DBaaS could focus on enhancing performance monitoring and reporting tools."

What is our primary use case?

We use the platform as a relational database management system.

What needs improvement?

Improvement in Oracle DBaaS could focus on enhancing performance monitoring and reporting tools. A more streamlined utility tool would be beneficial, reducing the need for manual intervention in addressing potential slow activities on the database. It could be able to notify the management team quickly.

For how long have I used the solution?

We have been using Oracle Database as a Service for nine years.

What do I think about the stability of the solution?

I rate the platform’s stability a nine out of ten.

What do I think about the scalability of the solution?

We use the platform daily. I rate the scalability an eight out of ten.

How are customer service and support?

The technical support team could work faster.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Previously, we utilized Oracle on-premises solutions for our database needs. We switched to SQL Server for specific business requirements. However, more recently, we transitioned to Oracle Database as a Service (DBaaS), a shift influenced by a reassessment of our evolving business needs.

How was the initial setup?

The initial setup takes a few hours to complete. It requires two executives to work on deployment and one executive to maintain the product. I rate the process an eight out of ten.

What about the implementation team?

We implemented the service with the help of our in-house team.

What's my experience with pricing, setup cost, and licensing?

It is an expensive product. I rate the pricing an eight out of ten.

What other advice do I have?

We use the product for data warehousing or business analytics for software applications, including Enterprise Transactional Systems (ETT).

It has significantly enhanced our application development process by introducing substantial time savings and streamlining routine tasks. When considering an upgrade, the process is simplified, eliminating the need for meticulous checks of backups. Instead, developers can efficiently review the latest updates, choose a suitable upgrade window for their business, and with a few clicks during a designated maintenance window, initiate the process.

For data security, the most beneficial features are validation and verification processes conducted by the service provider before the release of any patches on the official page. The stringent process instills confidence in the reliability of the service, especially in preventing potential security breaches or risks. Oracle service's technical team keeps the clients informed regarding any identified threats and actions to protect the data. It reduces the manual workload for database administrators, allowing them to focus on efficiently implementing patches during designated management windows.

The scalability has made the operations easier than traditional methods. When expanding our product or adjusting resources, we no longer need to perform intricate operations at the operating system or hardware level. Instead, it automatically spins or reallocates storage within the service. The process takes about an hour and a half, ensuring optimized storage to meet the growing needs of our expanding datasets.

The feature of automatic incremental backup has been beneficial to business continuity planning. It ensures that all backup activities are seamlessly managed without requiring any major involvement from the database administrators. It eliminates the need for manual scripting or the setup of intricate backup scenarios. As a result, the maintenance time gets reduced as well. The integration with other systems has medium complexity.

I rate the product an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Download our free Oracle Database as a Service Report and get advice and tips from experienced pros sharing their opinions.