We use it for analyzing our sales, our processes. So far, it is good.
EPM Manager at a consumer goods company with 5,001-10,000 employees
Provides unified reporting, all business units are now looking at the same picture
Pros and Cons
- "I think the most valuable features are the ability to drill down, the graphs, and the scheduling for the reports to be received in Excel on a daily basis. Users like Excel, so it's good for them that they receive the reports by email, that they don't have to specify the schedule."
What is our primary use case?
How has it helped my organization?
It has unified the reporting within the group. Previously, each business unit had its own report. Now we have the unified report, so everyone can look at the same picture at the same time.
What is most valuable?
I think the most valuable features are the ability to drill down, the graphs, and the scheduling for the reports to be received in Excel on a daily basis. Users like Excel, so it's good for them that they receive the reports by email, that they don't have to specify the schedule.
What needs improvement?
We are looking at Power BI and Data Visualization from Oracle, because it has more appealing graphics. This is going to be the next step, if we do move at all.
Buyer's Guide
Oracle OBIEE
April 2024
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,141 professionals have used our research since 2012.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
Technical support is good. I would give it a rating of seven out of 10.
Which solution did I use previously and why did I switch?
We did not have a previous solution.
The most important criteria when selecting a vendor include
- support - that is one of the important things
- availability of partners to help if we need anything
- integration with ERP systems and the other tools that each company would have.
How was the initial setup?
It was straightforward.
Which other solutions did I evaluate?
We only evaluated Oracle at that time.
What other advice do I have?
I would rate it at eight out of 10. It has very good features but it is missing going quickly into the cloud, and virtualization - unlike other vendors.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Intelligence Consultant at a tech company with 501-1,000 employees
The reporting is a good feature. Sometimes there is an issue of font size during the deployment.
What is most valuable?
- Dashboards
- KPIs
- Scorecards
- Analysis
- Reporting
How has it helped my organization?
Working as a BI Consultant, I have to develop different analyses, reports and dashboard documents to analyze the status of different business measures. We are using OBIEE and MicroStrategy for the purpose of enterprise performance management by defining and describing different business perspectives and objectives, Initiatives and results are analyzed on the basis of these defined attributes.
For how long have I used the solution?
I've been using it for six months to a year.
What was my experience with deployment of the solution?
Sometimes there is an issue of font size, spacing and other related formatting document issues.
What do I think about the stability of the solution?
We've experienced no issues with performance. However, the larger amount of number of selectors, filters etc. you have, the longer it will take to display an analysis.
What do I think about the scalability of the solution?
It's been able to scale for our needs.
How are customer service and technical support?
Customer Service:
7/10
Technical Support:8/10
Which solution did I use previously and why did I switch?
I started with OBIEE, and I am still using it for References.
How was the initial setup?
It was straightforward.
What about the implementation team?
We implemented it in-house.
Which other solutions did I evaluate?
We're also using MicroStrategy.
What other advice do I have?
If you are looking for Purely Performance Management of a whole Enterprise, then you should choose OBIEEE, otherwise choose MicroStrategy.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Oracle OBIEE
April 2024
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,141 professionals have used our research since 2012.
BI Expert at a consultancy with 51-200 employees
A very good, stable and reliable product with more report views needed
What is most valuable?
Powerful, interactive and high performance reports and dashboards.
What needs improvement?
More reports views and enhance user interactivity.
For how long have I used the solution?
Around 6 years, previously 10g but now 11g.
What was my experience with deployment of the solution?
If you use Arabic reports names in the default reports path on windows you will face "Path too long" problem because all names are encrypted in hexadecimal format.
What do I think about the stability of the solution?
Immediate shutdown for services may crash the system.
What do I think about the scalability of the solution?
No issues encountered.
Which solution did I use previously and why did I switch?
No
How was the initial setup?
Straightforward set-up.
Which other solutions did I evaluate?
No.
What other advice do I have?
Go ahead it is a very good, stable and reliable product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Analyst at a leisure / travel company with 1,001-5,000 employees
We've replaced a lot of manual processes, e-forms with automated interfaces, and reports.
What is most valuable?
- Delta extracts
- Scheduler
- Multiple delivery options
- Word and Excel integration to create report templates
How has it helped my organization?
A lot of manual processes, e-forms and paper forms were replaced by automated interfaces and reports.
What needs improvement?
Customer support and documentation.
For how long have I used the solution?
I've used it for 15 months.
What was my experience with deployment of the solution?
No, we're using the cloud service.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
There are slow processing times sometimes, and with it being a cloud solution, the infrastructure is out of our control.
How are customer service and technical support?
Customer Service:
4/10.
Technical Support:3/10.
Which solution did I use previously and why did I switch?
No, we were switching from manual business processes.
How was the initial setup?
It was quite complex, due to many business-specific requirements. OTB extracts and reports couldn't be used, so customized ones were created.
What about the implementation team?
Two external vendors, one from the US with a high level of expertise and one from Australia with a medium level of expertise.
What other advice do I have?
It's a good product with a lot of functionality, customization, a relative easy-of-use.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal Analyst System at AFDB
The most valuable feature is the openness of the solution. It helps us integrate some of our clients. Functionality is in need of improvement.
Pros and Cons
- "The most valuable feature is the openness of the solution. It helps us integrate some of our clients."
- "In terms of tech support, we have our own technicians. But, we did register for their help. When we register a call, it takes time for them to respond to us."
What is our primary use case?
I use this primarily for our passports.
What is most valuable?
The most valuable feature is the openness of the solution. It helps us integrate some of our clients.
What needs improvement?
The functionality is in need of improvement. We find the graphs need to be upgraded.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
The stability is good. But, we are a small team. We have not yet tested it in a larger setting.
How are customer service and technical support?
In terms of tech support, we have our own technicians. But, we did register for their help. When we register a call, it takes time for them to respond to us.
Which solution did I use previously and why did I switch?
We used Microsoft BI in the past.
What's my experience with pricing, setup cost, and licensing?
The pricing we negotiated with Oracle. But, I do not have details.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
BI Team Lead at a tech services company with 51-200 employees
I can scale out horizontally and vertically
Pros and Cons
- "It has a lot workaround in order to do the report. data blending, and getting information from big data sources."
- "Supply chain and finance."
What is most valuable?
It has a lot workaround in order to do the report. data blending, and getting information from big data sources.
How has it helped my organization?
It allows us to control inventory and warehouse management (by using the features listed in the previous answer).
What needs improvement?
Supply chain and finance.
For how long have I used the solution?
10 years.
What do I think about the stability of the solution?
Yes, in the previous release of the administration tool, there were a lot of issues, and compatibility issues that didn't work with OBIEE.
What do I think about the scalability of the solution?
No, I can scale out horizontally and vertically.
How is customer service and technical support?
Seven out of 10. There is not much technical support. Sometimes, I have to find the solution myself.
What other advice do I have?
This is a pretty cool, enterprise BI tool. If you can, do a drill back against Oracle EBS.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate Lead at a tech services company with 501-1,000 employees
Good features, stable, and scalable
Pros and Cons
- "In terms of features, everything is good. It is also stable and scalable."
- "It is complex for designing RPD, and it can be simpler. Their support can also be improved in terms of response time."
What is most valuable?
In terms of features, everything is good. It is also stable and scalable.
What needs improvement?
It is complex for designing RPD, and it can be simpler. Their support can also be improved in terms of response time.
For how long have I used the solution?
I have been using this solution for eight or nine years.
What do I think about the stability of the solution?
It is stable. We didn't have any issues.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and technical support?
I have contacted them, and they are generally good, but sometimes, we get a late response.
What other advice do I have?
I would recommend this solution to others. I would rate Oracle OBIEE an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
RM at a financial services firm with 1,001-5,000 employees
Changes to the repository affect the whole application, but the layout is not great
Pros and Cons
- "Its overall organization as an analytical tool, the layout of OBIEE, is not very good."
- "OBIEE doesn't have audit logs."
What is our primary use case?
We have an enterprise type of environment, where we have 80 applications. We are using OBIEE for our data reporting.
How has it helped my organization?
Oracle OBIEE improves our day-to-day, but it is not a very user-friendly tool, according to some of our users. In my opinion it is very user-friendly.
What is most valuable?
There is an enterprise type of repository; you can make changes in the repository and it will affect the whole application. Other tools don't have a combined repository.
What needs improvement?
From a business perspective, it's not user-friendly.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
No stability issues.
What do I think about the scalability of the solution?
I think it is scalable. Whenever we have a new patch or update, the old functions are also available after applying it.
How is customer service and technical support?
I have not used tech support.
What other advice do I have?
It's a good tool, but its overall organization as an analytical tool, the layout of OBIEE, is not very good.
I would rate it a seven out of 10, overall. OBIEE doesn't have audit logs. Also because, in our own organization each department gets its user own ID, in OBIEE if we provide rights to them, they are the administrators of OBIEE. That means there is no distinguishing between user management and administration.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: April 2024
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